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Recent customer comments

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Very good



based on 2484 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 6.2

Hong Y. from Malaysia
Groups
Stayed 2 nights in July 2015
Nice Hotel, Friendly Staff, Not Perfect Location.
Clean, Complimentary drinks and internet, super friendly staff
overall was okay
Reviewed July 20, 2015

Chik C. from Hong Kong
Families with young children
Stayed 2 nights in July 2015
Innotel
Staff, Location, Cleaniness
Reviewed July 15, 2015

Diana T. from Malaysia
Solo travelers
Stayed 4 nights in July 2015
Great location, friendly staff
Location, friendly staff, comfortable bed
Only a few minutes walk to Dhoby Ghaut MTR, location is a big plus point. The staff members are friendly, always greeting me with a smile after a long day. Check-in and check-out was efficient. The room is basic but adequately equipped and most importantly clean. Bed is very comfortable. I would stay here again.
Reviewed July 13, 2015

Antony B. from United Kingdom
Business travelers
Stayed 4 nights in July 2015
Breakfast
Front Desk Staff, TV Stations, Location
The breakfast is so bad that it would be better not to offer anything at all. The one man band waiter was trying his very best and was friendly - but obviously management were cutting costs and breakfast was one of the areas.
Reviewed July 13, 2015

Fernando R. from Costa Rica
Business travelers
Stayed 3 nights in July 2015
Not quite the place for a restful staying
Location,
Not really a comfortable place to sleep in, noise from other rooms can easily be heard in your room
Reviewed July 12, 2015

Andy T. from Indonesia
Solo travelers
Stayed 2 nights in July 2015
Clean room and extra comfy bed
Good location opposite Plaza Sing, very clean and spacy room, very comfortable bed
I am really satisfied with this hotel, second time and still want to stay here next time.
Reviewed July 12, 2015

suet C. from Hong Kong
Groups
Stayed 3 nights in July 2015
worst breakfast
taff was polite when i c
Reviewed July 11, 2015

Paul K. from United States
Couples
Stayed 3 nights in June 2015
Good Hotel, But...
Good Location, Nice Place
The only bad thing I can say relates to the in room internet provided. It is virtually useless. Management will say that you have you tell them what sites you want to visit so that they can be "unlocked." Hogwash! It is just a ultra slow and useless connection. You'de be better off yelling out the window. Really loud. :)
Reviewed July 11, 2015

HERRY Y. from Indonesia
Couples
Stayed 3 nights in July 2015
Helpful & Friendly Staff, VERY GOOD Location
Service, Location, Cozyness
We can't describe it with words, because we were extremely amazed with the service and help from hotel staff. When we have difficulties with our baggage, he even accompanied us to changi airport. (Thanks , you're the best!!). Not to mention the location is very strategic, the room is comfort and clean (eventhough it's not very big), and the hotel smells good!! I am gonna stay @ Innotel again for sure. Trust me, it's worth it....
Reviewed July 05, 2015

Tan H. from Indonesia
Families with older children
Stayed 2 nights in July 2015
good place to stay...near Dhoby Gaut station
the staff is so friendly...location is perfect for those who wants to explore Singapore by MRT
Reviewed July 05, 2015