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11 Penang Lane, Orchard, Singapore 238485

Recent customer reviews

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Very good


based on 2439 reviews

1638 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2439)
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Noor E. Solo travelers Malaysia, April 26, 2015

clean friendly staff comfortable
Location very near to mrt station and situated next to the mall. Staff very helpful and friendly. Just that the staff keep reminding you regarding check out time (they gave a memo under your door and even call your room to remind you, 2 hours prior to check out time!) which i think is really disturbing and unnecessary. A memo is enough. Besides they also dont have room service. Apart from that, the hotel is just nice
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Sinan S. Couples Turkey, April 19, 2015
nice staff

staff, location, clean
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Mukta K. Couples India, April 15, 2015
hotel room was very small n no service atall

not so great room was really small
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Fanny K. Families with older children Indonesia, April 14, 2015
The location near to the MRT..

Location, location, location
The front office staff especially the lady who meet us unfriendly...
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Andres I. Families with older children Philippines, April 13, 2015
A pleasant Staycation

Cleanliness, comfort, value for money, location (near MTR stn and shopping mall)
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Winnie C. Solo travelers Hong Kong, April 9, 2015
Innotel Remarks

Convenient, friendly and reasonable price.
Warm welcomed by friendly staff. Room was not very spacious. It would be better if the bathroom has ventilation.
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Siti H. Business travelers Indonesia, April 7, 2015
my 3rd visit and will surely be back

great location, value for money
i was just stopped by, and had a comfort sleep there
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Larry L. Couples United States of America, March 31, 2015
Good Value

Location, staff
The location is very good. The staff is also good. Mr. Rajan is very helpful and knowledgeable about the best way to travel to every destination. The room was small but clean and well maintained. I would stay again.
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Panita T. Solo travelers Thailand, March 30, 2015
Very nice location and the room facilities is very

Location, Room function, Service
It was very convenient, comfortable and easy to go anywhere from this hotel.
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Ai S. Families with older children Malaysia, March 29, 2015
Great location

Location, comfortable beds, value for money
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