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Imperial Hotel

Jalan Datuk Tawi Sli, Kuching City Center, Kuching, Malaysia 93250 (Show on map)

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Area: Kuching City Center Number of Rooms: 325
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 733 reviews

Value for Money
8.4
Location
8.1
Staff Performance
8.1
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.7
All reviews (733)
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Sie Z. Families with young children Malaysia, July 3, 2015
impressive

friendly staff, cleanliness, good location
8.7
Very nice
Ding F. Couples Malaysia, June 28, 2015
Tv channels need to be improve.

Staff performance, wifi and location
8.7
Overall satisfying. Only the tv channel need further improvement (prefer more channel provided). The resolution for the channel is bad (using antenna).
Victor N. Couples Singapore, June 23, 2015
Great Hotel

Room, bed, toilet are big and spacous
9
Superior Hotel that's I have chosen no doubt location is a some minus point. Receptionist is polite and smiling while serving us. Hope you can consider to addin 1 more timing shuttle bus to city as there are only 2 timing now I have found 2 used soaps placing on top of shower glass by former guests If Hotel has a cafe will be best to guest too.
Norehan I. Business travelers Malaysia, June 23, 2015
A home in kuching

Clean room, friendly staff and good location
8
A comfortable stay indeed
Hui H. Families with young children Malaysia, June 22, 2015
Comfortable Stay

Comfortable, Relax, Enjoy
8.3
The hotel service is very good, there are newspaper provided every morning, and we requested for Chinese newspaper and they fulfilled our request. The food is nice but hope there are more choices as everyday are about the same dishes for selection. Overall we are very satisfied with the experience of stay in this hotel, worth it!
Sam K. Couples Singapore, June 22, 2015
New 1 yr old hotel

New, staff etiquette, cleanliness
8.3
It is connected to the Boulevard mall, so it is very convenient. The mall houses international brands like Daiso, KFC, Kenny Rogers etc It is nearer to the airport than to the city. But they have a shuttle bus service that brings you to town at 10am in the morning, drops you at Plaza Merdeka (which is another international mall housing Cotton On, Parkson, H&M, MacDonalds etc) and picks you up at the same spot at 4pm. From there, you can walk to the indian street and China street for cafes, local food, temples and the Kuching River. Staff speaks good english and are very friendly in helping us with getting around the place.
Sally T. Families with older children Malaysia, June 21, 2015
Clean and affordable hotel

Staffs were very friendly, location was good, near boulevard shopping mall
8
Mathew T. Families with young children India, June 21, 2015
excellent hotel

friendly, located ideally, very clean
10
Very Good
Roanna Y. Groups Singapore, June 21, 2015
Great hotel !

The bed is super single bed. able to sleep 2 pax on each bed actually.locate Above/beside Shopping mall !
9.3
Great time in the hotel and mall But need to improve check in service. There were two new staff who just couldn't help with checking in and hanging ard
Yii S. Business travelers Malaysia, June 20, 2015
Good loction

Location, good service and staff friendly
8
Good

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Customer Reviews - Imperial Hotel, Kuching

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