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Imperial International Hotel

D-G-28 Block D Warisan Square,Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia 88000 (Show on map)

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Features of Imperial International Hotel

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Hotel Description
This centrally located design hotel, situated in the heart of Kota Kinabalu, is modern and boutique in nature. Guests will enjoy unfettered access to a myriad of amazing sites, such as natural recreation areas, historic locations, and multicultural attractions. The hotel is also only 15-mintues from the airport adding to the convenience factor, and making it perfect for international travelers. The Mercure Waterfont Hotel in Kota Kinabalu is the ideal seaside location for travelers whp want trendy furnishings, and a great location close to natural attractions.
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All reviews (683)

Business travelers (78)

Couples (292)

Solo travelers (103)

Families with young children (64)

Families with older children (54)

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All reviews (683)
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PETER L. Families with young children
Hong Kong, February 01, 2012
Great location but room is not very clean

Excellent location at reasonable price
the hotel is located at heart of kk city. very close to major shopping malls. centre point is right in front of it. a lot of resturants near waterfront. however, it is a bit noise at night as you can hear music from nearby bars. the room is pretty big with modern design, but the maintainence is poor. the room we stayed is not very clean. it seems that no one do the vacuum clean. don't stay at hotel for breakfast, the food is terrible.
Mohammad S. Couples
Brunei Darussalam, January 26, 2012
Lovely Hotel

Great Location
A nice hotel where the it's very near to most shopping centres. The best thing was it's very near to nightclubs and the free shuttle bus to One Borneo from Warisan Square. I'd recommend this place anytime.
TING Y. Families with older children
Hong Kong, February 05, 2012
the position is good but the hotel is not tide
the hotel is next to the supermarket and can walk for seafood restaurant. however, the hotel is not tidy and a bit old. there is always no towel, and the bathroom is dirty. it is next to the sea and can walk to the night market.
Ng S. Couples
Malaysia, March 19, 2012
Great Location
the hotel is located at warisan square which is in the heart of the city. walking distance to shopping malls, handicrat merket, fresh market and not too far (approx 15min) to the airport. room size is average.....
Benjamin Y. Couples
Malaysia, January 11, 2012
good price/location but abit old

great situation if you wanna get food and go drinking (bed club and alot of bars just next door)
First time staying in this hotel, but i have stayed at the imperial boutique hotel before (which is nearby. Stepping in, the place looks clean and modern, with nice comfy seats at the lobby. Checking in wasn't a problem, and was efficient/fast. When we got into the room (10th floor), on the outside, it looked clean and tidied up, but quickly noticed that there was no towels and amenities in the toilet, with a half used bar of soap in the shower. Wasn't a problem, we manage to call room service to sort all that stuff out. Another fault (minor one) was that the safe kept having problems. Had it reset 3-4 times but still it won't open up. We decide not to use the safe in the end. Other than these minor faults, the room was clean, near all eating places (seafood opposite the hotel, and a whole lots of smaller stalls, the market and such), shopping is great nearby, and all the drinking clubs (Bed club), and bars also opposite the hotel. I would stay again and recommend this place.
Toh H. Business travelers
Malaysia, January 11, 2012
Great Location with fast internet service

Poor Breakfast
The front desk staff is very good. And, the houskeeping staff is honor. I left my Ipad charge in the room, housekeeping staff kept it for me. Thank you very much.
Lee L. Couples
Malaysia, January 06, 2012
Great location

Centralised, friendly staff
The hotel is very centralized and the rooms are cozy with sea view. Staff are also very helpful. We were appointed to the non-smoking floor initially but we requested to be changed to the smoking floor (8th flr) and the concierge staff obtained the new room's key and helped move our luggage without any hassles. However, toilets are still abit dirty as housekeeping do not wash the toilet floor during the making up of the room. So throughout the 3nights stay we have to put up to the dirty toilet flooring.
bakri O. Families with young children
Brunei Darussalam, January 11, 2012
good location

good recommended
hi..i love to stay at this hotel,hotel at warisan square shopping complex , easy to shopping & restaurant, the staff very helpful & friendly,my family enjoy to stay this hotel, me n my family will stay they in the future :)
chong K. Couples
Malaysia, February 02, 2012
Great Location But ......

Location is good, near to major shopping malls
After a hectic long day of 8 hrs on the road, we finally arrived at the hotel. The receptionist who attended to us did not greet us and was not courteous nor friendly. As we checked into the room allocated to us, we’re astonished as this was not what we’ve expected as most of the time we’re in BKI, we usually put up in this hotel. It used to be clean, cosy and comfortable. To our disappointment , this was not the case.The safe deposit box doesn’t work and the floor carpet was in stained. Anyway, as we did not want to spoil the evening, we decided to bear with it for the night. The only plus point was the kitchen staff who was very accommodating and prepared packet breakfast for us to takeaway at 5.30am to catch our flight for the onwards destination. Location of the hotel is good, surrounded by shopping complex,convenient stores and easy to get around.. Seriously the hotel rooms need refurbishment and a facelift of the hotel will helpto upkeep the image and standard of this hotel.
Lim J. Couples
Brunei Darussalam, January 23, 2012
Great location but lack maintenance

Imperial used to be my preferred stay during my visit to kk. This trip I was rather disappointed at the condition of the hotel. There was almost no maintenance or cleaning to the rooms. A lot of the fixtures and fitting of the rooms are in terrible condition. The toilet bowl leaks and needs to be flushed twice for it to work properly. I would advise anyone who consider staying there to stay else where. Very disappointing service.

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