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Inna Grand Bali Beach Hotel

Jl Hang Tuah, Sanur, Bali, Indonesia 80032 (Show on map)

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Formerly : The Grand Bali Beach
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Area: Sanur Number of Rooms: 523
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
834 reviews

Value for Money
7.3
Location
7.9
Staff Performance
7.1
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
7.0
Food/Dining
7.1
All reviews (834)
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Kwee L. Families with older children Indonesia, March 22, 2015
Stay during Nyepi.

Good breakfast, good spa, good swimming pool.
7.3
Old and dirty carpet in the room.
Darlene B. Couples Australia, March 14, 2015
Great Location

Location, Variety of Pools and Friendly Staff
9.7
Loved our stay at Inna Grand Bali Beach Hotel so much I am returning in six months with my Mum and Sister. The Staff are very friendly and nothing is too much trouble. Location is fantastic, close to a variety of markets and eatries, highly recommend Tootsies Restaurant, great food and frienday staff. If you wacted to play golf, this is the place to stay, the golf course is right across from your accommodation, variety of pools to choose from and lovely and clean. Our room was always cleaned and well stocked, grounds are beautiful. Would highly recommend for anyone to stay here, this is our third stay, twice before with our children who are now adults.
Alan W. Couples New Zealand, February 16, 2015
great

Staff very freindly n
10
Ilse A. Couples Finland, February 14, 2015
4stars too much

Location
4.3
Customer service really bad
Adil E. Business travelers Australia, February 2, 2015
Nice Pool

nice pool, great staff
6.3
The hotel is a little old and un maintained, however the cottage rooms were much nicer, great facilities, pool, gym etc. The staff were wonderful
Christine Y. Couples New Zealand, February 2, 2015
Grand Hotel in Sanur

Location in Sanur, beach frontage, good access to good snorkelling
7
A shame that all the facilities, extras, resort activities all required an extra charge, eg. hiring a bicycle, use of tennis court, use of snorkelling gear, use of any of the "advertised" services all required extra charges. Including getting the ICE. on the positive, right by the beach and central area of Sanur. Staff lovely and friendly. Great staff.
Amit M. Groups Australia, January 31, 2015
ok hotel

location , pool, friendly staff
6
We stayed 6 nights , Hotel is in good location away from busy and crowed ,20 nim drive from airport if you use toll road, hotel has own beach good for walk , pool was good , hotel has two rausturant one on beach one on second floor with sea view. as I am and my family was vagetarien their was not much verity for us, but hotel food was cheap and good , and rooms was good size but bathroom was too small, and I see few cocroaches on floor . Overall we enjoyed our stay with our family.
Claudia H. Families with young children Germany, January 30, 2015
pick your room location very carefully!

room in the cottage area was lovely, avoid the main hotel tower. very well located by the beach and restaurants. some of the staff are very friendly
6
I have mixed feedback. Avoid getting a room in the main tower of the hotel. It is run down, and over run by rude, drunk, aggressive mainland Chinese. If you pick a room in the cottage area or garden area, its tranquil and lovely, great value for money.
Omaya S. Couples United States of America, January 23, 2015
Hotel needs upgrading

Location / restaurant by beach the best salmon dinner dish I have ever tasted !!! Also the mixed grill you have to try, cheff gets a 10 also excellent value for your money.
7.3
The rooms need upgrading, the carpet and air conditioning smell was like moldy smell. The view is excellent, also right on beach you cannot beat that. The resort is great but the rooms need need upgrading it is old.
Gillian H. Families with older children Australia, January 20, 2015
great location

The location and hotel gardens are wonderful. The staff are so friendly and warm.
7.3
We have been returning the IGBB for several years and love it. Although the hotel has had her day it is still a great place to stay. The management could do a few more things to keep up or maintain a good standard and we did see several changes. The pools are beautiful but again requires maintenance the ropes are covered in moss these need to be cleaned or replaced. Keep up the good work IGBB.

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Customer Reviews - Inna Grand Bali Beach Hotel, Bali

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