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Bagus 7,4
berdasarkan 2018 ulasan

Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Bagus



dari 2018 ulasan
  • Kondisi/kebersihan hotel 7,3
  • Fasilitas 7,6
  • Lokasi 7,7
  • Standar/kenyamanan kamar 7,4
  • Tingkat pelayanan 7,5
  • Harga berbanding mutu 7,3
  • Makanan 7,2
Urutkan berdasarkan

Nauman S. dari Inggris
Keluarga dengan anak dewasa
Menginap selama 3 malam pada bulan Agustus 2016
Compliant of less cold water pressure
Firstly I booked for New Deluxe 2 Rooms., I was shifted in Room 1501 and 1502 connecting rooms., what I found out the room are very well maintained even the toilet but except the shower hose and shower pipe and the cold water pressure is like dripping every seconds which means it has no pressure at all so i have to take only shower of hot water but after turning it on hot water tap.. Oh my ghost it was up to 70 degree hot.., my chest was fully red and i called immediate duty manager Mr. Eric and he assisted me very well by offering me medical treatment but i refused and requested him to change my room and then his kindness didnt over yet and he even offered me sweet suite room but as i was in connecting rooms so i still refuse to go but then he transfer me to another connecting rooms as 1522 and 1523 then finally i felt released of all the tensions i had earlier but the cold water pressure here in this room was not even that good but was bearable to have a cold water shower.. I really wanted to suggest them to upgrade the hotel maintenance properly.. Thanks Simon.
Diulas pada 22 Agustus 2016

ARLENE C. dari Singapura
Pasangan
Menginap semalam pada bulan Agustus 2016
Good security and friendly staff
Convenient location, near to shopping mall
Diulas pada 22 Agustus 2016

Jovita F. dari Kanada
Pasangan
Menginap semalam pada bulan Juli 2016
Good location and clean.
Hotel was clean and n good location. A little bit far from the airport though. Over-all it's nice hotel.
Diulas pada 20 Agustus 2016

jeongjin S. dari Korea Selatan
Wisatawan Tunggal
Menginap semalam pada bulan Agustus 2016
Itwas very good than 2 years.
It was very new and clean than 2years old.. It owes Renovation...
Diulas pada 19 Agustus 2016

Norzander V. dari Filipina
Pasangan
Menginap semalam pada bulan Agustus 2016
Relaxing stay
I know that this hotel was old but still they maintain the cleanliness and orderiiness, the staff was very friendly. Accessible place to go everywhere and there's a shopping center to walk for something to eat and souvenirs..will definitely go back here!
Diulas pada 18 Agustus 2016

Ella P. dari Filipina
Wisatawan Tunggal
Menginap semalam pada bulan Agustus 2016
Perfect!
I love this hotel! I keep on coming back. The hotel is big as well as its rooms. The swimming pool is resort type. Perfect urban paradise!
Diulas pada 18 Agustus 2016

Maria G. dari Filipina
Wisatawan berkelompok
Menginap semalam pada bulan Agustus 2016
Guest Services Need Improvement
Guest services could still be improved. Staff needs to be more sensitive and accommodating to the guests' needs and request. The room was not made up until very late in the afternoon only after we called housekeeping. Quality of food @ breakfast needs to be improved. Wifi connection was intermittent. I had to register to connect to the hotel wifi almost every 20-30 minutes. Plus points for the restaurants and department stores around the hotel.
Diulas pada 16 Agustus 2016

Cielito C. dari Amerika Serikat
Wisatawan Tunggal
Menginap semalam pada bulan Juli 2016
Best Value
did not expect i was paying for a three star price on a five star service and quality of the hotel.. Will definitely return to this hotel.
Diulas pada 16 Agustus 2016

Jennifer H. dari Amerika Serikat
Keluarga dengan anak kecil
Menginap selama 6 malam pada bulan Juli 2016
Nice Place
The only thing I really have to complain about are the flight attendant classes they have at the pool. Neither the in
Diulas pada 12 Agustus 2016

Catherine C. dari Filipina
Keluarga dengan anak kecil
Menginap selama 2 malam pada bulan Agustus 2016
Old school
It WAS a 5 star hotel but not anymore as it was not updated. The staff, although not bad, we're also not exactly likeable, they need more training on hospitality. The lobby needs seats. No people to welcome you on the 2 entrances, instead you have a big Xray machine and security guards. The bathroom needs to be renovated. No iron, no robes. It must be restored to its former glory.
Diulas pada 10 Agustus 2016


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