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Imperial Hotel

32-34 Nathan Road, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 225

Recent customer reviews

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Good

7.1

based on
1012 reviews

Value for Money
6.9
Location
9.2
Staff Performance
6.8
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.9
Food/Dining
6.0
Families with young children (1012)
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Romina D. Families with young children Philippines, May 16, 2015
HK 2015 Summer fun

location, good service, good facilities
9
Overall, its a very comfortable stay. I highly recommend this place.
Maristela C. Families with young children Philippines, May 14, 2015
convient stay

location wise for malls, mtr, street shops and museum
6
since we are out of the hotel during day time, the location wise is safe and convenient.
Sara A. Families with young children Philippines, May 13, 2015
satisfied customer

easy acess to all means of transpo, budget friendly, location is accessible to all parts of hk
8.3
as first timer, it was a great experience. my family was satisfied with what we had- a comfortable room where we rested after long tiring day. all our needs were pleased. you have variety of selections.. in terms of transpo, resto and malls along the area. cery accessible. i'm recommending this hotel and definitely book here again.
Chiew C. Families with young children Singapore, May 3, 2015
I will be back.

location . cleanliness. value for money.
8.3
Good
Wenjie S. Families with young children Philippines, May 2, 2015
fire alarm kept ringing

good location, fast service in the reception area
6
their fire alarm kept on ringing during the 2 days that we stayed there. it even rang at 3 am and we had to take our baby out of the room because we didnt know if it is a real fire or not. i dont know what the problem is. we tried to call the front desk but no one answered. the good location is its only advantage, but overall i am not satisfied with it. there are mosquitoes in the room and the room smells unpleasant.
Angela S. Families with young children Philippines, April 28, 2015
nothing good about this hotel, except the location

location.
4.3
we were really disappointed the very moment we arrived at this hotel. the staff lack customer service orientation - no smiles, warm greetings nor any act of kindness. the room smells bad, the bed too hard and the carpet seems so old and itchy (i had scabies because of the bed & carpet bugs). though the location was good - only 100 meters from tst mtr, but still not worth the price we paid for. we will never stay in this hotel ever again.
Low R. Families with young children Malaysia, April 23, 2015
Good location, but free wifi in lobby only

walking distance to avenue of star and many shopping center.
8.3
Joany C. Families with young children Philippines, April 21, 2015
very good location

location, location, location
7.7
mold smelling room...
Ratchaval K. Families with young children Thailand, April 14, 2015
Nice location

Location
6.7
Location
Kotchakorn P. Families with young children Thailand, April 14, 2015
Good location

Location, friendly staff,
6.3

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Customer Reviews - Imperial Hotel, Hong Kong

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