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Excellent 8.2
Based on 524 reviews

Recent customer comments

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based on 524 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 6.9
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

January 02, 2016
Simply the best
Bed superb
Fantastic,relaxing ,simply the best.

Chris M.
New Zealand
January 02, 2016
All good

Jacqui L.
United Kingdom
November 10, 2015
Great stay
comfy beds, great staff, handy for city life
great stay as always , only one small issue, one towel is not enough, two would be great. Other than that very good value for the money.

Fiona M.
New Zealand
October 11, 2015
Comfortable stay
Location, clean rooms, internet access
Comfortable room, my daughter was excited to get a double bed to herself, pleasant helpful staff who were able to give advice and help on computer use, buses and attractions . A great central location. Ate elsewhwere as 15 min wait for attention at bar and was then going to be a 45 minute wait for bar food. Went to a nearby pub and received quick efficient service.

Sue G.
October 01, 2015
Central Location
Location, Value for Money, Staff
Everything as it should be.

Colin K.
United Kingdom
September 30, 2015
Location is great. Hotel is not great
This hotel was in a good location downtown but the price of the stay was scandalous when you see the room that you get, which is little better than a dormitory style room. It is not often that I feel cheated and let down by a major hotel chain but I have not stayed at an Accor Hotel since this stay and it will be a long time since I forgive them for this scam. It was hard not to let it spoil my perception of New Zealand and the holiday. Fortunately, we went on a road trip after Wellington and quickly realised that there are some very nice places to stay in at a fair price. We were just victims of a hotel chain that has no sense of shame or desire to see customers returning to their hotels. I travel extensively (about 3 business trips each month) and can say with confidence that Accor Group has lost out from what it did to me in Wellington. You need to avoid this hotel if they are charging anything more than NZD 80 per night.

Irene B.
New Zealand
September 26, 2015
Great location, room very good with early checkin,
Location, rooms great, staff good
We stay at this hotel every year for a special event that is held in Wellington

Maria A.
September 20, 2015
We will be back!
Clean, good location and staff were friendly
They had a fire drill while a was in the shower with my toddler. It was an experience but wish circumstances were different.

Maria A.
September 20, 2015
Underrated hotel
Location, space and customer service
Everything was good! It's near everything we needed to go to.

Michael M.
New Zealand
September 11, 2015
Great stay
Location in CBD, value for money and staff friendlyness