Excellent 8.9
Based on 40 reviews

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About Indochina Sails

Description

Sit back and relax in one of this cruise's 14 guestrooms, all designed with guests' comfort in mind. Featured in each room, among other amenities, are a bathtub, desk, and LCD/plasma screen TV. Guests will enjoy the cruise's excellent facilities and services including a restaurant, 24-hour room service, and a bar/pub. Those looking for first-rate sporting and leisure facilities will find a jacuzzi, spa, private beach, and massage treatments. Guests will find Indochina Sails to have superb facilities and amenities that provide excellent value.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Rental car
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub

Water sports

  • Water sports (non-motorized)

Food & beverage

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • front desk [24-hour]

Languages spoken

  • English
  • Vietnamese
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Policies

Please be informed that the price does not include transfer bus. The transfer bus departs at 8:00 AM from Hanoi at 46 Bat Su Street, Kiem District, Hanoi and boat embarkation starts at 11:30 AM at Hoang Gia Park Port, Halong Road, Halong City. Guests are required to provide the hotel name, address and contact number in Hanoi and Halong at least 3 days in advance for the pick-up service.

Cruise itinerary and schedule subject to change upon weather and operations conditions. Please be informed that an 24-hour advance registration with the cruise is required with full name, date of birth, nationality, passport number, visa expiry date for all passengers. A valid passport is required upon check-in on board. Children whose traveling documents are attached to parent's passport must be travel with the parent.

All inclusive packages will start at lunch time and will finish after breakfast on a day of departure. An inclusive package includes: Welcome Drink, Cruise Itinerary and Program, Entrance and Sightseeing Fees, In-house English-speaking Tour Guide, Luxurious Cabins and Suites with A/C and en-suite Bathrooms, Deluxe Vietnamese and International Lunch and Dinner, Vietnamese and International Breakfast, Insurance, Taxes and Service Charges An inclusive package excludes: Roundtrip Shuttle Bus Service by Indochina Sails from Hanoi: USD 30/ person, Airfares, Car Transfers and Hotels, Visa Arrangements, Massage Services (please see massage menu in cabin), Kayak.

One child under 2 years will be charged USD 25 per person per night using baby cot.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 8:00 AM
Check-Out Until: 10:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 60
Room Voltage: 220
Time to Airport (Minutes): 180
Year Hotel Built: 2007
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 9.2
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.3
  • Value for money 8.3
  • Food/Dining 8.7

Dao N. from Vietnam
Families with older children
Stayed 2 nights in April 2016
Great for family
We really enjoyed our stay there. Staff were very attentive and helpful. Love the food!
Reviewed May 06, 2016

aradhna K. from United States
Families with older children
Stayed one night in January 2016
Perhaps god earlier, not anymore
Cruise, Clean, Halong bay is alright
Perhaps earlier IndoChina sails had an exclusive tour (when it was highly rated). Now, it does the same trip as all other cruises (that offer it for less than 1/2 the price) and on a worse boat (worse rooms and boat and public areas). They also lie about everything. You can book a room with a balcony (and not get it); book a cruise with one itinerary (there are two routes in Halong Bay) and get the other. I was extremely disappointed.
Reviewed January 09, 2016

Mr L. from United Kingdom
Couples
Stayed 2 nights in January 2016
Tranquility
Staff, food, surroundings
A lovely experience. Would certainly encourage a 2night stay as we did - the one nighters had finished the tour before it had really started. The staff, particularly the tour manager David Chen were excellent, very polite and informative, while Halong Bay itself is stunning. We were looking for a relaxing and chilled time, which we got. If you are looking for high octane thrills, look elsewhere. We would certainly recommend Indochina Sails to others.
Reviewed January 07, 2016

aradhna K. from United States
Families with older children
Stayed one night in January 2016
Avoid it!!!! Triple the price for 'lower' quality
Cruise in halong bay -- 2 day / 1 night
They changed the itinerary without notice to make it identical to all other lower priced tours (you are surrounded by many other boats in these tours -- and it is not magical at all). I found out only when we were 2 hours from land. They also changed the boat so that there were no deluxe rooms (what I paid for)....and then kept lying about all of this. I was also not allowed to cancel and go back to port. I was sort of held hostage in a tour I did it book for 2 days. On top of this, the staff was very rude. Agoda was fantastic and dealt with the situation very well (post-fact, unfortunately, since there was no internet on the boat).
Reviewed January 06, 2016

Linda R. from Australia
Couples
Stayed 2 nights in October 2015
The Mystic Far East
The People, the space in the cabin and the food.
We had an absolutely fantastic 2 night stay on Indochina Sails. the staff are the stand out element that made the sail through this magical location so memorable. They were so caring, totally professional and made us feel welcomed and at home for our 2 night and 3 day sail.
Reviewed October 22, 2015

amy R. from United Kingdom
Groups
Stayed 2 nights in September 2015
Fantastic stay
Staff were excellent , we had a free upgrade food was perfect
Would definitely recommend
Reviewed September 29, 2015

Nathan W. from United Kingdom
Couples
Stayed 2 nights in September 2015
Expensive but great
Food, Boat and only 4 guests
Excellent trip, expensive as you don't really get 3 whole days but this is clear in the blurb. Felt a bit pressured at times as on a tight schedule but with hindsight we did enjoy it all alot. Food and staff were amazing and something we won't forget in a hurry. I would highly recommend the tour and company.
Reviewed September 14, 2015

Rhiannon G. from United Kingdom
Couples
Stayed one night in June 2015
We had a wonderful time it is like the Orent expre
Staff place
We intend to go back
Reviewed June 24, 2015

Hongmala D. from Laos
Couples
Stayed one night in December 2014
Unexpectedly superb.
Service, food and organization.
I booked this one night/two day cruise through Agoda, obviously, at least two weeks in advance. For all that time, I never received an email from neither Agoda nor the Indochina Sails regarding our transportation from Hanoi to Halong. Therefore, we took the liberty of going to the place it said on the website where we could take a minivan to Halong to get on the cruise. Luckily, we got there early to find out that we had to book our transportation beforehand and not on the spot. We intended on booking our transportation, but didn't find any contacts of the sort.We were also told by the other cruise companies that we were supposed to be picked up at our hotel in Hanoi and we were supposed to be informed by either Agoda or Indochina Sails. As it was approaching 8:00 AM (the time where the minivan was supposed to leave to Halong) I started to get panic. So, I gave Agoda a call and told them about the situation. An Agoda representative put me on hold for about ten minutes and wouldn't let me speak to the Indochina sails staff directly. While I was being put on hold on the phone, an Indochina Sails van showed up to pick my boyfriend and I up. As soon as we got inside the van, the driver had told us that he went to our hotel to pick us up and I was very confused because we weren't informed of the matter whatsoever. In about two minutes, I was put on the phone with an Indochina Sails rep. She told me that Indochina Sails was informed of where we were staying and it was Agoda that was supposed to let us know all of the transportation etc. All in all, I blame Agoda for their poor communication with me. All I got from Agoda was the confirmation and nothing else. How were we supposed to know what to do without being informed? I will really reconsider doing business with Agoda again. The cruise, on the other hand, was excellent. The food was surprisingly amazing. The service was superb and the program itself was well put together. I highly recommend this cruise.
Reviewed December 29, 2014

Mark M. from Australia
Couples
Stayed one night in July 2014
Great way to see Halong Bay
Location, comfort and great dinning
We both really enjoyed the experience. Great way to see Halong Bay
Reviewed September 04, 2014



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