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Impiana KLCC Hotel

13 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia (Show on map)

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Formerly : Impiana@Klcc Hotel
Impiana KLCC Hotel Kuala Lumpur - Exterior Impiana KLCC Hotel Kuala Lumpur - Superior Impiana KLCC Hotel Kuala Lumpur - Deluxe King Impiana KLCC Hotel Kuala Lumpur - Deluxe Twin Impiana KLCC Hotel Kuala Lumpur - Club Deluxe Twin Impiana KLCC Hotel Kuala Lumpur - Club Deluxe King Impiana KLCC Hotel Kuala Lumpur - Club Premier King Impiana KLCC Hotel Kuala Lumpur - Premier Room Impiana KLCC Hotel Kuala Lumpur - Restaurant Impiana KLCC Hotel Kuala Lumpur - Swimming Pool Impiana KLCC Hotel Kuala Lumpur - Swimming Pool Impiana KLCC Hotel Kuala Lumpur - Swimming Pool Impiana KLCC Hotel Kuala Lumpur - Bathroom Impiana KLCC Hotel Kuala Lumpur - Bathroom Impiana KLCC Hotel Kuala Lumpur - Fitness Room Impiana KLCC Hotel Kuala Lumpur - Fitness Room
Impiana KLCC Hotel Kuala Lumpur - Fitness Room Impiana KLCC Hotel Kuala Lumpur - Fitness Room Impiana KLCC Hotel Kuala Lumpur - Fitness Room Impiana KLCC Hotel Kuala Lumpur - Spa Impiana KLCC Hotel Kuala Lumpur - Meeting Room Impiana KLCC Hotel Kuala Lumpur - Meeting Room Impiana KLCC Hotel Kuala Lumpur - Spa Impiana KLCC Hotel Kuala Lumpur - Interior Impiana KLCC Hotel Kuala Lumpur - Meeting Room Impiana KLCC Hotel Kuala Lumpur - Meeting Room Impiana KLCC Hotel Kuala Lumpur - Spa Impiana KLCC Hotel Kuala Lumpur - Banquet
Area: KLCC Number of Rooms: 519
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
4091 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.8
All reviews (4091)
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Frank K. Groups Singapore, December 19, 2011
Excellent Service Staff

The junior suite is big enough to fit 5 people without a problem
8.3
there was a situation where my bathroom got clogged and i called for assistance. they were quick to react to rectify the situation by sending a plumber within 15 minutes. hotel staff were polite and greeted us as we are leaving the room and provided assistance when required.
Shopping Tip: KLCC is just across the linkway bridge and just about 5-10 mins walk from the hotel.
Yumi I. Groups Indonesia, December 19, 2011
Great Design

great room design, nice breakfast
9.3
The hotel is nice, and the design is cool. Just too bad the internet connection is slow and unstable. The breakfast is good, and I'm really enjoyed it.
Jagdish S. Couples December 18, 2011
Not What I Expected

None
6
The hotel is rated 5 stars but it was far from it. Front office staff could've been more polite. The room service took 90 mins to arrive, even at 2am! And the food wasn't very tasty. To extend check out, one needs to go down to the reception and do it. Worst, the car park is closed! I won't return to Impiana.
Shopping Tip: Near to KLCC and Pavilion
Fergus E. Solo travelers United Kingdom, December 18, 2011
Great value but needs wifi

Value for money; right in the middle of KLCC
8.7
Very good value for money given the quality of the room and the location. Only two let downs were (i) no wifi in the rooms (only lan cable) which is an issue if you just have an ipad and 11" macbook air and (ii) waited in a queue for 20 minutes to check out.
Nightlife Tip: 789 Bar at the Ascott (next door to the Impiana) is great at weekends. Lots of great bars in Changkat Bukit Bintang. Good street food in Jalan Alor
Choo L. Groups Malaysia, December 18, 2011
Hotel to stay in and very comfortable

Nice room
9
it was an good experiance to stay at impiana klcc hotel. i have a nice stay in the hotel with the friedly stuff. hotel got a nice view swimming pool. i stay just only one day, i found that it is truly covinient for me to walk to klcc for shopping purpose. i will consider to choose the same again hotel for the coming trip.
Shopping Tip: easy for shopping.
Samson S. Couples Malaysia, December 18, 2011
Great location, clean rooms

Clean and fuss free
7.3
Had a night out drinking in KL Needed a place to stay instead of drink driving This hotel is fuss free, clean, and located in the heart of KL Great experience as usual
Chih M. Couples Singapore, December 17, 2011
convenient to klcc but no linkway to pavillion

Breakfast is nice
7
toilet leaks when showering. room is comfy but has no wi-fi
Warren P. Couples Australia, December 16, 2011
Good location, but not so good room

great location, 5 minutes walk to klcc
5.3
the hotel is right in the centre of the klcc area. great for shopping. but the room is too small. bed is hard and small our feet were dangling outside the bed all the time. floors are thin so we could hear the noise of people in the room above us walking with their shoes on all the time. room service was not impressive - the guy pressed door bell many times while i was opening the door when he delivered the internet cable, which appearred very rude to me. internet was slow.
Daniel K. Couples Malaysia, December 16, 2011
Great location to KL convention Centre

Good location. Good service. Nice rooms
7
the hotel has a good location in kl where it is nearby the convention centre. they have planned out the logistics properly and you are able to get to the centre without getting wet or endangering yourself crossing the road with heavy traffic. however, due to renovations which will only finish in mar 2012, the car (fully chauffeured ) is located in the convention centre. be prepared to be delayed about 30 minutes before you are able to check in. recommend that you drop off all the passengers for them to check in and the driver follows the hotel assigned car to go over to the car park to avoid unnecessary hassle. moreover, they actually ran out of non-smoking rooms despite asking for one earlier in the booking. quite a let down they compensated with a upgrade in rooms but the beds were not a double a combined twin beds. other than these, the stay was actually quite ok. encountered non very helpful local malaysians at the concierge especially assigning drivers. they were only interested inn those that engaged them for valet parking
Restaurant Tip: There is quite a good selection of restaurants at KL convention centre located in the basement. Do go early as they tend to close by 9 pm. At all costs, avoid Kenny Rogers. Their service is really lacking and the staff are not trained at all. Moreover, they cannot wen understand simple English.
Aaron C. Couples Singapore, December 16, 2011
Great location but the stay was disappointing

Location
5
the hotel's carpark is still under renovation. the staff was supposed to guide us to another carpark associated with the hotel. however, the staff can't speak proper english and just gestured us to follow him. he failed to wait for us while driving his shuttle car in front of us, resulting in us getting lost. there are many mosquitoes in the lobby area, probably due to the construction work around the hotel. we had the dinner buffet in the restaurant and the food was horrible. the selection was very limited and it was overpriced. dessert was bad. the room's toilet is rather dirty, especially in the corners. mold can be seen growing out of the grout.
Restaurant Tip: don't eat at the hotel. there are lots of other places nearby such as klcc and pavilion which offer better selection and prices

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Customer Reviews - Impiana KLCC Hotel, Kuala Lumpur

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