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dari 1172 ulasan
  • Kondisi/kebersihan hotel 6,3
  • Fasilitas 5,1
  • Lokasi 7,6
  • Standar/kenyamanan kamar 6,7
  • Tingkat pelayanan 6,5
  • Harga berbanding mutu 6,1
  • Makanan 5,7

shirley C. dari Malaysia
Keluarga dengan anak kecil
Menginap semalam pada bulan Desember 2015
Satisfied
Satisfied
Diulas pada 13 Agustus 2016

shirley C. dari Malaysia
Keluarga dengan anak kecil
Menginap selama 2 malam pada bulan Juni 2016
Satisfied
Satisfied
Diulas pada 13 Agustus 2016

George B. dari Australia
Keluarga dengan anak dewasa
Menginap selama 3 malam pada bulan Agustus 2016
Needs money spent on it to return it to the hotel it once was.
very tired. Bed was comfortable and a good shower. Towels were shabby and thin. Great location though for the RWMF.
Diulas pada 12 Agustus 2016

siti K. dari Malaysia
Wisatawan berkelompok
Menginap selama 2 malam pada bulan Agustus 2016
Had a great stay only because of FOM Puan Lia's awesome interference. Great view. Great pool.
We travel in a group of three. We agreed that we love the view and the main swimming pool. It's an okay food. We had better oyster kailan at Pure Fishball cafe in Kuching town. The Manager of F&B, Mazlan treat us badly and very rude. Which basically ruins our mood to start the day with. The room is very spacious but not as clean as it suppose to be. With the rate of a Resort. Not to mention those cockroaches inside the bathroom. But the housekeeping kindly took care of it. We are happy with it after that. Staffs are very friendly and kind except Mr Mazlan the F&B manager. Other than that, we love Puan Lia's hospitality. The only reason we will come back to Damai Puri next year is because of her lovely gestures. And hopefully she will still be there when we go there in 2017. Thank you Pn Lia and all the staff. ( except you know who )
Diulas pada 11 Agustus 2016

Timothy M. dari Australia
Pasangan
Menginap selama 4 malam pada bulan Agustus 2016
Strange place
Hotel obviously designed for big things which haven't happened as so many facilities are closed. Badly needs an upgrade. Great location and friendly staff although poorly managed. Can't understand why rubbish in gardens, around pool, and room service plates, glasses, etc, left lying around for days.
Diulas pada 10 Agustus 2016

Antares L. dari Malaysia
Pasangan
Menginap selama 2 malam pada bulan Agustus 2016
Valuable property in premium location - but poorly managed!
No better spot in the Santibong area than the Damai Puri (formerly Damai Lagoon). Sadly, the new management doesn't seem competent to keep the "resort" going at the advertised level (5-star). The premises are spraling and internet access is only available in the lobby. Elsewhere even cellphone coverage is limited to at best 2G. The furnishings are old (our room had a grotty 30-year-old washbasin and lights that didn't work, blown fuse replaced after we reported it). Balcony furniture badly needed a coat of varnish and no ashtray was provided). Grounds were in desperate need of sprucing up and ornamental features like the fountains in the koi pool were in sad disrepair. Staff tried their best, friendly like most Sarawakians, but took 20 minutes to check us in! Pity that such a splendid property seems to have fallen into the wrong hands.
Diulas pada 09 Agustus 2016

Heather D. dari Selandia Baru
Pasangan
Menginap selama 3 malam pada bulan Agustus 2016
Great location for Rainforest Music Festival. 5 minute walk. Helpful friendly staff. Breakfast was o
Recommend for Rainforest Festival or as a peaceful getaway.
Diulas pada 09 Agustus 2016

RAMESH S. dari Malaysia
Pasangan
Menginap selama 3 malam pada bulan Agustus 2016
Summary
Rooms were not clean. Lot of insects, ants, lizard and even cockroach. Room service plates were not picked up outside room for more than 1 day which leads to ants harping on it. Room no hair dryer,phone wasn't working well.
Diulas pada 09 Agustus 2016

VIJAYAN B. dari Malaysia
Wisatawan berkelompok
Menginap selama 2 malam pada bulan Agustus 2016
The Hotel
Rooms are run down and not cleaned well. Cob webs were seen everywhere. The pool was not clean. would I stay at the hotel again. Only last resort.
Diulas pada 09 Agustus 2016

Irwin H. dari Malaysia
Wisatawan berkelompok
Menginap semalam pada bulan Agustus 2016
Great stay
Have always enjoyed staying at Damai Puri..a nice location to relax and unwind.
Diulas pada 08 Agustus 2016