Customer Support
E-mail is the fastest and easiest way to reach us. Just fill out this form and we'll do our best to get back to you within the next 24 hours. If you are emailing about a booking, please include all relevant details such as Hotel Name, Location and Dates in your email. | | Please click here to immediately contact one of our Customer Service Agents via our Secure Online Chat Program. If you need to speak with a Customer Service Agent, please call: Asia : +66-2-625-9100 |
Use these numbers to send a fax or leave a voicemail message. These local numbers are provided simply to save you money. All communications come to our central Customer Service Center.
If you would like to call our voicemail lines with a general question about our service, please leave a brief message with your phone and fax numbers (including country and area codes). One of our Travel Advisers will call you back usually within a few hours.
| | | Fax | Voicemail |
| USA | +1-888-482-2235 | | |
| Frankfurt | +491-8054-820-046379 | | |
| London | +44-20-7681-1173 | | |
| Milan | +39-02-9544-1430 | | |
| Paris | +33-1-5301-0896 | | |
| ASIA | +66-2-613-1763 | | |
| Tokyo | +81-3-4496-4345 | | |
| Australia | +61-2-9475-0032 | | |
Please note that the "+" sign indicates that you must first dial your country's international-Line Code (USA is 011) before you dial the number as listed above.
Customer Service Center
999/9 Rama I Road,
The Offices at Central World
27th Floor, Patumwan, Bangkok 10330 Thailand
Tel: +66-2-625-9100Fax: +66-2-613-1763 |  |
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