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Impiana Resort Cherating

Km 32 Jalan Kuantan/Kemaman, Kampung Baharu Cherating, Cherating, Malaysia (Show on map)

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Area: Kampung Baharu Cherating Number of Rooms: 104
Free Wi-Fi

Recent customer reviews

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Good

7.1

from 1366 reviews

Value for Money
7.0
Location
7.7
Staff Performance
7.3
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (1366)
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Nurulhidayani M. Couples Malaysia, May 24, 2015
nice view but old furniture

view, near beaches & easy excess to kemaman
6.7
not really great since the receptionist give me wrong room during check in
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Sho W. Couples Singapore, May 24, 2015
Nice getaway place... peaceful and relax

The huge room, peaceful beach and clean
8.7
Great!!! Super relaxed
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Aznurniza M. Couples Malaysia, May 21, 2015
pleasant stay

Seaview room, great food and resort style
8.7
Overall was very good. However the management need to solve on the ants in the room and to take care on the parquet floor as well as the building structure that made of timber. And the staff should help the guest to carry their luggage from the car, up to the lobby and to the guest's room during check in and check out.
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Mohammad H. Couples Malaysia, May 18, 2015
Doesn't live to its name

Impiana Resort Cherating
5.3
1) Air-condition not working. 2) Toilets' suction very weak. 3) TV way too small for this new era NOT RECOMMENDED.
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Leong L. Families with young children Malaysia, May 18, 2015
So so only

Location, beach, price
5.7
The hotel furniture / fixtures was old. Need some refurbishment & maintenance. Breakfast choice was OK, however does fruits & salad are not very fresh :(
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Zulaidy Z. Business travelers Malaysia, May 13, 2015
room was okay but swimming pool not well maintain.

room and food was ok
6
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Kassim S. Business travelers Malaysia, May 10, 2015
Impiana Cherating review for me on 9th May 2015

The Breakfast,hospitality & environment/location.
7.3
I'm feel comfortable but many parts of building too ageing & need repair it as soon as possible avoid it more worst. The staircase also not safety & already closed. The room beside pools need to repair or change it to new.
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Mohd A. Business travelers Malaysia, May 8, 2015
Good

Nice
8
Just nice
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Jazari J. Business travelers Malaysia, May 7, 2015
Value for money

Reasonable price, beach and friendly staffs
6
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Ken T. Couples Malaysia, May 7, 2015
Terrible resort

hospitality from the F&B staff. Smiling face with greeting and good service.
4
Never in my life i come across such a lousy and filthy resort. You can see even before you check in. Also this resort is not meant for disable guest, it is full of stair case and without a lift. 1.Font desk I checked in as a couple and the front desk issued me a 2 single bed. Reason being they are out of queen bed. Resort was quiet and definitely is low occupancy rate. Front desk promise to get housekeeping to combine the bed and guess what it was not done. End up me as a guest have to do it myself. 2. Room My goodness the bed, floor and balcony is filthy. Balcony is full with bird and lizard droppings. The floor is sticky and dusty. The bed linen is with lizard droppings and the whole nite I have to battle with mites. Went out to get pesticides to solve the issue. TV is not a TV is a tiny PC monitor screen. You have to sit on the desk to watch it. Forget about watching it at your bed. 3. Coffe house Same menu for the 2 day stay. In term of hygiene, birds are also enjoing the food serve at the buffet counter. 4. Swimming pool Some of the tiles in the swimming pool was damage/came off at the waterfall area. If not careful you may end up getting injured. 5. Beach Nothing special no activities and swim at your own risk. Basic fundamental not there and claim to be a 4 star hotel? I end up spending 90% of my time out of the resort. If to compare with The Legend hotel, seriously Impiana have to bite dust. If you are not convince with my feedback, please go and experience it. Will never step into this resort. With this kind of amenities and services for this charges, better stay in a budget hotel. Unpleasant Stay.......
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Customer Reviews - Impiana Resort Cherating, Cherating

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