Excellent 8.2
Based on 232 reviews

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About Icon 36 Hotel & Residence

Description

Set in the historic Old Quarter, this charming accommodation in Hanoi gives easy access to the city's charming streets as well as numerous stores and boutiques for shopping. The Icon 36 Hotel & Residence boasts luxury and class with 30 tastefully appointed rooms available. Close to the hotel is the beautiful Hoan Kiem Lake, which will lend a romantic feel to your stay. Each unit at the hotel is thoughtfully equipped with amenities suited for the discerning guests. Some of them include satellite TV with international channels, Internet access, a mini bar, and safety deposit box. City tours can be booked right from the hotel for those who would like to sightsee and interact with locals. After a long day out, come back for a blissful massage or relax in the sauna on the premises.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • massage
  • games room

Swimming & soaking

  • hot tub

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar
  • shared kitchen

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • nightclub
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • fax machine
  • printer
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • French
  • Japanese
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 1:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 40 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: No
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 41
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.4
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.0

Freddy T.
Malaysia
July 02, 2016
Friendliness and helpful
I was upgraded to a 4 bed room on check in. The room was perfect for my family and quite spacious and comfortable. The receptionists were very friendly and helpful. They including the bell boy spoke English reasonably well and willing to assist us during our stay. I am happy with the overall service and friendliness.

Jose E.
Philippines
June 20, 2016
Friendly, accommodating and helpful staff.
We felt at home during our stay because of the staff. They helped arrange our tours and gave helpful tips during our stay. They also have free breakfast plus the hotel is clean. I would give 5 stars for all points, if not for the problem we had for the aircondition (it was terribly warm and humid in Hanoi in June) in our room during our stay and for the mix up in our hotel bill which they had tried to fix as soon and as best as they can. I hope that they will have their aircon fixed. Overall we enjoyed our stay and still recommend this hotel. Will book this hotel if ever we want to visit Hanoi again.

Kelly U.
United States
April 18, 2016
Group of friends. Large nice room. Cheap. Good location
Cheap and easy stay. Would definitely stay again

david C.
United Kingdom
April 14, 2016
ok budget hotel
Very friendly staff,decent location,big room with balcony,small bathroom very poor shower either freezing cold or scalding hot,breakfast not up to much.

Josephine P.
Singapore
April 12, 2016
Good
Exceptional value, huge room with view. Very clean. No complains. Great location in the heart of the Hanoi town.

Roderick C.
Singapore
April 06, 2016
Nice and cosy
Room and service were more than adequate. It's a bit cold even with the heater, but the location, friendliness of the staff, and the ease of staying here more than made up for it.

Roderick C.
Singapore
April 06, 2016
Clean, spacious, and value for money
We were upgraded to a larger room free of charge, as they didn't have our original booked room type available. Thumbs up!

Geoffrey J.
Australia
February 06, 2016
A friendly place to stay
A value and welcoming place to stay in the heart of the city. Mr Tom and all his staff make you feel welcome from check-in to check-out. A bonus to have a pc computer in the room.

Richard G.
Australia
January 28, 2016
Very comfortable hotel
For staff, location, cleanliness and facilities it was of very good standard the only disappointment was the breakfast which was very very average

Hendrik S.
Germany
January 17, 2016
Very nice stay and good location for exploring
location staff price
Very nice stay here for 5 days while exploring Hanoi. Centrally located yet resonably quiet. Very modern and clean rooms, staff very friendly. Was no problem to deposit baggage while a a tour to sapsa for three nights. Would book again without hesitation.



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