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Very good 7.8
Based on 2772 reviews

Recent customer comments

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Very good

based on 2772 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 9.1
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.9
  • Food/Dining 6.6

4 christopher G.
United Kingdom
May 03, 2012
There are a lot of Mosquitoes lobby and Alarm signal at the wrong time of disaster.

8 catherine H.
United States
May 03, 2012
Great location and modern, clean rooms
adequate room size, clean, modern, air conditioning, location!
the hotel has a very open layout with the first floor breakfast area open all the way up to the skylight with the hotel rooms on all floors around it. this means that the sound of the breakfast being brought out and eaten rings all the way up to the skylight and also up to your room. if you're not keen on waking up every morning at 6am, there are a few rooms at the end of the hotel that are not directly above the breakfast area that you can request. the breakfast is good enough for a quick bite before you head out, but nothing to write home about. the internet works very well, as did the air conditioner. the location is great, both close to the old city and to the markets. not sure it's the best deal in town for modern accomodation, but a solid place to stay in chiang mai. they also have a nice travel agent that is very helpful. i didn't find the front desk customer service to be stellar, but it was enough to get me what and where i needed. the hotel also has some things that might be pluses for some, like a entertainment room/lounge with a big tv and a laundry room, but i didn't use either. also, if you have a lot of heavy luggage, they don't have an elevator, but do have a ramp installed on their stairs. i didn't mind so much, but others might.

7.3 In H.
South Korea
April 24, 2012
Good location but lots of noise
Good location and reasonable price.
Condition of room is good and clean. Imm Thaphae Chiang Mai Hotel is located in a good place because it is close to Thaphae which is very famous in Chiang Mai. The hotel also has Mcdonald in first floor so it is easy to eat someting for your meal. However the hotel is not properly soundproofed, so it is noisy even night.

7 Michael T.
April 23, 2012
Unique hotel, definitely something to remember!
It was a great experience. We get what we expect and more! Definitely recommend to friend for visit next time.

10 Edward S.
United States
April 20, 2012
Great location, cozy room and excellent value.
Accommodating staff always with a smile.
This was our second time staying here. We had a very clean nice size room that had a keyless safe, desk for our laptop, heated big shower and comfortable beds. When we first arrived we were greeted by smiling multi-lingual staff where we were assigned a room on the second floor which we didn't mind. If there's a problem with carrying your bags up the stairs just ask and someone with promptly carry it for you.We noticed the security guard do this several times. We were greeted by the manager every morning with a smile and a kind word. The cleaning staff is always readily available and ready for any special requests. There is a free breakfast from 6:00 a.m. until 10:30 a.m. consisting of Thai, Western and vegetarian food including rice soup, noodles or rice,hotdogs, two kind of eggs, toast, cereal, fresh fruit and vegetables, coffee, tea, orange juice and fresh water. The breakfast staff is readily available keeping the tables clean on the food containers full. Near the front door is travel agent readily to give information, free maps or to set you up with a tour package, always with a smile. Our stay was during the busiest time of year, the Thai New Year but the staff worked like a well oiled machine keeping up with the wet floors and the plethora of people running in and out using the public restroom. Everyone was kind, friendly and always greeted us with a smile. We were made to feel like family and will return here next year.

9 Andrew S.
April 19, 2012
Great Location, Nice Staff, Okay Breakfast
Pai Great is a terrific location
Very great location, breakfast is grab and go so it is fast and convenient but not particularly nutritious. The amenities are great and the hotel is clean and new. I would gladly return again. The Sunday shopping

9 Andrew S.
April 19, 2012
Top Location in Chiang Mai
Great access to Chiang Mai, Clean Rooms, Friendly Staff
this is a great property that offers a solid value. breakfast could be a little better but the fast internet, clean bathrooms, cold air conditioning, and english movie channels overcome a so-so breakfast. this is a good hotel and a good value with very friendly staff.

5 William C.
April 18, 2012
Very disapointing
Probably ok for a backpacker or someone on a very tight budget but I'm afraid I found it very basic, no elevator, no fridge, and limited service.... It is however very well located.

9.7 Mongkut S.
April 18, 2012
Nice hotel, nice staff, clean room
Clean room & Excellent location
one of the best location of playing Songkarn, in front of Thaphae night market, 500 Varoros mkt and to night bazar. good location for shopping also.

8.7 Muhammad M.
April 13, 2012
Nice hotel just beside the old city
Clean, near distance to usual place
It's a nice stay as I do really enjoy staying there. The room is super huge with clean, neat and tidy. Breakfast is awesome with choice of vegetarian