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Cemerlang 8,2
berdasarkan 2794 ulasan

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Pilih Jenis Pelancong
Cemerlang



dari 2794 ulasan
  • Kondisi/kebersihan hotel 8,6
  • Fasilitas 7,4
  • Lokasi 8,6
  • Standar/kenyamanan kamar 8,4
  • Tingkat pelayanan 8,2
  • Harga berbanding mutu 8,0
  • Makanan 7,4

mohd A. dari Malaysia
Pasangan
Menginap selama 2 malam pada bulan Agustus 2015
Very clean
Superb
Diulas pada 12 Agustus 2015

gilbert T. dari Malaysia
Wisatawan berkelompok
Menginap selama 3 malam pada bulan Agustus 2015
thump up!!!!!
moderate
Diulas pada 11 Agustus 2015

Chan A. dari Malaysia
Keluarga dengan anak kecil
Menginap selama 2 malam pada bulan Agustus 2015
Pleasant stay
Clean, comfortable & good location
Diulas pada 11 Agustus 2015

Sivakumar N. dari Malaysia
Wisatawan Tunggal
Menginap semalam pada bulan Agustus 2015
Short stay in Kuching
Price, location, efficiency
Diulas pada 11 Agustus 2015

fiona H. dari Malaysia
Pasangan
Menginap selama 4 malam pada bulan Agustus 2015
Lovely stay
Location , service , food
Apprently me and my husband had a great stay togeth
Diulas pada 11 Agustus 2015

Max K. dari Malaysia
Pasangan
Menginap selama 3 malam pada bulan Agustus 2015
good hotel for business and vacation
Strategic location in the middle of the town. Walking distance to nearby infamous seafood restaurants. Breakfast has a wide range of options and most importantly the food quality is good.
My wife and I enjoyed the time in the hotel. Overall the hotel is clean. Staffs are friendly. The only disappointment was the wifi. The connection was much slower than mobile phone. Other than that, there is no reason we will not stay there again.
Diulas pada 11 Agustus 2015

Chong L. dari Malaysia
Wisatawan Tunggal
Menginap semalam pada bulan Agustus 2015
Reception staff unfriendly and unpolite
comfortable, clean and good location
reception's staff kinda unpolite and unfriendly at all.
Diulas pada 10 Agustus 2015

Evonnie R. dari Malaysia
Wisatawan Tunggal
Menginap semalam pada bulan Agustus 2015
what I think..
1) big window 2) view 3) the bathroom. hate the bed size for superior, tv channel could be more..
Love the big window in the room & bathroom is big/comfotable. The highlight for me was the view from my room itself.
Diulas pada 10 Agustus 2015

NADINE K. dari Singapura
Pasangan
Menginap selama 4 malam pada bulan Agustus 2015
Appalling Service
Location, Cleanliness & Newness
The hotel was completely overbooked. I was told that we would have to wait up to 2 hours to receive our rooms. Staff were hapless and unable to deal with situation. Upon further pressing, I received one of my two rooms within 40mins of check in. Left hotel to do some sightseeing for a couple of hours while the situation sorted itself out. By 7pm, the situation hadn't improved, in fact suggestion was made to be moved! It was only until I raised my voice and caused a scene that someone attended to the situation. Asked for duty manager or GM several times and was greeted by shrug. The location of the hotel is very good, the rooms are nicely equipped, the view is lovely and the stay other wise was very good. But the service of the hotel does not warrant a 5 star status. The entire team needs to be dragged through proper training, be taught how to smile and not look like hapless goons when confronted with a common situation. Suggest an upgrade, provide complimentary this or that - don't shrug shoulders and walk away.
Diulas pada 10 Agustus 2015

TING H. dari Malaysia
Pasangan
Menginap selama 3 malam pada bulan Agustus 2015
Good location
Location, clean and comfortable
Diulas pada 09 Agustus 2015