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Very good 8.0
Based on 2455 reviews

Recent customer comments

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Very good



based on 2455 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.0
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

6.7 Jabez L.
Singapore
December 26, 2014
Innotel Hotel
Location, friendly staffs and cleaniness
Pleasant

9.3 Vallop Y.
Thailand
December 24, 2014
Good Size Modern Room with Comfy Bed and Pillows
Clean friendly hotel
This is a great little hotel with excellent staff in a first class location - Orchard Rd, MRT, Clark Quay, Fort Canning all within a very easy stroll. It is clean new and comfortable. The staff are friendly and helpful but they do not control the smoking laws in the alfresco cafe area which after the first experience we simply went elsewhere to buy our beers and relax. Not a fortune lost but some revenue was lost to the hotel bar. Nonetheless we would definitely stay here again.

8.3 tang K.
Malaysia
December 22, 2014
good location, friendly staff
friendly staff, good location, value for money
Very nice

8.7 Domenico P.
Australia
December 17, 2014
Review of Innotel
Staff helpfulness, Location, Room
Location of hotel is excellent being situated only 100 metres from Dholby Gaut MRT station and near bottom of Orchard Rd. Staff were very helpful with advice, polite and were very responsive to requests. Highly recommended.

8 Ahmad T.
Indonesia
December 16, 2014
Nice hotel and Ok
Location, clean and worth for money
Nice hotel to sleep around Orchad

8.3 Panita T.
Thailand
December 15, 2014
Very comfy place. Superb location with nearby MRT.
I love the location. I like the room function and staff as well
Very fins and just as comfortable as home :)

8 Menchie D.
Philippines
December 14, 2014
Good location
Location

8 Orapim O.
Thailand
December 13, 2014
I was put on smoking room! Bad experience
staff, service, location
i requested For non-smoking room but I was put in a smoking room without prior notice, I arrived and they just informed me on spot so I don't have any choice. They said the hotel is fully booked. The smell of smoking stick in the room though they come to spray the refresher. It's pretty bad experience because I got allergy and it made me feel headache and uncomfortable the whole night. You can imagine a room with deep smelly of smoke stick everywhere and you have to be there the whole night. It's torturing for those who doesn't smoke and hate the smoking smell.

8.3 Ming-Yin L.
Australia
December 12, 2014
good
location, cleanliness, staff performance

8.3 Chen W.
Malaysia
December 10, 2014
Good hotel.
Locality, cleanliness and friendliness.
Good.