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Impiana Resort Cherating

Km 32 Jalan Kuantan/Kemaman, Kampung Baharu Cherating, Cherating, Malaysia (Show on map)

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Area: Kampung Baharu Cherating Number of Rooms: 104
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
1249 reviews

Value for Money
7.1
Location
7.8
Staff Performance
7.3
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.3
Food/Dining
6.7
All reviews (1249)
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Fariza P. Families with young children Malaysia, February 2, 2015
Charming but in need of refurbishment

quiet location, low density, nice clean beach
8.7
checking in took a bit longer than expected even though there were only 3 ppl checking in i had to wait at least 10 mins before i was attended to and another 20 mins before keys were given. I took the escapade package. During check in, only room keys was provided without any info on the package.. I asked and got a fair explanation on what i get with the package Package comes with 1x batik painting (worth RM18), 1x dinner for 2, daily breakfast for 2 and Rm20 to spend at the kedai runcit. Dinner is either buffet dinner or set dinner, subject to availability. During our visit, only set dinner is available. U get to choose 2x local main course, 2x appetiser or desert and 2x fruit juice. Since we could only choose appertiser or desert, we took 1 of each for sharing. I loved the tiramisu and mushroom soup. We ordered nasi goreng and kueyteow goreng, nasi goreng was too spicy for me and the char kueyteow was so-so. Kids ordered pasta at extra cost and it was delicious! Breakfast spread was decent. Usual local n western dishes, they also have roti jala n lempeng kelapa. Nice bread section with plenty to choose from. I have always liked the quiet surrounding in impiana. Its not as packed as other hotels nearby. However it could really use a good fix. Wooden stairs are broken here n there.. Rooms are a bit tired and the wooden wardrobe & drawers in the room looks old and they smell bad too. On the room, the superior deluxe room is a good size for our small family of four. Its like 2 adjoining deluxe room and so the toilet is also double size of toilets in a deluxe room.. For the price i paid, i would expect a less worn out room, with the same old charm.. I hope they would renovate n refurbish the room soon.. So i can come back real soon!
Syarani W. Business travelers Malaysia, January 29, 2015
Fairly good hotel

Quick check in, delicious room service, sea facing room
6
The hotel need to be refurbished as it looks old with out dated furniture. Tv is very small but have good channel variation. The location is very peaceful and secluded, not much activity going around. Maybe difficult if no own transportation.
Nurfaezah J. Couples Malaysia, January 18, 2015
definetely will come again.

comfort room. good location. cleam room.
9.7
it was superb for my 1st impression during my stay. Fast check in and checkout. Staff so helpfull and always smile. Room so nice, clean and comfort. Nice view and very calm. Just love it!
Cj Y. Groups Malaysia, January 10, 2015
bad experience

flexible to cancel room, that's all
4.3
overall the experience is rather bad. rooms are not clean, breakfast place is a disasters with birds stopping on breads, facilities is very old, suggest it just close down and revamp the entire place.
Mohmad A. Business travelers Malaysia, January 10, 2015
Worst hotel I ever stay
2.3
Room leaking, poor room service, poor food
Mohmad A. Business travelers Malaysia, January 9, 2015
Worst hotel I ever stay
2.3
The room given far at the wing, no lift we have to carry our luggage using stair.First night the room leaking due to heavy rain. Wet my belonging. After complain wait for 3 hours, house keeping said nothing,just bring two towel to cover the wet floor. I walk direct to reception make a complain,then shift to another room. Now the toilet flush not working. The coffee house staff very unfriendly, appear more lazy staff here. They just stand and watch ; do nothing. For me 4 days here light nightmare.
Ahmad A. Families with young children Malaysia, December 27, 2014
Monsoon weekend at Cherating

Great food, private beach, great view from room
8
Samantha L. Families with older children Malaysia, December 25, 2014
Good

Good
8
Good
Wan N. Families with young children Malaysia, December 20, 2014
nice place

location, view & nice room
7
Chee S. Business travelers Singapore, December 18, 2014
Decent Hotel

Location, beach
7
Went there in December during the rainy season. Had a free upgrade to a better room. THANKS A LOT. :D Very relaxing stay despite the rain & occasional flooding on the road. Can see wild boar running around a nite, driver take extra care when driving into carpark. One thing i do not like it sharing my buffet with the birds, staff have the habit of feeding the birds. CAn see birds dropping on some of the chairs & table.

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Customer Reviews - Impiana Resort Cherating, Cherating

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