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Very good 7.8
Based on 786 reviews

Recent customer comments

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Very good



based on 786 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 8.3
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.4
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Alvin T.
Singapore
July 13, 2015
AWESOME!!!
Location, View, Comfort
I've been to Phuket many times, but this is my first time staying here, and all i can say is that i am blown away! I love the view.. breathtaking full 180 degrees of sea view.. i love the room, spacious and comfortable and most importantly clean! I love the wifi connection.. Fast and reliable!! Great breakfast! great staff! Good initiative to provide shuttle service to Patong beach.. where there are lots to do! I will definitely return! Good job!

Daniel M.
Australia
July 10, 2015
Awesome Views
View, Private plunge pool, Excellent Room and Food
Great Views - I would stay there again!

Ahmad S.
Singapore
July 09, 2015
Wonderful view....
Affordable, view, room
Affordable, big room, wonderful view

Yuen Y.
Hong Kong
July 03, 2015
沒有冷氣的房間,整間都是殺蟲水味
一行十一人,所以book 了5 bed room,酒店和想像中一樣大,可是最重要的大廳沒有冷氣,其中一間房也沒有,和員工理論,安排維修員來處理,可是也不能修好,最後要求換房,可是員工說不能掉房也不能退錢,最多給另一間房讓我們其中一家人入住,泳池燈只開到晚上7點,初初也不開給我們,要我們發脾氣才開,原來因為有幾盞燈是壞了不能修理,整間屋都充滿超濃烈的殺蟲水味,以後都不會再入住這間酒店。見意絕對不要book 5 bed room。

Chong Y.
Malaysia
July 01, 2015
Nice resort
Near Patong Beach, Nice Seaview, Comfortable
The resort is 7 minutes away (by car) from Patong Beach. The hotel environment is nice, quiet and relaxing. I stayed at "Deluxe with outdoor Jacuzzi", the room is very nice, great sea view, big bed, with stylish and elegant design. However, the cleanliness of room should be improved. Nice breakfast. There is a Thai restaurant just opposite the road. Free shuttle bus to/from Patong Beach. The staffs are polite and helpful. Overall, it's a good experience to stay with IndoChine Resort & Villas.

michael B.
United Kingdom
July 01, 2015
A balcony with a difference.
The balcony, the food and the originality.
Our stay at the indochine was very good, we were only in phuket for three days so werent able to enjoy it to its fullest. I would definitely reccomend booking a room with a jacuzzi on the balcony as the view while relaxing in the water is stunning, we found ourselves not wanting to leave the room much due to this!! Its a little bit out of the way from the centre but only a short taxi journey.

Pei J.
Singapore
June 14, 2015
Hotel Water
Water is a great concern as it is not hygiene for consumption even after boiling
Great. The staff were helpful and friendly. Knowing we need more water for drinking on our first day of arrival and not knowing that the tap water was not good for drinking even after boiling, the staff went to the extra mile by offering our family with extra bottled water until we went to supermart to purchase big bottle of mineral water. The male staff also drove us to/fro our villa without finding it a hassle as we went in and out of the villa several times a day. They were prompt In arrival.Thanks Indochine staff for your wonderful service! Keep it up.

Steve W.
Malaysia
June 10, 2015
Relaxing, but not entirely enjoyable
location, fun villa, good food
First the good: resort is strategically located with regular shuttle rides available to the main tourist area in Patong. The view from our villa is spectacular. The villa itself is spacious and the pool + jacuzzi is a load of fun. Resort restaurant serves good food albeit the spread is somewhat thin. The bad: villa seems a bit worn. Lots of trash stuffed in the cupboards of the living room and kitchen. Cleanliness is questionable. Staff did mention that the villa we were in was scheduled for renovation but was put off because we booked it very early on and there was no other similar-sized (4 rooms) villa available. Junior staff are rigid with "hotel policy" and generally give an unapologetic attitude. Senior staff did rectify that though. Definitely did not give the impression of a 5-star facility overall.

Adam R.
Australia
June 04, 2015
Not a five star experience
Close proximity to Patong Beach. Good air-conditioning in room. Great view from the gym
We stayed in a studio pool villa. There was construction work each day so not very relaxing trying to read by the pool to the sound of jack hammers. Furniture by pool was broken and we were told not to use it as it was unsafe. Upon requesting a second sun lounge we were told there were none. Also we were woken in the middle of the night by the phone continually ringing. Reception advised we unplug it from the wall with no apology for the inconvenience. Also had to request toilet paper be restocked after house keeping had serviced the room. One day our room wasn't even serviced even after notifying reception. Ate at the restaurant one night. Rib eye turned out to be a low grade, fatty rump steak. Disappointing.

ANDREW H.
United Kingdom
June 03, 2015
Fantastic views Great Service excellent value !!!
Location Views Service
Stayed at this hotel several times it offer the best views of Patong Bay, Great Service and Staff very professional and friendly would recommend to upgrade to Pool Room superior pool view or Private Villa all rooms are excellent and excellent value for money I work in the travel industry and this is defintely one of the very best hotels in Phuket