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Excellent 8.7
Based on 1156 reviews

Recent customer comments

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Excellent



based on 1156 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.5

9.7 Hong C.
Hong Kong
October 04, 2011
Excellence Services, Excellence Location
good location, huge resort, friendly staffs
We went there in the low season( september 2011) for honeymoon. The hotel has prepared good enough for our trip and offering us 50% off in their Cocoon Spa. The reservation manager reactive promtly to almost all of my e-mail enquiry. The staffs there were friendly and always smile to you and give way to you. Everywhere is clean and lot of the workers worked together to maintain the envioronment. There's also a lot of scene for you to take photo if you love photo taking, hotel itself is big enough for you to walkfor half day. Swimming pool also designed very well. one family main pool, and two infinity pool and one of them have a pool bar there.

7.3 Justine S.
Australia
September 30, 2011
Great resort, friendly staff and close to airport
Large private rooms
we only had a one night stay in phuket and had an early flight the next morning. we selected the indigo pearl as it was close to the airport. if we travel to phuket in the future we will be sure to stay there again as the staff were very welcoming and the rooms were great. the only downside is the distance to the main shopping areas of phuket town and patong beach, however if shopping isn't a priority this will not concern you and the resort does have a bus which travels to these centres twice a day.

9.3 Steven S.
United States
September 30, 2011
Wonderful Hotel
Rooms, Staff
Spotless rooms, staff was excellent, attending to all our needs

9.3 Luke H.
Australia
September 20, 2011
Great location, clean rooms with friendly staff.
Clean rooms, close to airport and out of the hustle and bustle
fantastic resort. staff willing to assist in anyway they can. clean rooms and great location. would recomend a stay here to anyone.

10 nasser A.
United Arab Emirates
September 19, 2011
Lovely hotel and service with a smile
best features and good price
was amazing, had a very nice honey moon out there, the hotel is really good pricing related to the facilities you going to get, at the first day we went to the fantasea was amazing show, next day we went to the lovely islands,, phi phi, James bond etc,, the day next we had lunch on the beach and tanning bath just nearby the hotel and we had rented a motorcycle and also had bears on the beach at night, the resturant on the beach are romantic and cheap. Highly recommended

9.7 veronique S.
France
September 13, 2011
Very pleasant, with style and taste
the location and decoration
Quiet and nice atmosphere. A good place to relax in an harmonious spot. One defect though: the matress was a bit too soft.

10 LIAM B.
New Zealand
September 11, 2011
simply great
everything
We can not say enough about this amazing place! Fantastic service, rooms ,design and pools. Stayed in a Pearl Bed Suite with outdoor bath and great view to the Pool. Excellent breakfast and Restauants.

9.7 dominic L.
United Kingdom
September 09, 2011
What a greta Hotel 5 mins from Phuket Airport
D-Buk Suite Spa - A room you won't want to leave
We selected this hotel as a one night stop before flying back to Singapore. My only gripe is that we didn't stay for longer. Already we are looking at staying here for a 5 night stay... The room was superb!! To be honest we tried out all the pools and beach area for the afternoon and didn't leave the room at night. Room service was awesome with a selection of 16 bottles of wine to choose from in the mini bar. The service from checking in to check out was excellent. The breakfast was easily the best selection we came across in Thailand... Would recommend this hotel to anybody looking for relaxation. We are already planning a 5 day break to experience the numerous restaurants and bars.

8 Enn M.
Australia
September 06, 2011
Great resort - Spacious and lovely rooms
Spacious, great design of rooms
we were pleasantly surprised by indigo pearl. it is set on large grounds and we didn't really see many other people. everything was fragrances with white champaca which was beautiful. the room was very nicely decorated and the private bath on the balcony was great!

10 Thien V.
Australia
September 04, 2011
exceeded my expectations
everything was so perfect!
the place was amazing, the staff very friendly. the room was just divine and kept so clean. the buggy drivers are always so happy. the girls at coqoon spa are very sweet.