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Recent customer comments

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Excellent



based on 1164 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.5

Bernard S.
United Kingdom
August 23, 2013
Convenient
Convenient for Airport, Good Breakfast, Convenient for Beach
The experience was mixed. I picked it primarily because it was close to the airport, but also because it was well higher quality accommodation. The design is interesting and was an attraction but in several respects, the design approach to the facilities is not helpful to the guests. The layout, whilst attractive and refreshingly different, is very confusing and it takes several days to find your way around the resort. The many signposts do not help a great deal. The design features in the rooms look fine but often are not practical. If I needed to be near the airport again, I would probably still go back there though.

Jennifer P.
Australia
August 15, 2013
An amazing resort. Loved it!
Close to the beach, restaurants and has lots of amenities.
What an amazing resort. We were upgraded to a D-Buk room. The room was huge. Great staff. Black Ginger restaurant was outstanding. Highly recommend.

Adriaan B.
New Zealand
August 15, 2013
Excellent place to stay shame on Pagoda service
Close to airport, beach, food
our stay was wonderful as a easy quick get away weekend from KL. We booked three nights through Podga but flights were booked out so we only had 2 nights. It is impossible to change booking through Pagoda so it cost us three nights for two. I will never book through Pogoda again. Just ring or email the hotel.

Jina Y.
Canada
August 13, 2013
Breath-Taking Luxury at Reasonable Cost
The room sizes are incredible. Very spacious and I certainly wasn't expecting massage tables in the bathroom!!! Clean and thoughtful service.
A really amazing place to stay that I will return to again and again. Go online and look at the pictures of the rooms, they are even better when you see them in person. The buffet that's included is nothing short of spectacular. Fresh homemade fruit yogurt smoothies, custom waffles, and a wide selection of Asian and Western favourites. Place is kid friendly as well as a romantic place for couples. An expansive hotel layout with lots of privacy. Not a place to come if you want to party as the location on Naiyang Beach is a little more off the beaten track but great if you want to avoid the madness of Patong.

Finn S.
Norway
August 04, 2013
Fantastic in every way
Gardens, rooms, close to beach and village.
Just perfect. Nice little stroll to perfect and clean, not overcrowded beach. Nice beach restaurants and cafes, romantic surroundings, several pools to choose...if you have kids or if you want a quiet one. If you want dining at the hotel, the restaurants are very nice, though a lot more expensive than in the village. Even if it is a large hotel, we didn't find it noisy in any way, because the buildings are spread in a large area in a beautiful park :-)

we L.
Singapore
July 31, 2013
Always a great stay at Indigo Pearl.
Great In room dining, great service. Beautiful rooms.
My stay at indigo pearl is always wonderful. It is quiet and spacious. Allows one to reflect and meditate. Only drawback is that there are many mosquitoes.

raymond B.
Australia
July 31, 2013
Third stay at Indigo Pearl and loved it again
Location, Local Restaurants and facilities and staff
This is a fabulous resort for families or couples who want to chill out and relax away from the hustle and bustle. Plenty of beach restaurants for variety and resort has spectacular facilities and great staff

Wai C.
China
July 30, 2013
Good Hotel and beach, but too many insects
close to the beach. Quiet. Private
The design of the hotel is quite unusual. But some people might find it hard to accept because of all the old and rusty decorations which are said to be stylistic. The buffet is good, but the restaurant is located in an open area with a lot of trees nearby, so a lot of ants and insects were around the food. This gives us an impression that the hotel is not hygienic enough.

Pauline T.
Singapore
July 21, 2013
Excellent, but standard has dropped
Great service, nice rooms, nice beacn & pool bar
This time it was a little disappointing. Whilst staff service was still good, the standard of the buffet breakfast has dropped tremendously and there is no more bar/restaurant at the beach. The turn-down service in the room was also disappointing. They no longer provide some room amenities like toothbrush/toothpaste, shaver, handwash, etc. The bath soap was just a hand-size one.

Jeannie K.
United States
July 17, 2013
Very relaxing for a long weekend
Location to airport, access to beach, grounds
Only a short drive to the airport about 200 baht - it's so close but not much negotiating. Great design in the hotel but not always well executed. Breakfast spread is nice,but not the best food I've had.