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11 Penang Lane, Orchard, Singapore 238485

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Very good


based on 2439 reviews

1638 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2439)
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Abdulmohsin H. Solo travelers Saudi Arabia, March 28, 2015
Very Good Hotel

Location, Cleanless and Customer Service
Very nice and friendly stay
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Lee H. Families with older children Malaysia, March 23, 2015
Clean but below my expectation, small and noisy

Food , staffs' courtesy and clean
Not so comfortable as there's no sound proof at all, you could hear people walking/running about even middle of the night, so loud till could not sleep well. My young son sharing same view, he was awaken by outside room noises throughout the night.
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Sirinawanil S. Business travelers Thailand, March 22, 2015
Good Location

near by MRT, Good location, Cleaned room
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Herbert G. Couples United States of America, March 19, 2015
Cozy, and very friendly staff.

Friendliness, cleanliness, location.
It was a pleasant experience. Would stay here again!
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Xiu C. Solo travelers China, March 19, 2015
Good location hotel

Good location
It is a good location hotel but the room is very small. With this price in Singapore is reasonable I think
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Eddie T. Business travelers Malaysia, March 19, 2015
very very friendly staff and excellent hotel

friendly staff, good size room and location
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Sirikes J. Families with young children Thailand, March 19, 2015
Nice hotel...best location

Best location, very close to MRT, clean, comfortable, and friendly staff
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Sebastian L. Couples Germany, March 16, 2015
Best overall deal in town

Location, comfort, effectivness
Best deal if you need to stay near Orchard, you can basically walk from here, subway station is around the corner, very quiet street, friendly staff, The room is comfortable, new, great bed and amenities (Internet TV), Just the AC is blasting cold all over the public areas. It is pretty much an Asian thing, however I see more and more buildings in Singapore adjusting the temperature a little more closer to comfort level. Overall you should also save money, right ?
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Amir Z. Couples Israel, March 15, 2015
Great location but mix feelings

Location, Staff Performance and Cleanliness
The hotel location for me was perfect ( short drive by taxi or public transportation): Close to the shopping centers, Restaurants, pubs, main Singapore attractions and also close to the airport. The hotel was clean and the staff was great. Good WiFi for free But, I think that 4 stars to that hotel is overrated because: 1. Poor lobby 2. Very poor Restaurant 3. Bath room: very small, the bathroom sink is actually located in the bad room corner, the wall is made of glass and the lights come out of it if using it the night time is effecting the entire room. Some tips: 1. The mini bar drinks while staying there was free. 2. Some taxi drivers are not familiar with the hotel yet
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Stuart O. Business travelers Australia, March 10, 2015
Brief Stay at Innotel Singapore

This hotel is well located just off Orchard Rd, near to an MRT station and taxi rank within a short walk to shops etc.
An OK stay, but the room was small and did not have any sense of luxury at all mainly due to the size and lack of any sort of view.
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