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Very good 8.0
Based on 2472 reviews

Recent customer comments

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Very good

based on 2472 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

Andy T.
July 12, 2015
Clean room and extra comfy bed
Good location opposite Plaza Sing, very clean and spacy room, very comfortable bed
I am really satisfied with this hotel, second time and still want to stay here next time.

suet C.
Hong Kong
July 11, 2015
worst breakfast
taff was polite when i c

Paul K.
United States
July 11, 2015
Good Hotel, But...
Good Location, Nice Place
The only bad thing I can say relates to the in room internet provided. It is virtually useless. Management will say that you have you tell them what sites you want to visit so that they can be "unlocked." Hogwash! It is just a ultra slow and useless connection. You'de be better off yelling out the window. Really loud. :)

July 05, 2015
Helpful & Friendly Staff, VERY GOOD Location
Service, Location, Cozyness
We can't describe it with words, because we were extremely amazed with the service and help from hotel staff. When we have difficulties with our baggage, he even accompanied us to changi airport. (Thanks , you're the best!!). Not to mention the location is very strategic, the room is comfort and clean (eventhough it's not very big), and the hotel smells good!! I am gonna stay @ Innotel again for sure. Trust me, it's worth it....

Tan H.
July 05, 2015
good place to stay...near Dhoby Gaut station
the staff is so friendly...location is perfect for those who wants to explore Singapore by MRT

sri M.
July 02, 2015
small, nice and cozy
warm staff, clean, nice location
very nice

Hong Kong
June 28, 2015
small insects in rm. Internet TV not user friendly
staffs are helpful. response to service request is quick. highly accessible by various transportation
Quite gd indeed but The red colour makes me feel a bit anxious...i think we can tune it more pale....internet TV do not support much fucntion. Esp the browser that cannot show many internet sites and hard to control the response...with time lag with screen movement and remote curser. Hinders my surfing and entertainment time. I think maybe a wire mouse and key board is better. Also the software is a bit out dated. Suggest to add chinese input metahod too. Thx.

Lam P.
June 21, 2015
An OK hotel
Clean, value for money
No surprise and overall was ok.

Ranmeet C.
June 21, 2015
Decent hotel but location a let down
Cleanliness , Great housekeeping , Understanding and helpful Staff
Stay was good. The only let down is that its not on Orchard road , but next to Dhouby Ghat...Orchard road is a long walk from this place. Hotel is new and a very clean . Staff is great and very helpful. Definitely recommended if the Orchard road address is not the criteria.

Lim H.
June 15, 2015
Value for money
Clean room