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ibis Tokyo Shinjuku

7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo, Japan (Show on map)

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ibis Tokyo Shinjuku Tokyo - Guest Room
Area: Shinjuku Number of Rooms: 206
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
627 reviews

Value for Money
7.6
Location
9.0
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
6.4
All reviews (627)
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Sook S. Solo travelers Malaysia, March 19, 2015
Good location and helpful staffs

The location is great. 2 mins walk to the shinjuku station and 5 mins walk to the coach station for the airport.
8.7
Staffs were so helpful and polite. Pleasant stay... Hmmm probably the only problem is the room is too small
Brian G. Business travelers Philippines, March 11, 2015
Great location but saggy bed

Location, value and restaurants nearby
8.3
Beds very saggy so put a pillow underneath the mattress :) very near Shinjuku subway station, and about 10 minutes from JR Shinjuku
Margaret L. Solo travelers Hong Kong, March 7, 2015
comfortable & convenient

good location, many shopping malls & lots of different restaurants
7.3
very friendly staff, clean & tidy room, good internet speed. Downstairs at Hotel entrance - 24 hour convenience store, JR station & metro station can be reached in just 5 minutes. Convenient to travel to Narita airport & by Shinkensan.
Yee K. Groups Malaysia, March 5, 2015
STAY IN THE IBIS HOTEL

LOCATION, ROOM AND CLEANLINESS.
8
Emmanuel I. Couples United States of America, February 13, 2015
IBIS HOTEL

Hot water, outstanding staff and cleanliness
8.7
Very good, didn't have the opportunity to eat breakfast there but the restaurant is right next to the front desk so it's readily accessible... One young lady spoke perfect English and helpful with directions. Tour pick up is at near by hotel less then a 10 minute walk,same distance to the sub/train station so prime location in Tokyo... Overall very happy
Hoi L. Business travelers Hong Kong, February 4, 2015
Convenient

Near to JR station. Feel safe as it is in main street.
7.3
Ventilation fan in washroom is very dirty. No one to clean it. Room space is small, difficult to get my luggage even it is only 20 inch.
Candy C. Couples Australia, February 3, 2015
Ibis Shinjuku

Helpful staff, good location, plenty of restaurants around and near shinjuku station.
6.3
The room was small, we liked that the hotel was within walking distance from shinjuku station, hotel staff helped us book the limousine bus to the airport. We arrived into Tokyo with JR, it will be easier to exit west shinjuku station and walk above ground with luggages, the closest nishigushi shinjuku station has no lift- we learnt this the hard way. Once we navigated ourselves around, it was easy to get around. Plenty of shopping and entertaintment and food within walking distance.
Kim W. Couples Hong Kong, February 1, 2015
Convenience location

Convenience location, reasonable price and nice breakfast
6.7
This hotel is only 5 mins walk from JR station, surrounding by many good restaurant.
Chia J. Solo travelers Taiwan, January 20, 2015
great

near station, cheap, convience
7.3
Liyan D. Solo travelers Macau, January 17, 2015
good

convenient, tidy, comfortable
7.3
room is a bit small

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Customer Reviews - ibis Tokyo Shinjuku, Tokyo

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