Exceptional 9.1
Based on 197 reviews

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About Imperial Hotel Tokyo


The Imperial Hotel Tokyo has played host to royalty, heads of state, celebrities, and international business leaders for over 120 years. It is a Tokyo landmark and offers discreet, highly personalized services in an atmosphere of restrained elegance and impeccable Japanese hospitality. The hotel’s award-winning cuisine serves international fare of the highest standard, including regional French, Italian, and Japanese. State-of-the-art conference rooms and business facilities aspire to world standards while the banqueting services have been used by the rich and famous for over a century. A full range of services and facilities assure every taste is catered for. The location, being in the heart of Japan, cannot be beaten and neither can the multi-lingual, highly trained staff. Whatever the reason for your stay, Imperial Hotel Tokyo will make it a good one.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [indoor]

For kids

  • children's playground
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes
  • Lockers

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Japanese
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Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 900 JPY
Check-In From: 02:00 PM
Check-In Until: 12:00 AM
Check-Out Until: 01:00 PM
Distance from City Center: 1km
Distance to Airport: 20km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 4
Number of Floors: 31
Number of Restaurants: 13
Number of Rooms : 931
Room Voltage: 100
Time to Airport (Minutes): 45
Year Hotel Built: 1890
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.4
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.5
  • Food/Dining 8.4

CHUN-HSI P. from Taiwan
Families with older children
Stayed 2 nights in August 2016
Excellent services and location
Excellent food, services,
Reviewed August 08, 2016

GUANYAN C. from China
Stayed 2 nights in July 2016
definitely want to re-visit
the location is super, concierge staff is helpful, I am very impressed by service and food in the restaurant.
Reviewed July 08, 2016

Gavin L. from Singapore
Business travelers
Stayed 4 nights in May 2016
Excellent location, great facilities, top-notch service
This is our 2nd stay at Imperial Hotel and the experience is just as great as the first. The hotel has 9 restaurants serving excellent food.. especially the Ten-ichi restaurant with the best tempura in town. Service standards are overwhelming, great bathroom, clean and comfortable room. Will stay here again for our future trips to Tokyo as well.
Reviewed May 20, 2016

In N. from United States
Stayed one night in April 2016
Amazing imperial hotel
What a wonderful stay in tokyo!
Reviewed April 24, 2016

MANOP T. from Thailand
Stayed one night in April 2016
Reviewed April 14, 2016

MANOP T. from Thailand
Stayed one night in April 2016
Reviewed April 10, 2016

Darolyn J. from United States
Stayed 3 nights in April 2016
Wonderful service! Highly recommend
Reviewed April 07, 2016

Chongrux C. from Thailand
Families with young children
Stayed 4 nights in March 2016
Happy with food
Happy with food and location
Overall good
Reviewed March 13, 2016

Timothy U. from United Kingdom
Families with young children
Stayed 4 nights in February 2016
One of the best stays in Tokyo
Service, location, fast check out
From the minute we areived until stepping back into a taxi to leave, the hotel staff couldnt do more to help up. Superb hotel, excellent facilities with very responsive and attentive staff. The location of the hotel was perfect for us, with a 1yr old it was easy to walk into Ginza find food or coffee in the area and wander around soaking up Tokyo. Two main metro stations also walking distance helped move around the city without needing taxis the whole time. The hotel service was exemplary, from the check in at reception to concierge to the room service delivery, everyone tried to make us feel at home and do all they could to help us relax on holiday. Would highly recommend this hotel, perhaps not the cheapest, but certainly amazing value for money and perfect for a city trip like this when you eventually want to escape thencity and chill in your hotel at the end of anlong day walking around.
Reviewed February 10, 2016

Lin P. from Taiwan
Stayed 2 nights in November 2015
Good Location but Old Style
Room are old style, not luxury, the cheap chair in the bathtub just kill the taste. Donot expect any windowview but office buildings surrounding it... In general good location and many restaurants inside the hotel and nearby.
Reviewed January 11, 2016


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