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11 Penang Lane, Orchard, Singapore 238485

Recent customer reviews

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Very good


based on 2422 reviews

1627 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2422)
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Tang I. Families with young children Malaysia, December 21, 2014
good location, friendly staff

friendly staff, good location, value for money
Very nice
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Dak L. Couples Malaysia, December 21, 2014
Clean room and nice hotel..location still ok..room

Room clean but small,location good. Near met station and nearby have nice food eat
Hotel room nice and clean and comfortable ,but abit small,staff very nice and location good and nearby met station also,easy out.
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Cheauyi K. Couples Singapore, December 21, 2014
Nothing special

Slightly affortable
Below the hotel,there is small bar which we enjoy their unique drink. Their room is not big but is comfortable to sleep.
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Jabez L. Families with young children Singapore, December 20, 2014
Innotel Hotel

Location, friendly staffs and cleaniness
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Domenico P. Business travelers Australia, December 15, 2014
Review of Innotel

Staff helpfulness, Location, Room
Location of hotel is excellent being situated only 100 metres from Dholby Gaut MRT station and near bottom of Orchard Rd. Staff were very helpful with advice, polite and were very responsive to requests. Highly recommended.
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Ahmad R. Families with older children Indonesia, December 14, 2014
Nice hotel and Ok

Location, clean and worth for money
Nice hotel to sleep around Orchad
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Orapim L. Business travelers Thailand, December 12, 2014
I was put on smoking room! Bad experience

staff, service, location
i requested For non-smoking room but I was put in a smoking room without prior notice, I arrived and they just informed me on spot so I don't have any choice. They said the hotel is fully booked. The smell of smoking stick in the room though they come to spray the refresher. It's pretty bad experience because I got allergy and it made me feel headache and uncomfortable the whole night. You can imagine a room with deep smelly of smoke stick everywhere and you have to be there the whole night. It's torturing for those who doesn't smoke and hate the smoking smell.
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Menchie D. Couples Philippines, December 8, 2014
Good location

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Panita T. Families with older children Thailand, December 8, 2014
Very comfy place. Superb location with nearby MRT.

I love the location. I like the room function and staff as well
Very fins and just as comfortable as home :)
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Chen Y. Business travelers Malaysia, December 8, 2014
Good hotel.

Locality, cleanliness and friendliness.
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