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Imperial Hotel

32-34 Nathan Road, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 225

Recent customer reviews

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Good

7.0

based on
6317 reviews

Value for Money
6.8
Location
8.9
Staff Performance
6.6
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
6.9
Food/Dining
6.2
All reviews (6317)
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Jose C. Solo travelers Brazil, July 20, 2013
Good location, tiny room

location, location, location
5.3
Okay, very tiny room but great location. Very small room with low ceiling.
Mr P. Families with older children Thailand, July 19, 2013
Fantastic.

Great Location, Medium Size Hotel, not so crowded with people, resonable and affordable price.
9.3
It was very good to be back to stay at this hotel for the sixth times. I enjoy staying at this hotel very much. It is very easy for me and my group to move around Hong Kong from this hotel. Access to all kinds of public transportation is very easy. Not to mention about access from and to Hong Kong International Airport via Express Train, and City Terminal. The hotel is best for both individual travellers and organized group tours.
Imtiyaz S. Business travelers United States of America, July 19, 2013
Crappy hotel

nothing great
3.7
One of the worst hotels in Hong Kong. Most budget hotels in HKG are small like pigeon holes. But this is worst. Very dirty old rooms. Worse than a 2 star motel. Staff not friendly or kind. Hotel has expensive EXTRA charge for internet where other hotels in Hong Kong offer free wifi. Also no breakfast or any kind of room service. This is a 1 star hotel. So would not recommend except my enemy
Ishmalyn B. Couples Philippines, July 18, 2013
centrally located but rooms are old and musty

good location
5
the only advantage of this hotel is that it is centrally located but the rooms are old and musty.
Szu-Pei L. Business travelers Taiwan, July 18, 2013
Very convenient for dining and shopping.

clean, good location and easy access
6.7
clean, good location and easy access to transportation. Also close to Victoria's Harbor and other shopping area.
Han J. Solo travelers Singapore, July 18, 2013
Centrally located hotel

Centrally located hotel
3.3
Centrally located hotel, but hotel not so comfortable, not that clean.
Tina M. Solo travelers Australia, July 18, 2013
Expensive Wifi if you Want to Stay here

Location Location Location
5
The best thing about this hotel was undoubtedly, the convenience of the location. It is in the heart of the hectic shopping area around Nathan Road. Unfortunately, the room on the 17th floor was very smelly and bathroom facilities were very ordinary with the bath blocking when I showered. The wifi was not free, in fact, for three hours continuous use, the cost was $50HK. One staff member on reception was more helpful than others who displayed arrogant and unwelcoming behaviour. The management could do with giving their staff greater hospitality training. Breakfast was not included, however I paid the fee and selected cold scrambled eggs with lukewarm coffee. Not impressed!
Claro A. Families with older children Philippines, July 17, 2013
Disappointed with front desk staff.

Centrally located to shopping and sightseeing spots
5.3
Disappointed with front desk staff. They were rude and discriminating. They deliberately avoid to speak in english to put-off customers. Big turn-off as there is no free wi-fi. It will cost you an arm and a leg to plug-in the hotel. Its my 2nd time over a year and still no improvement.
Christopher B. Business travelers Canada, July 16, 2013
Booked for an employee - no complaints received

Central location, affordable, easy check in
6
I booked this room for an employee. He stayed there for one night and had no complaintes. We would place other employees there for short term stay.
Claro A. Families with older children Philippines, July 16, 2013
GREAT LOCATION

LOCATION LOCATION LOCATION
5.3
TOO LONG TO CHECK-IN, FRONT DESK GUY SUCKS - IMPOLITE. ROOM SIZE DE LUXE ROOM AND PREMIER ROOMS IS NOT DIFFERENT BUT THE PRICE OF LATTER IS MUCH HIGHER. NO FREE INTERNET, SHOULD BE A STANDARD TO ALL ROOMS.

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Customer Reviews - Imperial Hotel, Hong Kong

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