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Very good 7.8
Based on 767 reviews

Recent customer comments

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Very good



based on 767 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 8.2
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.4

Chong Y.
Malaysia
July 01, 2015
Nice resort
Near Patong Beach, Nice Seaview, Comfortable
The resort is 7 minutes away (by car) from Patong Beach. The hotel environment is nice, quiet and relaxing. I stayed at "Deluxe with outdoor Jacuzzi", the room is very nice, great sea view, big bed, with stylish and elegant design. However, the cleanliness of room should be improved. Nice breakfast. There is a Thai restaurant just opposite the road. Free shuttle bus to/from Patong Beach. The staffs are polite and helpful. Overall, it's a good experience to stay with IndoChine Resort & Villas.

michael B.
United Kingdom
July 01, 2015
A balcony with a difference.
The balcony, the food and the originality.
Our stay at the indochine was very good, we were only in phuket for three days so werent able to enjoy it to its fullest. I would definitely reccomend booking a room with a jacuzzi on the balcony as the view while relaxing in the water is stunning, we found ourselves not wanting to leave the room much due to this!! Its a little bit out of the way from the centre but only a short taxi journey.

Pei J.
Singapore
June 14, 2015
Hotel Water
Water is a great concern as it is not hygiene for consumption even after boiling
Great. The staff were helpful and friendly. Knowing we need more water for drinking on our first day of arrival and not knowing that the tap water was not good for drinking even after boiling, the staff went to the extra mile by offering our family with extra bottled water until we went to supermart to purchase big bottle of mineral water. The male staff also drove us to/fro our villa without finding it a hassle as we went in and out of the villa several times a day. They were prompt In arrival.Thanks Indochine staff for your wonderful service! Keep it up.

Steve W.
Malaysia
June 10, 2015
Relaxing, but not entirely enjoyable
location, fun villa, good food
First the good: resort is strategically located with regular shuttle rides available to the main tourist area in Patong. The view from our villa is spectacular. The villa itself is spacious and the pool + jacuzzi is a load of fun. Resort restaurant serves good food albeit the spread is somewhat thin. The bad: villa seems a bit worn. Lots of trash stuffed in the cupboards of the living room and kitchen. Cleanliness is questionable. Staff did mention that the villa we were in was scheduled for renovation but was put off because we booked it very early on and there was no other similar-sized (4 rooms) villa available. Junior staff are rigid with "hotel policy" and generally give an unapologetic attitude. Senior staff did rectify that though. Definitely did not give the impression of a 5-star facility overall.

Adam R.
Australia
June 04, 2015
Not a five star experience
Close proximity to Patong Beach. Good air-conditioning in room. Great view from the gym
We stayed in a studio pool villa. There was construction work each day so not very relaxing trying to read by the pool to the sound of jack hammers. Furniture by pool was broken and we were told not to use it as it was unsafe. Upon requesting a second sun lounge we were told there were none. Also we were woken in the middle of the night by the phone continually ringing. Reception advised we unplug it from the wall with no apology for the inconvenience. Also had to request toilet paper be restocked after house keeping had serviced the room. One day our room wasn't even serviced even after notifying reception. Ate at the restaurant one night. Rib eye turned out to be a low grade, fatty rump steak. Disappointing.

ANDREW H.
United Kingdom
June 03, 2015
Fantastic views Great Service excellent value !!!
Location Views Service
Stayed at this hotel several times it offer the best views of Patong Bay, Great Service and Staff very professional and friendly would recommend to upgrade to Pool Room superior pool view or Private Villa all rooms are excellent and excellent value for money I work in the travel industry and this is defintely one of the very best hotels in Phuket

ANDREW H.
United Kingdom
June 03, 2015
Fantastic Views Lovely Private Pool Excellent Cus
Fantastic view of Patong Bay, Location, Private Pool
Stayed here several times, I work in the Travel Industry myself and this hotel offers the best views of Patong Bay, lovely quiet location fantastic private pools and exceptional customer service highly recommend this hotel

Jeremy H.
Singapore
May 26, 2015
Indochine 3N Stay
Quiet. Breakfast. Staff Service
Stay was pretty good. Great view of the sea. Breakfast spread was sufficient enough. Had free shuttle to the mall. A lot of ants outside the room. Air-con was loud at night and wasn't cold enough.

lishan K.
Malaysia
May 21, 2015
Rejuvenating
Sea view, private pool, accommodating staffs
Loving it though the distance to patong beach & shopping area is a distance away, the hotel provides free shuttle transport with intervals. I had a free room upgrade & room was done up nicely as a surprise for my boyfriend's birthday. Hotel lobby is underconstruction & it's pretty small. Room smells of baygon. But the view of the room makes it up to everything :)

Seet L.
Malaysia
May 20, 2015
very nice
comfort room, friendly staff, nice view
very nice room,clean and comfort, friendly staff,nice view...