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Pilih Jenis Pelancong
Luar Biasa



dari 526 ulasan
  • Kondisi/kebersihan hotel 9,4
  • Fasilitas 9,7
  • Lokasi 9,5
  • Standar/kenyamanan kamar 9,2
  • Tingkat pelayanan 9,4
  • Harga berbanding mutu 9,2
  • Makanan 8,8

10 Angela B.
United Kingdom
02 Juni 2014
fabulous great staff good location if you want to
staff cleanliness location
My only reservation is that if I give a good review I another a booking on my next. Is it as they will be sold out....if you are going to Hanoi it's a gem of a hotel.

10 Amphai T.
Thailand
20 Mei 2014
Excellent service
Foods, Service, Clean
We had a great time in the Hanoi, friendly and helpful staff. Breakfast is excellent, plenty choices... we've been staying for 3 nights and had dinner at the hotel every night, Vietnamese foods were delicious,we also getting a birthday cake for a surprise birthday... only few things needed to be fixed in room no.708-709, the a/c temp a little bit too warm.... and the plug too tight... we did leave the note... small hotel but comfortable, connecting room is perfect for family...moreover price is reasonable...

9 Mahmoud P.
Canada
11 Mei 2014
Great location, staff, room
Central location, friendly staff, value for money
The rooms at the Essen hotel are clean and well maintained. The staff are attentive and friendly. The hotel restaurant is great, with wide variety of options for breakfast (included), lunch and dinner. The location is excellent, in the heart of the old quarter within a short walking distance of many of the attractions.

9,7 Emily T.
Australia
05 Agustus 2014
Awesome Hotel
Staff, Location and Cleanliness
We had a fantastic time in Hanoi and it all started when we checked in to Essence Hanoi Hotel, with a 1 year old and the heat they had us cooled down and smiling withing a minute. Everyday we were greeted with such friendliness. The breakfast was fresh each day and delicious. Our Room whilst small (still had a king bed plus a port a cot, chair and table and could move around ok)and no window was excellent. The room was very clean and didn't smell at all. Had a bath so we could even bath our daughter. Close to shopping and attractions, walk out and you can start shopping straight away. The highlight was the morning the street flooded and I watched the staff carry a business man out to the car so he didn't get wet and still made it to the airport on time. This hotel is all about making you feel great and the staff do that for you everyday with a genuine smile. We definitely plan on returning to Hanoi and would recommend this hotel as a place to stay.

8,7 keith P.
United Kingdom
28 April 2014
Excellent. Will always stay there when in Hanoi
Staff, efficiency, location
Avery good hotel. Always a good experience

9,7 Ronny F.
Costa Rica
29 April 2014
Best service in a hotel during our honeymoon!
Staff attention, service and friendliness
Superb! Highly recommended! It was our honeymoon and they went above and beyond making us feel welcome. They helped us with everything, from transportation, to shopping and dining.

8,3 Ian T.
United Kingdom
28 Agustus 2014
Excellent choice for a break in old part of Hanoi
Great location, very good food, helpful staff
A very good choice if you want to stay in the old city.

8,3 Ian T.
United Kingdom
28 Agustus 2014
Good. Notice for a stay in the old city
Location, food, staff performance

8 Ian T.
United Kingdom
20 September 2014
Good location in the old town
Great food, location and lovely staff
A great location in the old town and very friendly - good value

10 Delia B.
Australia
13 April 2014
Great
Staff Food Location