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Imperial Hotel

32-34 Nathan Road, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 225

Recent customer reviews

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Pleasant

6.9

based on
963 reviews

Value for Money
6.7
Location
8.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.6
Food/Dining
6.1
Solo travelers (963)
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Paul S. Solo travelers United States of America, August 5, 2014
Just ok

Location only
4.7
Just ok , Location good ,room smelly not cleaned very well , staff ok , not much else to say
Mien C. Solo travelers Singapore, July 25, 2014
Mostly Great, but one thing spoils it...

Location, Transport, Neighborhood
8
Good: 1) Hotel Location - MTR station is just 5 minutes away. Also Easy to travel to and fro. From Kowloon Airport MTR station, can take hotel shuttle K4 to reach it. 2) Fresh food supplies - It is in the immediate vicinity of a small shopping mall with a supermarket. Can get fresh fruits. 3) Good surrounding shops - restaurant and HK tea restaurants are within 10 minutes walk from the hotel. 4) Room is clean, and comes with a small fridge & safe (not sure if the cheaper rooms have it though) Bad: 1) Wifi - Wifi needs to be purchased at HKD$30 per 3hrs block per device. ie, You start using on your iphone for an hour. You leave the hotel for a meal for an hour. When you come back, you are only left with an hour of usage. While using, you cannot share the broadband connection with another iphone nor laptop. 2) There is free wifi in the hotel lobby, and during peak hours, whole bunch of people are fighting for it at the lobby. Can be frustrating. 3) The rumblings of the air-con in the room can be a little loud for light sleepers.
Kam M. Solo travelers Hong Kong, July 25, 2014
A so and so hotel

location, location, location
6.3
The location is very convenient. But the bed sheets and pillow seems not very clean.
Kenneth H. Solo travelers Mali, July 11, 2014
the room is smelly

No
5.3
Leung N. Solo travelers Hong Kong, July 1, 2014
Good location and close to restaurants and shoppin

Nice location, inexpensive and close to shopping centers
7.3
The stay is good and expected. Staf are friendly and helpful. The hotel is centrally located, with easy access to MTR, public buses, shopping centers and restaurants. The only drawback is that room facilities appear a bit old but overall the stay is good value for money.
Chenie H. Solo travelers Hong Kong, June 29, 2014
great location

good locationold furnishingnice service
7.3
Katherine C. Solo travelers United States of America, June 26, 2014
Great location

Location, value and friendly staff
8
Pretty good experience!
Teik K. Solo travelers Malaysia, June 17, 2014
Great location but felt not so safe at night

1) Excellent location with easy access to airport, 2) Accessibility to shopping, dining and sightseeing 3) Great value for money accommodation
7.7
Nice and comfy bed but room a bit aged. The location is full of some dodgy night activities so family holiday makers beware.
Jocelyn P. Solo travelers Singapore, June 13, 2014
Great location by day, seedy by night.

1) close to shopping areas 2) good price 3) able to accomodate triple sharing
6.7
Room was clean, housekeeping efficient. Front desk lacks knowledge. Alot of illicit activities , call girls!!!!
Charlotte G. Solo travelers Singapore, May 29, 2014
Comfortable. No complaints

Location, Accesibility
8
We got a good deal from Agoda for a deluxe room with daily buffet breakfast and 12hr wifi access per day for $395 for 3 days. I emailed the manager beforehand to ask for one of the newly renovated rooms with wooden flooring (after reading reviews abt carpet smells) and also for an early check in because we were reaching hong kong about 7am. The manager replied all emails within 24hrs. We took the airport express train and shuttle bus to the hotel and reached by 8am. (Airport Express Travel Pass gives you unlimited train and bus rides for 3 days- worth it). The front desk supervisor was friendly and was able to check us in quite quickly when we arrived. Also needed to pay $500HKD as a deposit. The room and bathroom were a decent size. Had flat screen TV with some cable channels, kettle, fridge, safe, bedroom slippers etc. Bathroom always had immediate hot water for a shower. Temperature/air con controls worked well. Housekeeping was pretty efficient. Tour desk was friendly and helpful to our many questions. Everyone could speak English. Breakfast was very very basic. Restaurant was small. Irish bar that was part of the hotel was good and gave a free welcome drink when you present your room key. Location was next to Tsim Sha Tsui Station and the hotel was easily accessible from about 5 exits of the station. Hotel was located about 5 mins walking distance of the laser light show at the harbour. Many touts outside the hotel trying to sell handbags etc. Hotel is in the middle of shopping district. Felt fairly safe because always crowded even late at night. All signs/tourist destinations were in English. Most customer service people were helpful. Checked out at 3am on the last day. There were buses to the airport every 20mins overnight across the road from the hotel. Overall had a good stay with no issues with the hotel.

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Customer Reviews - Imperial Hotel, Hong Kong

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