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Imperial Hotel Tokyo

1-1, Uchisaiwai-Cho 1-Chome Chiyoda-Ku, Ginza / Shinbashi / Tsukiji, Tokyo, Japan 100-8558 (Show on map)

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Area: Ginza / Shinbashi / Tsukiji Number of Rooms: 931
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
154 reviews

Value for Money
8.4
Location
9.5
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
8.3
All reviews (154)
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Christopher B. Business travelers Australia, June 20, 2013
Brilliant. They upgraded me to a suite!

Location, High quality, Famous
9.7
Absolutely great. Upgraded from a 32m2 standard room to a 72m2 suite with separate living room, bedroom, walk-in closet and en-suite bathroom. Great city views out of all rooms overlooking Tokyo, in particular Ginza. Spectacular nightview with city neon lights.
Michael K. Families with young children Australia, May 28, 2013
Fantastic

Very clean. Helpful staff. Amazing service
9.3
It was one of a kind experience. The only thing is that tokyo itself is not a child friendly city apart from Disney land.
Parichart P. Business travelers Thailand, May 16, 2013
very convenient

quick services
6.3
My stay at the Imperial Hotel Tokyo was satisfactory. The hotel is centrally located and easily accessed by train stations.
Charles T. Couples Australia, May 16, 2013
Excellent welcome to Japan

Location, Staff and Service
9.3
Very good. The staff were excellent and could not do enough for us to make our stay there memorable.
Siriwan J. Families with young children Thailand, May 16, 2013
Great

Clean, Comfortable, Nice hotel
9.3
Beds are very comfortable. Rooms are clean and large. Bathroom is also large.
Veronica I. Solo travelers Spain, May 11, 2013
Confortable hotel, very good location

Location, friendly staff, great guest service
8.7
The hotel is very confortable to visit Tokyo, location is superb and all staff is incredible friendly. Rooms are normal and it's a big hotel but I would go back to it.
Lauri L. Couples Finland, May 11, 2013
Luxurious encounter

Devoted service personnel, Central location, Great room amenties
9.3
Thomas S. Couples Germany, April 20, 2013
The Imperial will take care about you!

cleanliness, service, size
9
Upon our arrival we got a complementary upgrade to a Junior Suite :) The hotel is a huge property and well established. The staff is very friendly and helpful. We felt well taken care of, which spreads a feeling of contentment, convenience and happiness. At least about the hotel we didn’t need to worry in these 4 days. Don’t expect a hyper modern Boutique Hotel with fancy stuff. The interior in the hotel as well as in the room is as the name says… Imperial! We have been very fortunate and more than happy to stay at the Imperial Hotel.
Jeff G. Business travelers United Kingdom, April 20, 2013
THE CONSISTENT IMPERIAL HOTEL

Location, staff, comfort
9.3
It has been nearly nine years since I was last at The Imperial Hotel and so I was looking forward to this trip. Apart from some refresh the hotel is still as good as before. There are other hotels in Tokyo that are more modern but there is an atmosphere at the Imperial that is unique, and very enjoyable. Look forward to another visit hopefully in less than nine years.
Ruby S. Solo travelers United States of America, April 19, 2013
Fabulous hotel!

Location, food, service
8.7
The Imperial is steeped in tradition as perhaps the oldest international hotel in Japan. Frank Lloyd Wright's famous and beautiful building was its distinguishing characteristic during the postwar era. It's now a bustling tower and main building, just like most other hotels. But, the location is superb, within minutes of all the convenient subways and JR lines; loads of shopping around the corner; with the fabulous restaurants and watering holes which make Ginza the top neighborhood in Tokyo. The staff is some of the best in Japan and they take great pride in working at the Imperial. When I return to the Imperial, I would opt to stay in the main building next time. The Tower is a trek from the closest hotel coffee shop, therefore I ordered room service for breakfast every morning. It was prompt and excellent. Also, foreigners can join the Imperial Hotel Club at no extra cost. I found the Club lounge to be a good place for meetings, and didn't mind the extra charge for drinks/snack.

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