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Imperial Hotel Tokyo

1-1, Uchisaiwai-Cho 1-Chome Chiyoda-Ku, Ginza, Tokyo, Japan 100-8558 (Show on map)

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Area: Ginza Number of Rooms: 931

Recent customer reviews

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Exceptional

9.1

based on
180 reviews

131 reviews in English

Value for Money
8.4
Location
9.5
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
8.4
All reviews (180)
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Li L. Couples Singapore, December 26, 2015
Still a gem after 125th Years

The friendly staff, the convenient
10
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Carola M. Couples United States of America, December 15, 2015
Christmas season in Tokyo

How friendly and extremely helpful the staff was. The location of the hotel was very convenient. Love the bathroom
9
We never had friendlier staff in any other hotel. Everything gets cleaned very well better than in any other country. The convenient location to everything was perfect.
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Lin P. Couples Taiwan, November 15, 2015
Good Location but Old Style

Location
6.3
Room are old style, not luxury, the cheap chair in the bathtub just kill the taste. Donot expect any windowview but office buildings surrounding it... In general good location and many restaurants inside the hotel and nearby.
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Wayne O. Couples Singapore, November 14, 2015
Excellent stay

Hospitality of staff, location of hotel and grandeur
10
The Imperial Hotel Tokyo was our last night in Japan after 14 days. We had stayed in various ryokans and 5* hotels, but the Imperial Hotel Tokyo leaves the biggest impression. The Imperial Hotel Tokyo noted that my wife and I were on our honeymoon and upgraded us to a suite. The suite itself was impressive. A large living room, a king-size bed, free movies, gold trimmings on bathroom fittings... it was a shame that we had only stayed one night. The hospitality of the hotel and staff was noticeable at every turn. The staff greeted us at corridors, lift lobbies and other public areas. There was an old world charm in this hotel. I would most definitely stay in this hotel again the next time I am in Tokyo.
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Jonathan C. Solo travelers United Kingdom, September 21, 2015
review

hotel decor, location, courtesy
7.7
good
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Eric S. Couples United Kingdom, September 20, 2015
Great hotel

Service,spaciousness and good dining.
9.3
Everything was excellent about this hotel. The staff were friendly and helpful. The rooms were a good size and nicely furnished. Our room overlooked buildings; it would have been better if it had overlooked the park. The food in the Brasserie was excellent.
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Wei-Ming H. Solo travelers Canada, August 22, 2015
Outstanding!

Service, service, service!
9.7
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Carl N. Solo travelers Thailand, August 7, 2015
good hotel

good location for shopping, subway near by, park across the road, and 15mins walk to skybus
9.7
very very good
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Andre T. Families with young children Indonesia, July 18, 2015
Great hotel

Location, service, cleanliness
9.3
Great hotel. Great staffs
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Peter S. Couples United States of America, June 15, 2015
Honeymoon Stay

location, service, classic style
9.7
Wonderful hotel located near the imperial palace. Great staff, very attentive. would definitely come back!!!
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