Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Imperial Hotel Tokyo

1-1, Uchisaiwai-Cho 1-Chome Chiyoda-Ku, Ginza, Tokyo, Japan 100-8558

Recent customer reviews

Filter by traveler type

 

Exceptional

9.1

based on 193 reviews

138 reviews in English

Value for Money
8.5
Location
9.5
Staff Performance
9.3
Cleanliness
9.5
Room Comfort/Standard
9.3
Food/Dining
8.4
All reviews (193)
Sort by:
Gavin L. Business travelers Singapore, May 19, 2016
Excellent location, great facilities, top-notch se
6.7
This is our 2nd stay at Imperial Hotel and the experience is just as great as the first. The hotel has 9 restaurants serving excellent food.. especially the Ten-ichi restaurant with the best tempura in town. Service standards are overwhelming, great bathroom, clean and comfortable room. Will stay here again for our future trips to Tokyo as well.
In H. Couples United States of America, April 23, 2016
Amazing imperial hotel
6.7
What a wonderful stay in tokyo!
Manop T. Couples Thailand, April 13, 2016
Excellent
6.7
Excellent
Manop T. Couples Thailand, April 9, 2016
EXCELLENT
6.7
EXCELLENT
Darolyn J. Couples United States of America, April 5, 2016
Wonderful service! Highly recommend
6.7
Leisure
Chongrux C. Families with young children Thailand, March 12, 2016
Happy with food

Happy with food and location
8
Overall good
Timothy U. Families with young children United Kingdom, February 9, 2016
One of the best stays in Tokyo

Service, location, fast check out
9.7
From the minute we areived until stepping back into a taxi to leave, the hotel staff couldnt do more to help up. Superb hotel, excellent facilities with very responsive and attentive staff. The location of the hotel was perfect for us, with a 1yr old it was easy to walk into Ginza find food or coffee in the area and wander around soaking up Tokyo. Two main metro stations also walking distance helped move around the city without needing taxis the whole time. The hotel service was exemplary, from the check in at reception to concierge to the room service delivery, everyone tried to make us feel at home and do all they could to help us relax on holiday. Would highly recommend this hotel, perhaps not the cheapest, but certainly amazing value for money and perfect for a city trip like this when you eventually want to escape thencity and chill in your hotel at the end of anlong day walking around.
Li L. Couples Singapore, December 26, 2015
Still a gem after 125th Years

The friendly staff, the convenient
10
Carola M. Couples United States of America, December 15, 2015
Christmas season in Tokyo

How friendly and extremely helpful the staff was. The location of the hotel was very convenient. Love the bathroom
9
We never had friendlier staff in any other hotel. Everything gets cleaned very well better than in any other country. The convenient location to everything was perfect.
Lin P. Couples Taiwan, November 15, 2015
Good Location but Old Style

Location
6.3
Room are old style, not luxury, the cheap chair in the bathtub just kill the taste. Donot expect any windowview but office buildings surrounding it... In general good location and many restaurants inside the hotel and nearby.
1 - 10 of 138 reviews Next page
Imperial Hotel Tokyo Tokyo - Main EntranceImperial Hotel Tokyo Tokyo - ExteriorImperial Hotel Tokyo Tokyo - Hotel ExteriorImperial Hotel Tokyo Tokyo - Main LobbyImperial Hotel Tokyo Tokyo - PoolImperial Hotel Tokyo Tokyo - PoolImperial Hotel Tokyo Tokyo - Park side viewImperial Hotel Tokyo Tokyo - Jogging around hotelImperial Hotel Tokyo Tokyo - Night View - Ginza sideImperial Hotel Tokyo Tokyo - BathroomImperial Hotel Tokyo Tokyo - AmenitiesImperial Hotel Tokyo Tokyo - In Room Tea SetImperial Hotel Tokyo Tokyo - Night StandImperial Hotel Tokyo Tokyo - Baby RoomImperial Hotel Tokyo Tokyo - Baby RoomImperial Hotel Tokyo Tokyo - Amenities for KidImperial Hotel Tokyo Tokyo - Hotel shopImperial Hotel Tokyo Tokyo - Room ServiceImperial Hotel Tokyo Tokyo - Buffet restaurantImperial Hotel Tokyo Tokyo - Lunch and Dinner (Cold dishes)Imperial Hotel Tokyo Tokyo - Buffet BreakfastImperial Hotel Tokyo Tokyo - Salmon BriocheImperial Hotel Tokyo Tokyo - American BreakfastImperial Hotel Tokyo Tokyo - American BreakfastImperial Hotel Tokyo Tokyo - Main Dining Les SaisonsImperial Hotel Tokyo Tokyo - Les SaisonsImperial Hotel Tokyo Tokyo - Les SaisonsImperial Hotel Tokyo Tokyo - Les SaisonsImperial Hotel Tokyo Tokyo - Healthy Breakfast at Main Dining Les SaisonsImperial Hotel Tokyo Tokyo - Les SaisonsImperial Hotel Tokyo Tokyo - Marilyn Monroe BreakfastImperial Hotel Tokyo Tokyo - The Imperial Lounge AquaImperial Hotel Tokyo Tokyo - La BrasserieImperial Hotel Tokyo Tokyo - La BrasserieImperial Hotel Tokyo Tokyo - Roast BeefImperial Hotel Tokyo Tokyo - Old Imperial BarImperial Hotel Tokyo Tokyo - Old Imperial Bar Frank Lloyd Wright DesignImperial Hotel Tokyo Tokyo - Food and BeveragesImperial Hotel Tokyo Tokyo - SushiImperial Hotel Tokyo Tokyo - San ApplauseImperial Hotel Tokyo Tokyo - Teppan Yaki KamonImperial Hotel Tokyo Tokyo - IsechoImperial Hotel Tokyo Tokyo - Lobby LoungeImperial Hotel Tokyo Tokyo - The Rendez-Vous LoungeImperial Hotel Tokyo Tokyo - The Rendez-Vous BarImperial Hotel Tokyo Tokyo - TenichiImperial Hotel Tokyo Tokyo - Tea Ceremony Room (Toko-An)Imperial Hotel Tokyo Tokyo - Tokyo KitchoImperial Hotel Tokyo Tokyo - Chinese restaurant PekingImperial Hotel Tokyo Tokyo - Main Lobby with Christmas tree Imperial Hotel Tokyo Tokyo - Main Lobby FlowerImperial Hotel Tokyo Tokyo - EntranceImperial Hotel Tokyo Tokyo - InteriorImperial Hotel Tokyo Tokyo - Security door on each floor(main building)Imperial Hotel Tokyo Tokyo - Fitness roomImperial Hotel Tokyo Tokyo - Flower in the elevatorImperial Hotel Tokyo Tokyo - Main entranceImperial Hotel Tokyo Tokyo - Guest RoomImperial Hotel Tokyo Tokyo - Guest RoomImperial Hotel Tokyo Tokyo - Bathroom


Agoda is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B01