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Pilih Jenis Pelancong
Cemerlang



dari 998 ulasan
  • Kondisi/kebersihan hotel 8,7
  • Fasilitas 8,9
  • Lokasi 7,4
  • Standar/kenyamanan kamar 8,8
  • Tingkat pelayanan 8,8
  • Harga berbanding mutu 7,9
  • Makanan 7,6

8,3 MARIA G.
Philippines
11 Desember 2014
clean, nice place, service okey
nice vacation place, clean, staffs okey
happy

8,3 MARIA G.
Philippines
11 Desember 2014
nice place, clean, staffs are well mannered
clean, nice location
happy with my family

10 susanne C.
United Kingdom
24 Oktober 2014
Wonderful stay
Kind and friendly staff, lots to do at the resort, excellent dining options.
We had a very relaxing stay.

9 Kurt F.
United States of America
25 Oktober 2014
Impromptu Vacation
Variety. Several venues for dining which made the stay unique. All restaurants were well maintained and staffed.
Agoda made this mini vacation affordable. Rooms were very well laid out and maintained the Plantation theme throughout. Safe place to let your kids explore and enjoy!

8,7 Andrew F.
United Kingdom
13 Maret 2015
Unbelievably great staff
Staff. Pool. Activities
Firstly the not so good. Location is a bit of a issue due to the traffic. A 20km trip is easily going to take a couple of hours. The resort is looking a little tired and could benefit from some work. But all this can be forgive my the unbelievable staff, nothing was too much, always willing to help. I personally had a major issue as I forgot to pick up a bag with, passports, money, computers, cameras inside. I had already driven through a very busy city centre to get get a ferry to our next location. The manager set 4 of his staff to meet me half way to hand back my bag to ensure I didn't miss my ferry. ABSOLUTELY BRILLIANT!!

8,7 Andrew F.
United Kingdom
13 Maret 2015
Great stay
Staff pool staff
please look at my other review for my experience here. Needed to make a second reservation to extend our stay. I think that says enough about the place.

7 Phillip O.
New Zealand
13 Oktober 2014
Beautiful, though somewhat tacky resort
Pools, big rooms and other activities
It was the off season, so our activities were a little limited. It was a little disappointing that the gym and games room were under renovation for part of our stay (especially given the rainy weather and the need for indoor activities). Other free activities were provided as compensation, but the bikes were not suitable for our children and the outdoor activities were unsuitable for the weather. Food and beverage prices were too high, by Filipino standards, but the quality was fine. Overall, this would have been a great place to stay in better weather, had all the facilities been available.

6,3 Joanne J.
Hong Kong
16 Oktober 2014
Great service! VERY NICE SPA!
Staff Performance, Spa, pool
Service: From morning till night, everywhere you go inside the hotel, their staff always give you a big smile and greeting! Due to renovation sometime they will have noise ( daytime ), they will inform you ( with time frame ) over the phone and apology. We joined their cook with chef package, have a very nice conversation with chef and serving staff. They even called me afterward offering receipt. Very sweet! Spa: MUST GO! Very nice and relax place, we booked full body massage, they gave us a cozy private room with toilet, shower and outdoor bathtub, you can relax as long as you want after massage. Beside you can access their three outdoor and one indoor Jacuzzi even just go for foot massage ( also as long as you want )! We can't wait to book different treatment right after our full body massage. And the way they massage you is very comfortable, made you so relax! (I tried quite few spa before, banyan tree, Maldive resort, Langham hotel and so on.) Staying: Quite cozy place, we have pool access which they called water edge room (something like that), very nice environment with three salt water pools. But their private beach is not nice, since this is my second time to Cebu ( first time in this hotel), so it's not really that important. Food: We was looking for breakfast ( next day morning ). I understood that due to renovation, one of their restaurant was closed, however beside one tinny small cafe in hotel lobby, only one restaurant which just provide breakfast buffet. Of course you can order room service, but it would be a good idea to have it outside of your room since people will stay for couple days. I have to say they need lot of improvement on their food! I tried all their restaurants ( except some buffet events at night ), most of their dishes added their local favor sour and sweet ( just way too much sour and sweet), and some Japanese/Korea food is not really that type of taste. Western cuisine is passable.

5,3 James B.
United Kingdom
23 Oktober 2014
Been back a few times is showing signs of slipping
Pool areas and general layout is phenomenal, beautifully sculpted grounds, nice rooms
Been a number of times and last visit was not as good as previously. Gym closed, Main restaurant closed and then other parts of the resort blocked off for private functions in the day and in the evenings, this hotel needs to think about whether it wants to remain as predominantly a hotel or whether it prefers to be an event venue, as this last time it didn't really work as both full time.

7,3 Mitos K.
Philippines
06 Oktober 2014
Excellent staff and room but food lets me down
Staff are excellent, Pools and Beach very nice, pools are excellent for children under 6yrs
Overall, it was good and pleasant stay espicially that the staff are very friendly and courteous. The one restaurant ( Palermo ) food was very bad. The waiting time service was very long. The food was cold, not very palatable and there is not very much option for our own taste ( Filipino ) and most of all not reasonably priced for a 5star quality ( very expensive yet it does not meet its quality of taste ).