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Inna Grand Bali Beach Hotel

Jl Hang Tuah, Sanur, Bali, Indonesia 80032

Recent customer reviews

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Very good

7.2

based on 952 reviews

620 reviews in English

Value for Money
7.3
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
7.0
Food/Dining
7.1
All reviews (952)
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Yogie A. Couples Indonesia, September 14, 2014
Hotel perlu renovasi / need renovation

Just next to the beach, jogging track, swimming pool
6
Nice hotel but need some renovation, for example faucet looked very old, aircon of 70s, and room layout can be better. Nevertheless it is still good.I will someday stay there again.
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Frida W. Families with young children Indonesia, September 14, 2014
good hotel but the hotel too old

best location, value money & near beach
6
family holliday
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Cynthia H. Couples Australia, September 8, 2014
Great Location but hotel needs an upgrade

The View was stunning especially in the mornings. the variety of places to eat within the hotel. really relaxed atmosphere
7.3
Overall it was a good weekend away, the hotel does need an upgrade especially in the rooms and hallways but it is a nice stay in a lovely location
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Craig F. Couples Australia, September 7, 2014
stay

pool location staff
6
rooms small and grotty view good
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Ian N. Couples New Zealand, September 7, 2014
Grand Inna Hotel SaStopover Beach and Pool Holiday

Location to beach. Sea Views from Ninth Floor Main hotel wing. Pool Areas
8.7
Good Check In facilities. Good Room and sea views as quoted for. Daily room service very good. The Inclusive Breakfast in large dining room was very efficient with good food and was well organised.Free Bottled water was available in room service daily. Hotel carpeting in public areas looked tired but was generally clean.Outside paintwork being upgraded but shows signs of age and tropical factor deterioration. In general we were very happy to stay at the hotel and would return The hotel specialises as a large convention centre and I would suggest that services would be severely strained at convention time.Not as central for dining out as other Sanur establishment but not too far to walk to value for good money restaurants.We were very pleased not to be located in garden villas as they appeared to be a long way from hotel main services. Air Conditioning very good.Bathroom shower Water temperature and pressure very good.Mini Bar Fridge very good.
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Mats U. Couples Sweden, September 7, 2014
Old and mouldy in our wing.

We stayed in this hotel night when transferring to an island resort.
4
The room we got was way out in an old wing. It was so mouldy we couldn't sleep and felt sick the next day. It was ground floor so we couldn't keep the door open, there was a note warning us for that, burglars coming in. If we wouldn't have arrived dead tired in the middle of the night i wouldn't have stayed even one night in that room. Shape up!
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Herbert B. Solo travelers Germany, September 6, 2014
Real good value for money

pool - breakfast - location
7.7
First room was a little bit smelly in the bathroom, but second was good, nice view over the beach. Pool is very relaxing, also the poolrestaurant. WiFi is working good, even at poolside. Breakfast was great, big variety. Reception staff is a little bit cold/professional, not too friendly, Beach looks very nice but does not invite for swimming
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Stephen J. Couples United Kingdom, September 6, 2014
Affordable Luxury

Location, swimming pool and sunbeds
9
Tranquil, easy and great for us!
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Luca C. Solo travelers Australia, September 5, 2014
grand old girl just in need of a revamp

Great location, the hotel offers so much in the way of activities, breakfast food was good quailty
7.3
This hotel has so much going for it , its location is perfect. the pool and amenities are all there. The staff are very attentive and professional as any large hotel should be. To my surprise the rooms were in a really poor state. My bathroom had a smell about it, on this basis I changed to another hotel. This Hotel needs a revamp renovation whatever. It deserves to be brought back to a better state. Because as i say it has a lot of really good features and excellent staff, but the state of the rooms are very poor.
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Ferica D. Business travelers Indonesia, September 3, 2014
Business hotel

Location, room, garden
8
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