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Recent customer comments

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Very good



based on 2482 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 6.2

Tajan X.
Indonesia
March 02, 2015
They speak Indonesian as well
The location, staff and hotel conditions.
It was good

Jimmy A.
Philippines
March 02, 2015
small room
location only
not expecting a small room. pictures from ADS are more spacious than the actual room itself

Anh D.
Vietnam
February 28, 2015
Group tour
Good location, near MRT, Wifi free
Staff friendly, room very clean, wife free, mini bar free too, I will come back next trip

Tris T.
Malaysia
February 26, 2015
Location: good
Security, cleanliness and location
Good. Location is good, it is near PS (Plaza Singapore).

Chris T.
Singapore
February 25, 2015
Good
Big room
Good

Kenneth D.
Philippines
February 25, 2015
The most unreasonable hotel I have had in my life.
Just the location. It's near Dhoby Ghaut station
Traumatic given the unreasonable charge they penalized is due to their broken lamp that fell off the wall. We were charged $350 for that and the hotel assistant manager was too unprofessional and doesn't want to listen and insist on charging us. Secondly, the room is too small. You could just imagine that your bathroom sink is locate right within the sleeping area itself just beside the small fridge. You wash your face and brush your teeth withing the sight of your companion. I don't think this isn't a 4-Star rating as they claim.

Chi C.
Taiwan
February 24, 2015
Awful! Room was filled with strong cigarette smell
location
The stay was awful! Room was filled with strong cigarette smell and it did not go away even after a day. Will not stay again next time.

MUHAMMAD B.
Malaysia
February 22, 2015
Great 4 star hotel
Location, great staff, best hotel

Israporn C.
Vietnam
February 16, 2015
Good location and good service
Location, service, room
The hotel is located at the most convinience which near to orchard road (can walk) and also near to Plaza Sinapura and mrt. Many choices of food which can reach by walking. Room was nice and big enough with bath tub and room is very vig in compare with other hotel at this rate…especrially location near town. Staffs were nice service. We went for twice and might go again.

Angelia L.
Singapore
February 16, 2015
good location
The hotel is situated in town area. cleanlines of the room. free wifi
1 night stay at innotel. It was pleasant. However we were very particular about the sink that was placed beside the mini bar. I requested a double bed. I was greeted with a twin bed instead. the bathroom door will slide open and the hook behind is loose and fall off. Not able to hang my clothes.