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2015
Excellent 8.1
Based on 790 reviews

Recent customer comments

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Excellent



based on 790 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for Money 7.3
  • Food/Dining 8.0

6.7 angel J.
Philippines
November 05, 2015
Great
Show, room, area
Great

4 Barry W.
Australia
November 03, 2015
Good for children
staff, waterpark, food
I booking for my business partner. They have a children. They are very enjoy and Really nice stay and I would definetly repeat.

9 Isabel S.
Spain
November 02, 2015
Excellent hotel for children
The staff is amazing. They couldnt treat us better
We travelled with two kids 4 and 6. The eater activities and amenitites entertanied them all day long. The hotel is nice, well maintanied and the staff is outstanding. A curious note. The owner is Korean so expect tons of Korean people there. Really nice stay and I would definetly repeat.

10 Jingle C.
Philippines
October 29, 2015
One of the best resorts in the city
Waterpark, Food, & Rooms
We had a very enjoyable stay!

9 Stephanie U.
Philippines
October 28, 2015
Not all that
Staff, Amenities,
We were looking for a budget friendly vacation but I hear about this hotel with the nice waterpark I thought it would be worth the amount, somehow I didnt feel like it was all that, like we didnt get our money's worth, though We did enjoy the slides, but for a water park, the features i can name are only the slides, the short water current "river" pool ride on a floatie, a wave pool, a big pool for general use. I do admire the park for having plenty of activities lined up throughout the day for the guests to enjoy, and how all the employees follow through a system and observe strict guidelines so everything remains in order and for the good of everyone's safety

10 JONGYEOL C.
South Korea
October 22, 2015
Very good
clean

9.3 Marcus I.
Australia
October 22, 2015
Good
My child enjoyed the water park

7.3 Kim S.
Australia
October 20, 2015
Mactan stay
Location,facilities, food
Very happy stay,we were lucky to get a special promotion price otherwise it is quite expensive. Long distance from Cebu, so not the place if you want to go on shopping trips but if you want to relax in luxury this is great !

6.7 ELIZA L.
Philippines
October 16, 2015
Disappointed
Everything is wanting and short. The redeeming factor is the staff and their service in the breakfast area. Lots of food choices. Nothing exceptional.
Very disappointing. The room where we were was hot and nothing could be done to make the room any cooler. I had a surprise BD for my sister and the surprise was a bust. They hustled my sister for her ID to prove that it's her BD. Instead of showing them to their surprise king bed BD room where the cake was supposed to be waiting for them. She and her husband were shown the wrong room and was told that she will be given the cake the following day. (This booking was one of my BD surprises for my sister). My business partner and I ended up in the room for my sister and her husband. Getting to swim at the beach was another hassle. We were constantly approached and asked by security as to what room were we booked at and for how long were we staying. To get to swim you have to present another card, the room card is not sufficient and have to fill up forms to get towels. Our Korean counterparts were not given the same treatment. The staff filled their forms and they just motion the number of towels they need and freely given what's needed. It is a shame to feel discriminated against in your native country. We came from the states for business and vacation. It was a disaster picking this place.

7.3 Hayong K.
South Korea
October 12, 2015
Not bad.. But...
Water park....