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Recent customer comments

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Very good

based on 2473 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

Dewi T.
October 23, 2014
small room
express and nearby MRT staion

Chetan I.
October 20, 2014
Functional hotel, convenient location
Location. Cleanliness. Silence
Its a practical and relatively midpriced hotel by Singapore standards. Lots of food and shopping nearby, and also MRT and bus access within 2-3 minutes walk. Efficient and practical staff. Trouble free stay.

Nigel C.
New Zealand
October 15, 2014
Nice little hotel just off Orchard Road
Excellent location, Friendly & Helpful Staff, Value for Money
We stayed here the last time we were in Singapore and it is still as good as ever. Very close to Dhoby Ghaut Mrt station and bus stops for transport.

Anthony C.
United Kingdom
October 12, 2014
A pleasant option
Staff Professionalism, Location
Every contact at the hotel was nothing short of caring, helpful and extremely professional. Whilst not in any way luxurious, the Innotel was a very pleasant experience

Rachel A.
Brunei Darussalam
October 02, 2014
Great stay
Location, cleanliness, friendly staff
Have stayed at this hotel a number of times and it never disappoints (although bar and room service do close quite early). The room was spacious and comfortable. I love that Plaza Singapura is just across the road and it's just as easy to travel on MRT. The staff are always very friendly, helpful and attentive. Will definitely keep coming back!

Hong Kong
October 01, 2014
A warm and cozy hotel
Helpful staffs, convenient location, clean and comfortable room.
Their staffs are well trained. They will even greet you when you come back to hotel, make you feel warm after an exhausted day. I appreciated that Whenever I made an enquiry from their staffs, they tried their best to help and never let me down. The room was clean, large and comfortable room. Excellent location. Less than 5 minutes walk from Dhoby Ghaut station, a big interchange station. A big shopping mall with supermarket just opposite the Dhoby Ghaut station. I really enjoyed staying there and will definitely come back to Innotel whenever I visit Singapore in the future.

Marco T.
September 29, 2014

Maire V.
September 29, 2014
great location, friendly staff, value for money
location, customer service, cost
it was good! staff was very friendly. location was great - near bus/mrt stations and malls.

Derek W.
Brunei Darussalam
September 28, 2014
Convenient location
Location, staff, cleanliness

Ekhsan N.
September 16, 2014
Walking distance to downtown Singapore, friendly hotel staff, clean rooms.
First day we got into the hotel, front office staffs were being very helpful with the registration. We checked in to the hotel and get comfortable with the room right away.