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Imperial Hotel

32-34 Nathan Road, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 225

Recent customer reviews

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Good

7.0

based on
6795 reviews

Value for Money
6.8
Location
8.9
Staff Performance
6.6
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
6.8
Food/Dining
6.2
All reviews (6795)
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Aisee G. Families with older children United States of America, June 29, 2012
Great location but...

Not much...
2
Oh, where do I begin. Imperial Hotel was in a great location, Tsim Sha Tsui, the very heart of HK, where the most elegant part of HK lies and convenience to the MRT was greatly appreciated; however, the hotel seems like it was a bit out of place. Service was horrible. There were instances where the customer service workers turn around after speaking to us, and laughed at us. The room and the bathroom were extremely small and uncomfortable. The matress of the bed was rock hard, atmosphere within the hotel had a tainted smell, and mold was growing on the ceilings of the hallways. On top of all that, there were no free wifi and no free calls.
Travel tip: My suggestion is to spend a little more and stay somewhere that values you as a customer.
Kanisara K. Groups Thailand, June 29, 2012
Good Hotel

Located at Shopping Centre.
7.7
It's good hotel, good service and especially location which it's located on the shopping centre with the price is acceptable.
Juliana D. Families with young children Indonesia, June 28, 2012
Great location but small rooms

Near to shoppings
7.7
This is my 3rd stay at Imperial Hotel. Though the room is very small, but their location is awesome. Just next door to all shoppings, MTR and restaurants .
Danupol A. Groups Thailand, June 28, 2012
great location. near mtr.

near mtr and good location.
7.7
The room is good, clean, and the staff are helpful. the only con is small space.
Louise O. Couples New Zealand, June 28, 2012
Great for shoppers

Very central -close to transport and shops. Value for money
7.3
Functional, clean and comfortable. Alot of street noise but as it is at the lower en o Nathan St that is to be expected. Handy for dropping excess bags off without losing valuable shopping time.
Shopping Tip: Try the night market Temple sreet for some good bargains
Jeffrey W. Families with older children Malaysia, June 28, 2012
Great location with friendly staff

Very clean room
4.3
This hotel is very clean and staff are very friendly, Location are are very good just a few minute to MTR station and to airport just take about 25 minutes, hotel are rounding by the shopping centre and very close to hong kong culture centre and many others place just by the walking distance.
Shopping Tip: Location of this hotel are very good for those who want to shopping in hong kong.
Leo E. Families with young children Indonesia, June 27, 2012
Great Location, very convenient to travel around

close to mrt station and a walking distance to harbor front
8.7
room is small but manageable. just need to close up out luggage when we goes out in the morning. so that housekeeping can clean up the room. quiet though it's by the road side. clean hotel with very helpful staff. But no wifi.
Sightseeing/Attractions Tip: Just have an Octopus card to go anywhere either by train or city bus.
Man C. Couples China, June 27, 2012
lovely convi hotel

it's in the city and close to everything
7.3
The hotel is right in the city and not difficult to find. Due to its location, it made my life a lot easier. I could rach the supermarket and mall without difficulties. It was within minutes of walking distance. The room is alright quite clean and tidy. nice tv and bed. Not a bad place at all to stay over.
Hong Y. Business travelers Malaysia, June 27, 2012
Very old hotel

location, nothing else
4.7
The room is in old type of renovation, lift very slow, consider not a nice stay at the same price. The internet is chargeable.
Hong Y. Business travelers Malaysia, June 27, 2012
Superior Room very squeezy

Location
4.7
The scene outside is the backyard of other residential flat. Old renovation especially the toilet. Electrical wire exposed. The lighting design is also bad - some people may left one light on during sleeping in a new place like hotel room, but all their light are too bright that even you keep one light on is too bright and can't really sleep

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Customer Reviews - Imperial Hotel, Hong Kong

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