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Excellent 8.7
Based on 1164 reviews

Recent customer comments

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based on 1164 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.5

Ke Z.
December 26, 2012
Amazing hotel near the Airport
Close to the Airport, the food is good
We had over-night flight and thus need to find a good place which is near to the Airport. The staff from the Airport waited us till very late in the Airport and all the services are good. The room is clean and comfortable.

Christopher L.
December 25, 2012
Nice hotel
nice new hotel, small issues included being woken up three times by hotel staff. pool pavilion not so private with garden staff peeking over throughout the day.

Sandra H.
December 23, 2012
Too expensive, mediocre service
Location, beach
I only stayed there for one night, so maybe it was bad luck, but it was definitly not worth the money. The staff is helpful, but you have to wait a long time for everything. First electricity in the room didn't work, after that: no lights. After these two got fixed, no water in the bathroom. I had a very early flight, so I arranged a taxi with the Concierge and payed way too much money in advance, only too find out at 5.30, that somehow they forgot about me... Drinks and foot are three times more expensive than in other very good hotels. I wouldn't recommend it.

Kelvin M.
December 22, 2012
Nice hotel with some very pleasant staff
Unique architectually
The Premium Pearl Bed Suite was nice and small touches such as giving ointment for mosquitoes were a thoughtful touch. Overall a good experience.

hagen B.
December 18, 2012
4th stay in two years - must be good!
Comfortable, relaxing and super friendly
We keep coming back here despite the 9 hour flight time from Sydney. It feels like a home away from home for us now. The resort is beautiful and the staff are so friendly; it has everything we look for in a resort. They must like us too as they offered us gold membership so we're treated like VIPs every time we see the staff.

Celine C.
December 17, 2012
luxury stay near affordable local services
range of People to like it
after a long trip we felt the reception experience a little slow and confused. settling in our rooms (3) was finally rewarded by large bed,huge bathroom, small dressing and quite dark atmosphere.the room can be quite dark but as mostly you spend the day outside, it stays refreshing for the return. 2 balconies with bench not really for sunbathing, quite noisy due to a/c around mbut seems like they are replacing them.the overall modern design of the hotel and the large green nature streches combines peacefully.access to beach (calm flat water bay,long strech of sand)+ local food/easy bar and massages are over convenient.3 pools=3,gym,tennis,bikes,padi,kids games, name it,they have it.

Brandon A.
December 17, 2012
Fantastic Holiday Experience
Design, service, quality, food
beautiful and luxurious resort. attentive staff and the services provided were great. easy stay, beautiful pools and great beach facilities. restaurants in house were good quality design driven and a enjoyable environment.

Lu L.
Hong Kong
December 16, 2012
Great hotel for honeymoon
Good services and great decoration
Resturants at hotel is bit expensive. We preferred to have meal at beach side with great view of sunset. Staff are friendly. Room is spacious and clean. Hihgly recommended for couple staying there for honeymoon. 10 mins drive from airport.

Rebecca L.
December 14, 2012
Beautiful hotel, outstanding service
Customer service and the bed was amazing!
This was an excellent hotel and a great price on Agonda. Highly recommended. The customer service was outstanding and the room was beautiful!

nattapong T.
December 12, 2012
Nice Gardens and swimming Pool
Nice Gardens and swimming Pool
for overall the hotel gardens and swimming pool are so nice, we enjoyed a lot, near the beach walk just about 5 mins, But we found a problem in the room, the bathroom should not locate near working table, some water drained out on the floor not really safe and not a good design.