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Excellent 8.2
Based on 524 reviews

Recent customer comments

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based on 524 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 6.9
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

United Kingdom
December 03, 2013
A Great stopover
Location, Value for money, Goodchoice of food
A very comfortable stay, staff very helpful food choice great, brilliant location

Neungruethai S.
December 02, 2013
Small but nice
great staff, in town, convenience
It was good, I forgot my stuff in the room after checked out, when I went in the hotel to asked if they found my stuff, they said yes and brought me all stuff down then gave it to me. Thanks.

Mohd D.
November 27, 2013
Just ok
Great location
Friendly staffs and great location. Easy access to waterfront (just minutes away), shopping centers and other attractions. But I didn't enjoy the view from my room, nothing interesting because my room was facing a tall building which obstruct me from seeing other things especially the great views of Wellington city (not sure about other rooms). other than that, I've no issue.

TingShyang W.
November 22, 2013
Nice, clean, cheap
Friendly staff, nice price, convenient location.
Room is big enough, with desk for laptop, fridge and a closet. Also bathroom is bright and spacious. the only things are not very good are the quality of pillows and small shower room.

Rachata V.
October 30, 2013
good hotel to stay with very good location
good hotel to stay with very good location closed to shopping center

Lai W.
Hong Kong
October 18, 2013
Close to transport hub
1. Within 5 min walk (flat road) from Railway & bus terminal 2. Friendly staff 3. Reasonable price
We took the overnight bus and arrived Wellington at morning 7:00, we were super tired and knew the check in time is fixed at 10:00, but the floor manager understood our situation and tried his best to help us. We orginally booked a King sized book room and at that moment only Queen sized bed was available and the floor manager offered us a Queen bed room, we took it and we were so glad he was so considerate of our situation. The location of this hotel is good and just within 5 min walk from railway station to hotel, just next to InterContinental Hotels Wellington and close to tram station and shopping places. Recommend to those who are going to take interlander cruise to picton and just a short stay in Wellington. Within 15 min walk to I-site.

Phil N.
New Zealand
October 18, 2013
Room, Location & Housekeeping staff attentativeness
I found the 1.5% surcharge on credit card transactions both rude and unneccesary. The staff members all reminded us about the 1.5% surcharge which was the only thing in their favour. At least we knew about it before completing the transaction. The staff member told us there would be a $25 carparking fee in addition to our cost for staying. What they didn't explain was this was PER DAY! Not for the duration of the stay as we perceived it to be. The restaurant food was pretty average. In fact I won't be eating there again.

Susan D.
New Zealand
October 16, 2013
Central location
Central location, clean, spacious rooms.
Perfect location for the central city being close to both the main shopping street and the waterfront.

Yen L.
September 27, 2013
Clean and comfortable
Clean, Good Location, Comfortable
There's really nothing much to do in Wellington, we just took a cable car ride.

Arlene D.
United Kingdom
September 25, 2013
Clean, comfortable, great staff and centrally loc
Centrally located, friendly staff, clean
Would recommend. Great value for money. Friendly staff and clean and comfortable room.