arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (7729)

Business travelers (1464)

Couples (1826)

Solo travelers (1215)

Families with young children (1118)

Families with older children (917)

Groups (1189)

Very good
7.0
based on 7729 reviews
Hotel Condition/Cleanliness
6.6
Facilities
6.3
Location
8.9
Room Comfort/Standard
6.8
Staff Performance
6.6
Value for Money
6.8
Food/Dining
6.1

8 Lalaine A.
Philippines
April 15, 2013
Fantastic Hotel
Staff are accommodating, comfortable ad elegant

7 Chanintorn S.
Thailand
April 13, 2013
The hotel room is very small
Good location, short walk to Harbor city shopping mall, local restaurant and MRT.

8 Edwin D.
Philippines
April 11, 2013
it was great.
Clean, good location and very accomodaitng and friendly staff.
it was wonderful and I will surely recommend it to my friends.

7.7 Synn N.
Thailand
April 18, 2013
Great location
Location, value for money, next to mtr

6 SMA M.
India
October 10, 2015
Close to shopping area
Shopping
We stay with family here Coz we found this hotel is nearby shopping mall , metro , Airport bus stand .

7.3 Cheong F.
Malaysia
April 17, 2013
Friendly staff & centrally located, no free wifi
friendly staff & centrally located
ALL IN ALL I am satisfied to stay at the Imperial Hotel other than no free wifi was given

8 james B.
Australia
April 10, 2013
pleasant but not quite comfortable
the staff really tried ,breakfast was ok but not hot or varied,,internet was good
the room i booked was not available so got two singles instead of double,,not good will double check next time lesson learnt breakfast is important ,not being hot is not healthy,,doubt i would stay again

8 Daniel Z.
Australia
April 10, 2013
Great centrally located hotel perfect for my needs
Comfort, location, price

7.7 Monette C.
Philippines
April 11, 2013
Convenient, Clean and Practical
Clean, good location , simple
I had an overall pleasant stay. I got what I paid for. If you are looking for a hotel just to sleep and convenience and cleanliness is your priority, then this is the hotel for you.

6 Tanveer E.
Tanzania
April 14, 2013
best of one of the best in the city with good cust
best of one of the best in the city with good cust
best of one of the best in the city with good cust