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Impiana Resort Cherating

Km 32 Jalan Kuantan/Kemaman, Kampung Baharu Cherating, Cherating, Malaysia (Show on map)

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Impiana Resort Cherating Cherating - View Impiana Resort Cherating Cherating - Lobby Impiana Resort Cherating Cherating - Exterior Impiana Resort Cherating Cherating - Swimming Pool Impiana Resort Cherating Cherating - View Impiana Resort Cherating Cherating - View Impiana Resort Cherating Cherating - Exterior
Area: Kampung Baharu Cherating Number of Rooms: 104
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
367 reviews

Value for Money
7.1
Location
7.8
Staff Performance
7.1
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.2
Food/Dining
6.5
Families with young children (367)
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Nurazian O. Families with young children Malaysia, July 3, 2014
Ok

Nice, clean beach
5.7
Not okay as i was given with double single bed and having a 19th mth old baby sleeping together.
Nurazian O. Families with young children Malaysia, July 2, 2014
Just okay

Near the beach, clean beach
6.3
I was given double single bed even though im saying that i have 19th mth baby with me. When i asked for another room with queen bed, they mentioned something like you are paying thru agoda at lower price and such we cant offer to upgrade your room unless you willing to pay. As far that i can see alot of vacant room. Where are the concern on baby safety? The balcony floor was like lantai reput and the tiang can be taken out. Really not safety for the kids. The water from the toilet is not really in proper sewerage where the drain is direct to the land below.
Parman I. Families with young children Malaysia, June 24, 2014
good

quite, nice room, pleasant staff
6
good but a lot of mosquitoes around
Lyn K. Families with young children Australia, June 20, 2014
Basic, simple, rustic. Bathrooms need an update.

Proximity to beach. Friendly staff.
6
It was ok. Felt the distance from lobby to hotel room was far. Walkways need repair (from rooms to pool area). Nails and leaks along walkways. Rooms are a good size however felt like they needed an update and good clean. Bathrooms need a serious clean and update as do the doors to the rooms which feel flimsy. Room decor felt dusty and dated. Basic stay, wouldn't stay here again unless I really have to. Lobby needs more fans - very hot and sweaty sitting in the lobby. Bar and pool staff need more training. They also need a trained life guard stationed at the pool - a little boy about 3 or 4 years old fell in and was struggling in the water until my husband and a friend of ours saw and ran over to pull him out. Parents were not aware and pool staff ran over after the incident to thank my husband and our friend. Food options could be improved as you really only have choice of the one hotel restaurant and it was hard to find any outside food as everything was closed regardless of time of day!
Mat R. Families with young children Malaysia, June 14, 2014
very enjoyable and relaxing

services, beach and pool
7
happy and relax
Kok W. Families with young children Malaysia, June 13, 2014
great for quiet, relaxing break, away from city li

next to beach, quiet and decent cafe
6.3
nice gateway...from city life. Hotel is decent but need maintenance. Shower head not working properly and room is pretty seasoned. Nice beach but pretty rough sea which is not ideal for swimming. Breakfast is just average and food not quickly replenished when there are a lot of guests. However, the ala carte menu is pretty decent.
Mohd N. Families with young children Malaysia, June 13, 2014
Great place to relaxing

relaxing weekend with family
7.7
Excellent buffet breakfast, varied, pleasant overall atmosphere. Very good location, Very nice pool!
Sharin S. Families with young children Malaysia, June 11, 2014
Quiet, relaxing stay

Quiet surroundings, all rooms face the sea, close to nature
7
HOTEL: Located on a nice stretch of white sandy beach. Close to Kemaman town (visit Sukiyang Cafe for great coffee) and near the Cherating Turtle Sanctuary. ROOMS: Superior Deluxe Rooms are big enough for 2 adults, 2 young children. Bathroom was big. Nice views from the room with sun peeking through coconut trees. FOOD: Buffet dinner quite limited. But set dinners were a nice surprise. STAFF: Very attentive. Speak good English. NOTE: Hanani of Reception was exceptionally accommodating & Eddy Roslan of Events & Recreations was pleasant, helpful, good with the kids and very knowledgable on turtles. POOL & GROUNDS: Despite going during school holidays, did not feel crowded at all. Atmosphere was relaxing. Plenty of trees and expansive grounds for kids to run or bike around. BEACH: Not as clean as we would like it to be. But lovely sunrise & sunset views. Some parts are safe to swim but beware where shallow beach dips. Sea was quite clean and clear. IN-HOUSE ACTIVITIES: Kids enjoyed batik painting. Others include kite flying, top spinning, bike rentals etc. If you take the Back to Nature Family Package or School Break Package, it's worth it as those come with free activities. During Apr-Oct, they run a Turtle Release Charity Programme in partnership with the Turtle Sanctuary where you can adopt a baby turtle and release it into the sea. ACTIVITIES OUTSIDE HOTEL: Sign up for the turtle watching activity with Pok Su (just ask reception). And go for the fireflies night river cruise with Hafiz (on Cherating Beach). Kids thought it was a great adventure going on a boat in the dark of night.
Angela L. Families with young children Malaysia, June 5, 2014
It needs refurbishment.

Food
6
Hng C. Families with young children Malaysia, June 4, 2014
family trip

Comfort, quiet & relaxing
7.7
comfortable, relaxing. in my room can get ocean view. nice facility, my kid so happy to their turtles released. Swimming pool is ok , no staff working at the pool bar, when order some drink.

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Customer Reviews - Impiana Resort Cherating, Cherating

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