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About Imperial Hotel

Description

Guests looking for a conveniently located hotel in Kuching should look no further than Imperial Hotel. Situated only six kilometers from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Kuching hotel. Top features of the hotel include facilities for disabled guests, luggage storage, shops, 24-hour room service, and Wi-Fi in public areas.

In addition, all guestrooms feature a variety of comforts. All the guestrooms provide Wi-Fi access, and a mini-bar to please even the most discerning guest. The hotel offers fantastic facilities including a sauna, fitness center, and an outdoor pool. Superb facilities and an excellent location make Imperial Hotel the perfect base from which to enjoy your stay in Kuching.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • steamroom

Swimming & soaking

  • swimming pool
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • halal restaurant

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 6 km
Distance to Airport: 2 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 20
Number of Restaurants: 1
Number of Rooms : 339
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 8
Year Hotel Built: 2014
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Recent traveler reviews

Filter by traveler type
All reviews (1285)

Business travelers (450)

Couples (277)

Solo travelers (127)

Families with young children (272)

Families with older children (95)

Groups (64)

Excellent
8.3
Hotel Condition/Cleanliness
8.7
Facilities
8.3
Location
8.0
Room Comfort/Standard
8.6
Staff Performance
8.1
Value for Money
8.4
Food/Dining
7.7

9.2 LI L.
Malaysia
May 22, 2016
Good
Nice stay

7.6 Michael H.
Malaysia
May 21, 2016
Good
First experience in this hotel and find it is good generally.

7.6 Zhi H.
Malaysia
May 22, 2016
Convenient, Clean
Beside the hotel is a shopping mall, the room is big and conformtable.

7.2 SOON Y.
Malaysia
May 15, 2016
. .
...

6.8 Shirley T.
Malaysia
May 14, 2016
Staff attitude
Staff attitude are badly when i having breakfast at restaurant. I think the staff think im from china because that day have event and got many customer from china. The staff think im no understand malay so her attitude have problem. A 4 star hotel, no matter your customers are malaysian or from china, they always rights. That morning, i having breakfast at restaurant with my friends then i ask them clean the plate on table, then three staffs talking I had make complain at lobby, and i hope your hotel can give me feedback as promise.

8.4 Wei W.
Malaysia
May 13, 2016
Very satisfactory stay, will return again.
Service and hospitality met all my expectations. Was assigned to a room which reeked of smoke upon checkin, but was quickly re-assigned. They wanted to charge 50p per printing page at the business center though, which was kind of stingy being a 4 star hotel.

9.6 Hui L.
Malaysia
May 17, 2016
Clean, New hotel and transportation provided from
We enjoyed our stay at Imperial hotel

10 ZECHARIAH H.
Malaysia
May 16, 2016
Quality services
Friendly staff

7.6 Mohd D.
Malaysia
May 09, 2016
.
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7.2 ANNI M.
Malaysia
May 11, 2016
Need to improve on common facilities
Common facilities such as pool, executive lounge (19 flr) and parking access to include valet services.


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