arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 1154 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1154 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.0
  • Location 8.2
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.5

9.3 serena C.
Australia
April 26, 2012
huge hotel, very classy
beds awesome to sleep in
very expensive, need a buggy to get to rooms as were doing work on half of the rooms. rooms were great, big beds, beautiful accessories. Nice pool great restaurants right on the beach bloody hot had to wait for buggy so bit hard if at a seminar for timing

8.7 Mark J.
United States
April 25, 2012
Awesome Staff & Architecture
Layout of hotel, staff, food, villas
villa was great with private massage tables, sauna, steam room, private pool, outdoor shower, privacy

10 Paul L.
United Kingdom
April 25, 2012
Hotel design was amazing
Design, staff, service, facilities
the hotel has been designed to the up most detail, the theme of the hotel is consistent and runs through out down to the smallest of detail. staff and amenities were great and will stay again

6 Nick F.
United Kingdom
April 21, 2012
ok for a family - but not for honeymooners
lovely style
not the best for honeymooners - your taken to your room and forgotten about. in fact they 'forgot' we were on out honeymoon - even though we gave them a wedding certificate when we first arrived. beach is a walk across a road, and doesn't feel part of the hotel at all. black ginger was lovely - but dead, two other groups and ourself so the atmosphere wasn't the best

9.3 Lisa H.
Australia
April 19, 2012
Fantastic Hotel,great rooms,location and service.
Interesting rooms, great amenities
Staying at Indigo is a wonderful experience, from the moment you arrive it doesn't dissapoint. Wish I was back there right now!

8.7 Andy B.
United Kingdom
April 19, 2012
Very nice large resort hotel
Great rooms and breakfasts
We stayed in a premium pearl suite which I cant fault. Nice bit bathtub on the balcony. Enjoyed that there were lots of bars and restaurants close by. I prefer smaller boutique hotels but considering how massive this hotel is- it really is very well done.

9.7 Melanie Y.
United Kingdom
April 17, 2012
Fantastic quirky hotel
Clean, On the beach, close to airport
2nd time at Indigo Pearl & again it was great. The hotel is spotless, breakfast fantastic with a wide range from eggs (any style), bacon etc, breads, cold meats, cheeses, freshly made pancakes, juices as well as local dishes. Our room was in block Q which was a bit of a distance from the lobby & could do with the block letters on the signage as we got lost!!!! The pool areas are fab, we used the adult pool on this occasion which just behind our room. The beach club which in across a small not busy road is great & close to lot's of bars & restaurants on the beach (serving drinks & food at a fraction of the hotel price), however take plenty of insect repellant from the evening as Thailand is bad fot mosquito's. All in all, great hotel with great service which is what you would expect from the most expensive hotel on Nai Yang Beach

10 Anthony L.
United Kingdom
April 16, 2012
fantastic hotel and facilities
The hotel , pools and restaurants well designed and thought out it was a pleasure to stay there and we would stay again if we came back to phuket
the only negative comment was a lack of signage , for the first few days we got lost many times and only found 1restaurant on our last evening.

10 James D.
United Kingdom
April 12, 2012
Fabulous hotel - spectacular service!
Wonderful attention to detail by all staff
a great holiday at a superbly maintained boutique hotel that catered for both families and couples

8.7 Svenn L.
Norway
April 11, 2012
Cool place, clean room, rustic spacy room
Calm, nice pool, close to beach
exellent staff, did not notice them, but always tidy around hoel and room. exellent pt's and good facility for workouts