arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 518 reviews

Recent customer comments

Filter by traveler type

based on 518 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 6.3
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

7.7 mathieu C.
December 24, 2014
Very good value for money
Location, Cleanliness, Price

6.3 Gerard M.
New Zealand
December 17, 2014

6.7 Gordon W.
New Zealand
December 16, 2014
Great Location
Location Location location
It was a great stay but entirely due to the location and domestic cleaning staff keeping the place spotless. Most (not all) the Desk Staff were off hand and though not busy gave us the impression that they were there to "process the guests" This attitude pervaded through the restaurant where smiles or even the usual greeting courtesies were diligently avoided. The cleaning staff were however, friendly and effective. Value was appropriate with the discount - but we would certainly not have paid the listed full price for the experience. A small change in staff "culture" could change that easily.

10 michael C.
New Zealand
December 15, 2014
Weekend with the boys
Location, staff performance, room comforts
We loved it, 5 dollar parking not far Staff were really good Close to the party area Room was comfortable

6.7 Maria P.
December 15, 2014
two night stay
Good location
overall it was good. I stayed two nights with my mother and aunt. one day we had rude unhelpful staff members, the second day there were lovely helpful staff members.

United Kingdom
November 29, 2014
Some design flaws...
Location, price
I stayed in a King Room, at a reasonable price for CBD Wellington. The hotel is clean and modern, however there are a couple of room design flaws that I found quite disappointing. First, the room is quite large, but the bed is placed directly under the half-height curtained windows. This means that there is plenty of light coming under the curtains (and into your eyes!) as soon as the sun begins to rise in the morning. Consequently I woke up very early. The second disappointment was the bathroom - it is so ridiculously tiny. The shower cubicle is one of those moulded all-in-one units, and I barely managed to refresh without elbowing the door several times. All up, I was not particularly satisfied with my one-night stay.

6 Chatchai R.
November 28, 2014
Standard room, with standard services
Good location,Clean room, Clean room
It was ok, staffs were not very attentive, no welcome no friendly smile didn't seem like they wanted to work, which I would expect a little more from Ibis standard really.

4.7 Shobhit G.
November 18, 2014
Good Location

7 Li C.
November 11, 2014
Staff wasn't very friendly, overall still alright
Didn't tried their breakfast, so have no idea how is their food. Wanted to call their front desk, phone was faulty. If just staying there for shelter, it seems alright.

8 Audrey C.
New Zealand
November 04, 2014
Weekend away
Location, price and cleanliness
Stay and staff were great but on Saturday night, after we arrived back from dinner, about 10pm, the lights in our room wouldn't work. Staff came up and said we had a power cut in our room and we had to move. Luckily we had cell phones with torches. Took a while but eventually we managed to pack up and move all our gear. Staff member brought us a lantern which helped a little bit. Very inconvenient and thought we should have at least been given a credit note.