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Very good 7.8
Based on 783 reviews

Recent customer comments

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Very good

based on 783 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 6.4

9.6 Bertrand C.
April 13, 2016
Mature couple
5 minutes walk to train and subway station, animated area, friendly and helpful staff, quiet rooms,

10 John T.
April 11, 2016
Very Convenient Hotel
It is very strategically located. There is a convenient store directly below. Everywhere in Shinjuku is walking distance. Room is clean and staff are very friendly (japanese girls at counter are cute).

9 Charine C.
March 24, 2016
Modern, convenient, quiet

7.3 Jason P.
March 22, 2016
good location
location, good pillows, good value
the room was tiny, the bathroom was minuscule. the location is handy, staff friendly, comfortable bed

3.7 Thanyaboon T.
February 21, 2016
Very easy access to main train station
Very easy access to main train station, lots of good foods in area, close to shopping centers
Although the room is rather small for 2 adults and one young children, the hotel is located in a very good location, easy to access main Shinjuku station, there are lots of local good foods in area easy for foreigners to try, close to shopping centers too. If you travel with many luggage, simply catch a cab from Shinjuku nearest exit to the hotel, it is not too expensive for the luggage burden you may need to handle.

6.4 KWONG P.
Hong Kong
January 31, 2016
Good Location
Good location, room size ok but price a little bit high. Service is good.

9 Kenneth C.
Hong Kong
January 12, 2016
Very convenient
Price, location, staff

6 Jay-ar T.
January 05, 2016
Clean and decent hotel
Location, Cleanliness, Staff Performance
We had a great stay at Ibis Tokyo Shinjuku. The room we had was small but it was expected. Thanks Ibis for all the help.

7.7 DIANA K.
December 29, 2015
Good Location, small and cozy rooms
Location and comfort. Friendly and helpful staff.

December 20, 2015
Sleepless in IBIS
Friendly staff, clean, english specking
we stayed for 4 nights, 4 sleepless night. on the contrary to IBIS happy sleep ad at the hotel, we did not have a peaceful sleep. there is a police station nearby and through out the night sirens and police man using loud hailers from the vehicles were disturbing the sleep. we were very tired during the tours in the day due to poor sleep and the kids were more cranky without enough sleep. the hotel staff were very friendly and helpful, one of the best staff in a hotel. they were all able to converse in English.