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11 Penang Lane, Orchard, Singapore 238485

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Very good


based on 2422 reviews

1629 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2422)
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Atty J. Couples Philippines, November 2, 2014
Excellent location

an excellent one.
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Bharat K. Couples Malaysia, October 25, 2014
A gem of a place

The extremely courteous staff. A very good location. The high standard of TV and Internet services
We enjoyed our stay at the hotel. The staff at all levels were friendly , always courteous and ever willing to help. The location of the hotel is strategic-walking distance to the MRT station and Plaza Singapura.This puts us within easy reach of food outlets and shopping centres. Looking forward to visiting again!
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Nigel C. Couples New Zealand, October 12, 2014
Nice little hotel just off Orchard Road

Excellent location, Friendly & Helpful Staff, Value for Money
We stayed here the last time we were in Singapore and it is still as good as ever. Very close to Dhoby Ghaut Mrt station and bus stops for transport.
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Anthony C. Business travelers United Kingdom, October 9, 2014
A pleasant option

Staff Professionalism, Location
Every contact at the hotel was nothing short of caring, helpful and extremely professional. Whilst not in any way luxurious, the Innotel was a very pleasant experience
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Lam A. Business travelers Malaysia, October 3, 2014
An OK hotel

Clean, value for money
No surprise and overall was ok.
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Rachel A. Couples Brunei Darussalam, October 1, 2014
Great stay

Location, cleanliness, friendly staff
Have stayed at this hotel a number of times and it never disappoints (although bar and room service do close quite early). The room was spacious and comfortable. I love that Plaza Singapura is just across the road and it's just as easy to travel on MRT. The staff are always very friendly, helpful and attentive. Will definitely keep coming back!
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Wing M. Solo travelers Hong Kong, September 29, 2014
A warm and cozy hotel

Helpful staffs, convenient location, clean and comfortable room.
Their staffs are well trained. They will even greet you when you come back to hotel, make you feel warm after an exhausted day. I appreciated that Whenever I made an enquiry from their staffs, they tried their best to help and never let me down. The room was clean, large and comfortable room. Excellent location. Less than 5 minutes walk from Dhoby Ghaut station, a big interchange station. A big shopping mall with supermarket just opposite the Dhoby Ghaut station. I really enjoyed staying there and will definitely come back to Innotel whenever I visit Singapore in the future.
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Maire K. Couples Philippines, September 28, 2014
great location, friendly staff, value for money

location, customer service, cost
it was good! staff was very friendly. location was great - near bus/mrt stations and malls.
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Marco W. Couples Malaysia, September 28, 2014

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Derek W. Groups Brunei Darussalam, September 24, 2014
Convenient location

Location, staff, cleanliness
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