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Inna Grand Bali Beach Hotel

Jl Hang Tuah, Sanur, Bali, Indonesia 80032 (Show on map)

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Formerly : The Grand Bali Beach

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Area: Sanur Number of Rooms: 523

Recent customer reviews

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Good

7.1

based on
684 reviews

Value for Money
7.1
Location
7.8
Staff Performance
7.0
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
7.1
Food/Dining
7.1
All reviews (684)
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Sue M. Couples Australia, July 23, 2014
only had short 4 night stay

gardens garden wings mostley frienfly staff.
6.3
Room aircon not working very well. Pool green along sides.breakfast not a great range and had a long walk to main building so I dont think many people go to braekfast from garden wing.
Toru F. Families with young children Japan, July 15, 2014
pool & beach

beach, pool & convenient location
6.3
not hot shower, carpet not clean, shower water leakage on the floor and BIG MOUSE.
Ross K. Couples Australia, July 12, 2014
. Water cut off on day 1 for 8 hours

Close to beach
6.7
Cheap but suggest pay a bit more as this hotel, like the Hyatt, should be redeveloped ASAP. The staff culture leaves a lot to be desired.
Paul K. Groups Australia, July 10, 2014
Excellent we came for a wedding.

Location location location
8.7
Excellent we came for a wedding ..loved itt great holiday..
Kieran F. Couples New Zealand, July 9, 2014
Excellent relaxing stay

Clean, very ordered and value for money
9.7
We really enjoyed our relaxing time at Inna Grand bali. The setting is perfect, the room near the beach, the long and bountiful breakfasts
Michelle F. Couples Australia, June 22, 2014
old hotel but very nice

location, amenities
9.3
Very welcoming
Velma M. Groups United Kingdom, June 22, 2014
Had a great time just wonderful

Food pools great place to stay handy to local market
10
Just great stuff wonderful place a bit run down but clean staff helpful
Stephen A. Groups United States of America, June 22, 2014
Nice and relaxing. Most needs met.

Resturant on beach. Drug store. Well kept grounds.
5
I stayed in one of the seperate buildings. Mostly good. No hot water for shower. Towels smelled sour. Very nice room accept for bathroom. It was never updated; anything but classy.
Howard Y. Couples United States of America, June 21, 2014
Great Location and Pools, but Very Disappointing

Beaches and Boating/fishing - Swimming Pools - Lobby Internet
6
This hotel has great facilities and great staff. But there were a few boo-boo's that will make me avoid this hotel in the future. HORRIBLE FOOD: This hotel's main clientele happens to be short-term tourists who come, eat what's served, then move on to their next destination. With hardly any local customers to keep them honest, the hotel serves sub-standard food and gets away with it. LOUSY ROOM INTERNET: While the internet bandwidth available at the hotel lobby is outstanding, the room wireless was abominable, basically useless. Some people lucky enough in rooms located adjacent to an access point apparently had a usable connection, but just as many (or more) had no usable connection. The hotel is apparently under the impression that coverage compensates for a tiny pipeline. LAUNDRY RETURNED WET: Laundry came back WET! Pressed, but WET! We had to hang the laundry in the room overnight to dry them. Friends who also sent out laundry the same day received theirs back wet! What kind of hotel returns laundry wet? ANTS IN THE ROOM: While this is not uncommon in SE Asia, a hotel that bills itself as a luxury resort hotel should not have ants in the room!!
Riza A. Families with young children Indonesia, June 21, 2014
A Vintage Herritage in a Quiet Superb Location

For families with young children who want to have a huge playground and safe shallow beach to play and have fun, or people wanting a quiet resting area, this is a perfect hotel.
6
The location of the hotel was the main reason for choosing it. Our childres of 7 and 1.5 years were having great fun playing safely on the beach which had a rather outstretched beach line and shallow water. We took the garden wing with rooms on the ground floor which would allow our children to have direct access to the garden and beach at any time easily. The hotel, being the first (and still the only) highrise building in Bali has aged and is not in a prime condition. We had to request room change twice due various reasons relating to air conditioning problems and bathroom conditions. Being understaffed, you can barely get the minimum service attended to. This hotel would be perfect if you intend to have more activities away from the hotel around Bali. Bali Safari, Bird Park, silver smiths, etc, are relatively easy to reach by car from this location. Food is also best caterred outside the hotel. We ordered room service menu for our nanny and child, only to get uneadable ice cold dishes of fried rice and fried noodles delivered (and still charged in our check out bill).

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Customer Reviews - Inna Grand Bali Beach Hotel, Bali

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