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iHouse

72/6 Pangkham Road, Water fountain/Mekong River, Vientiane City Center, Vientiane, Laos (Show on map)

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iHouse Vientiane - Balcony Deluxe iHouse Vientiane - Guest Room iHouse Vientiane - Guest Room iHouse Vientiane - Guest Room iHouse Vientiane - Guest Room iHouse Vientiane - Guest Room iHouse Vientiane - Standard room iHouse Vientiane - Quiet Deluxe iHouse Vientiane - Balcony Deluxe iHouse Vientiane - Balcony Deluxe iHouse Vientiane - Reception iHouse Vientiane - Balcony/Terrace iHouse Vientiane - Exterior iHouse Vientiane - Exterior iHouse Vientiane - Lobby iHouse Vientiane - Coffee Shop/Cafe
iHouse Vientiane - Coffee Shop/Cafe iHouse Vientiane - Interior iHouse Vientiane - Exterior iHouse Vientiane - Garden iHouse Vientiane - Surroundings iHouse Vientiane - Exterior iHouse Vientiane - Surroundings iHouse Vientiane - Surroundings iHouse Vientiane - Interior iHouse Vientiane - Exterior iHouse Vientiane - Entrance iHouse Vientiane - Exterior
Area: Vientiane City Center Number of Rooms: 15
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
28 reviews

Value for Money
7.2
Location
8.8
Staff Performance
6.7
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.0
Food/Dining
5.8
Business travelers (28)
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Jade P. Business travelers Netherlands, October 13, 2014
Somebody entered my room and touched me
2
I had a terrible wake up at my last morning in Laos. A staff member entered my room and touched me under the sleeve near my hips, around 6AM. I was in shock and screemed very loud and the whole hotel was awake. I run after him for a while. Guests from the hotel took care of me. Then I got in conflict with the hotel. They complained it was all my fault because I didn’t lock the room. They keep saying that the staff person had to check a room instead of mine so it was a mistake. That room left around 5 AM and the staff member had to check if he didn’t forget something. Ofcourse I do understand that persons can make mistakes, but I in my feeling and opinion this was not a mistake but a conscious action. I tried to explain the boss and the manager why it was a conscious action: - All the lights were on in the corridor, if you open my room you can see my luggage and shoes, an appearances that that there is really somebody in the room, you can even see and hear that there is a person sleeping - My phone was flashing because I had messages from my friends and fam of the Netherlands. - My key was in the electricity port - If your staff member really had to check if there was somebody in the room, you will never touch under the sleeve - The guest in that room already checked out at 5am and he had to hand in the key before he can leave To all what I said I got a hopeless reaction, terrifying and it made me very angry. I also wanted to know how they would react on what they can do for me. Or what I can do for them. Police? Bad review? Refund? No way, I was absolutely rude, impolite, and all they could say: Madam, if you locked your room nothing happened. I felt very unfair treated and powerless. All what I asked was a really sorry from the hotel but they showed any sympathy. Of course it was stupid from me that I didn’t lock the door but still nobody should enter your room.
Rob J. Business travelers United Kingdom, October 7, 2014
Comfy bed, excellent central location but....

Be comfort, quietness, location
7.3
Friendly staff, clean hotel and excellent central location were the positives. Negatives? No WIFI for 2 day duration of stay if in room regardless of routers on every floor it just said 'limited availability' so had to use lobby which isn't ideal from being on the 4th tall floor and no lift. Bathroom was ridiculously tiny, water from shower went outside into bedroom floor each time regardless of nozzle position, however I will say shower was very powerful at least! The bedroom area is a good size, the balcony rooms much better with outside area to view and smoke if required. The rooms lack amenities such as a kettle, glasses and perhaps the maids should remember to clean the room and replace complimentary water as they did not for the duration of stay. Breakfast was basic but nice, however charging for a coffee with your breakfast and for juice is a bit stretching and wrong when breakfast included in stay! TV signal quality wasn't so good on too many channels however the channel choice (truevisions and a little CTH)allowed for English movies, news and sports choice which was good. The distance from the hotel to the Thai embassy took around 8 minutes by tuk tuk, not so far and don't fall for the 200bt each person fare they try with you, 200bt total will do thanks, can't blame them for trying, just not the right person to think they can get away with it :-)
Brian P. Business travelers Australia, August 23, 2014
small, friendly and great location

location price clean & comfortable
8.3
This time i had a balcony room - its larger with a view out over the street but there is very little street noise to disturb and even less at night. My best recommendation is that i will be going back to IHouse in late October/early November.
Quang V. Business travelers United States of America, July 15, 2014
the worse hotel i've ever been to

location.
3
the hotel is very bad. this is the worse hotel i have ever been to out of more than 50 hotels i stayed in the last 3 years. i was tempted by the price and the name ihouse and thought that it's a modern hotel but the hotel was so bad and dirty. all the toilets at this hotel (yes, all the toilets) do not take toilet tissue so you have to place the dirty tissue inside a trash can. can you believe that? a sign by the toilet saying that used tissue has to be placed in a basket and cannot be flushed into the toilet otherwise you would clog it up. this is ridiculous and insane. why did the owner fix this problem? the owner didn't hire architect to design the building. the steps up and down the stairs are out of sync (not even height) and if you are not careful, you will stumbles. the front desk person made me walk for 1 hour finding a photocopy shop to print my voucher after 9 pm and he would not accept it on the phone or an electric copy. this hotel is old, dirty, and the owner is not there. don't be deceived by the pictures stay out of this hotel.
Christine V. Business travelers South Africa, May 15, 2014
The best

clean and friendly
10
Amazing
Brian P. Business travelers Australia, May 3, 2014
great location, great price, and friendly staff

as above
7.7
just what you would expect at the price except that staff are probably more attentive to you needs.
Greg C. Business travelers United States of America, April 4, 2014
Small clean room

Central Location, Helpful Staff, Clean Room
8
I booked an economy room - it was very small with no windows as expected. I just needed it for an overnight so clean, a/c, and location were my requirements and it met those. The staff was helpful and location was great. This was my 3rd time staying here and I'll likely go back next time. My only complaint is the mattress could be updated, it was hard and I could feel the springs in it.
Richard D. Business travelers Ireland, September 29, 2013
Pleasant stay - rooms are big and clean.

Centrally Located, Room with Balcony, Clean & Quiet
7.7
Maybe slightly misleading photos on Agoda as you dont really realize that some rooms dont have windows until you get there. At first I was disappointed that my room didnt have a window, though it was a nice room - clean and nice decor. I had a look around the city in many other hotels and for the price this is as good as it gets. If having room with a window is important upgrade to a room with a balcony its definitely worth it! I loved this room, very spacious with French character and very large and very comfortable bed!! The location is also good....again for the money, this is as good as it gets. If you want better pay more. Staff are not overly friendly but not unfriendly either and have good English. Over all I really enjoyed the stay here and would definitely recommend it.
Kaloyan B. Business travelers Bulgaria, June 25, 2013
Great staff, clean room, excellent service

friendly staff, clean room, LCD TV
9
Hemkhajee N. Business travelers Thailand, May 15, 2013
Not too bad for value money

Good location and new hotel
6.7
Its good lactation in the city. Many foreign restaurants near by the hotel. I got a room with balcony it's quiet big and clean but small area shower room. If you're not so serious, I recommend this hotel.

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Customer Reviews - iHouse, Vientiane

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