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Imperial Palace Suites Quezon City Hotel

Timog Avenue Corner Tomas Morato Street, Quezon City, Manila, Philippines (Show on map)

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Formerly : Imperial Palace Hotel
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Area: Quezon City Number of Rooms: 204
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
528 reviews

Value for Money
6.7
Location
8.1
Staff Performance
6.7
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
7.3
Food/Dining
5.6
All reviews (528)
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Steven G. Couples Australia, January 18, 2015
3 star that thinks it a 5 star

Location
5.3
The first room had a blocked toilet. It then took 24 hours to get a room with a working toilet only to to find the TV didn't work. There are no drinks in the roof top bar, if you order a coke they send someone down to buy it for 25 p at 7/11 then charge you 120p for it. The management needs a lesson in customer service! It could be a good hotel if the management knew how to run it.
Serey V. Business travelers Cambodia, January 17, 2015
Neglected hotel

Location, location, location!
5.7
The breakfast was very bad: cold food, no much choice and NO TEA!!! This hotel is understaffed: most staff are trainees. Overall this hotel has been neglected since some time. Services have only degraded with the time: wifi is very erratic and slow, only one lift (out of 2) is working... I would not recommend it to anyone and certainly I will not go back there again.
Andres L. Solo travelers United States of America, January 13, 2015
A Big Disappointment

Location, Location, Locatiom
4.7
Prior to my last hotel stay last week, I stayed here several years ago.when it was still managed by. Now I heard that this is now managed by the daughter of the owner. I stayed here for three days on the last week of December and on January 4-7, 2015 (Agoda). This Review is for my second stay. The hotel's location is the biggest plus factor. There are so many restaurants around the hotel. Nightlife is very alive in the neighborhood. Like during my previous stay, several bulbs were busted. I was told that there was no supply of extra bulbs that is why they could not place new bulbs. Breakfast was terrible. Not much of a variety. Food presentation was awful. The hotel room I booked was supposed to have coffee maker. There was no coffee/creamer supply, no complementary water, the water heater was for coffee was not working well. The swimming pool in the penthouse was not maintained. I will definitely not book this hotel again.
Arlene C. Couples Singapore, January 12, 2015
Spacious and comfortable bed

Location very accessible to restaurant, banks and coffee shop houses..
9
Quite place to relax, very good location and spacious room. We enjoyed our stay and will come back again.
Anne T. Families with young children Philippines, January 10, 2015
okay for an overnight stay

location
5
hotel was okay but quite old in terms of facilities, swimming pool is dirty and sometimes there is small insects crawling in the floor..
Mary K. Groups Philippines, January 10, 2015
Nice location; value for money

Location, promo price, parking space
4.3
The hotel is at the heart of Timog in Quezon City, so it was easy to find and move from one restaurant or bar to another. There's free parking, so you can just walk or take a cab to different places, since finding parking space in the area is quite difficult. You get value for money, especially if you chance upon a promo, and if you'll stay at the hotel just to sleep and not to hang out. It's not the newest or the cleanest hotel -- there were stains on the sheets and a small, dead cockroach in the bathroom.
Glena G. Families with young children Philippines, January 3, 2015
Below standard
3.3
Horrible. The pool looks like pond. The staff cannot give concise ans to our queries. The room smells like cigar. Will dfntly not going back to this hotel.
Angelie B. Couples Philippines, January 3, 2015
Location, location, location

Location, service, convenience
9
It was awesome as usual.
Paul M. Solo travelers Canada, December 28, 2014
Pool green and sludge filled, dirty room, bad
3.7
Terrible I would not recommend this hotel to anyone, had to ask for wash clothes repeatedly, pool green and sludge filled, wi-fi terrible and logged out after 30 minutes, required new user/passwords daily, baltroom filthy, room filthy, bathroom broken fixtures. Old run down hotel and more like 1 star, definitely not 3.5. Travelers beware. Try the luxent across the street, much better!
Felicitas F. Families with older children Philippines, December 26, 2014
The swimming pool is not clean

the Location is near to restaurant
4.3
The place is accessible to taxi and restaurant. The swimming pool is not clean

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Customer Reviews - Imperial Palace Suites Quezon City Hotel, Manila

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