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Inna Grand Bali Beach Hotel

Jl Hang Tuah, Sanur, Bali, Indonesia 80032 (Show on map)

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Formerly : The Grand Bali Beach
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Area: Sanur Number of Rooms: 523
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
776 reviews

Value for Money
7.2
Location
7.9
Staff Performance
7.0
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
7.0
Food/Dining
7.1
All reviews (776)
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Anwarini A. Couples Indonesia, November 29, 2014
Best choice to enjoy the sunrise

Location. Price. Staff
8
bestb location to explore Sanur and to escape to Nusa Lembongan. Old fashioned but clean and comfort.
Michael C. Couples Australia, November 19, 2014
had a great stay

location staff and swimming pools
9
we stay 18 days and regreted have to leave as each day was better than one before very relaxing time the staff were exellent very helpful and friendly.We are looking forward to returning as soon as we can and would recommend the hotel for a very nice holiday
Louise B. Couples United Kingdom, November 11, 2014
Overpriced and way to many stars

The only good thing - pool
3.3
Very poor. Definately not a 5star hotel. Bathroom disgusting, dirty stained carpet, food ok if your of Asian background. They hold way to may seminars etc would never stay again
Prima A. Families with young children Indonesia, November 3, 2014
Nice location

Nice location
6.7
Catur U. Business travelers Indonesia, November 2, 2014
Bad Experiences with the Hotel Staff

Food, location and view
6.3
It was horrible, when i was in the room, still tired and sleepy in the morning, then the hotel staff ( I thinks it's supervisor staff with his services staff ) just comes in to my room without knocking my door????? HolyS*&t. They just open the door and comes inside my door. Can you imagine if you're still nude's and somebody comes inside your room without knocking? Even I already locked my door, they used their master key to open my room. I thinks the hotel system have to manages more better, how comes they don't know that the room still have the guest? I assume this people who comes inside my door room thinks that the room already empty. Well, maybe this is only happened to me? don't know. Just beware and watchout even you already locked your room, please makes sure you're locked the door with the second locked key also.
Eko A. Business travelers Indonesia, October 28, 2014
Great sea view and quite beach, hotel is so so

Sea view, quite, wide area
7.3
Old hotel, old furniture, decent staffs, good food. Location is a bit far from many tourist attraction but they have wide land in which you can spend most of your time travelling inside hotel area freely. The great things is its private quite sandy beach.
Olle H. Solo travelers Sweden, October 23, 2014
OK but don't expect to much

The location is one of the better, both towards the beach and towards other suroundings. The staff is OK too
6.7
The building and facilities are outdated and the maintenance of the building are not to the standard it should be but the staff is really good and shows a will to help out. Breakfast is a low-level thing... there are plenty of good restaurants at the beach that does it much better If you can overlook the maintenance of the buildings, low key functions and air-con that seen its best days you will have a great time..
Paul H. Couples Australia, October 22, 2014
A bit tired but pleasant

the staff,location,service
7.3
We enjoyed our stay and the friendly staff,air-con in room was not working properly and bathroom was in need of upgrade but it is a reasonable price and beach location (with a good selection of well priced restaurants nearby)
N.J. H. Business travelers United States of America, October 21, 2014
Three times stay

It is in a good location, nice environment and responsive staff.
7
One of the three rooms I had booked did not have satisfactory air conditioning even though the technicians try to remedy that. Their approach was unscientific measuring the temperature without any tools but just by sensing the cool air.
Kenneth M. Couples Australia, October 17, 2014
Getting a little tired

Location, breakfast selection, location.
6.7
This hotel is one of the original large hotels in Bali so not overly surprised its looking a bit tired with hallway carpets rather stained an worn out and our room was very classically styled (not something my wife liked) however the bed was comfortable and everything still worked. Staff were fine but a little standoffish and the buffet breakfast had lots of choices. Our room was on the 8th floor so also had some amazing views looking over the beach towards Lembongan and Penida islands

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Customer Reviews - Inna Grand Bali Beach Hotel, Bali

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