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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2115 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2115)
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Noel A. Business travelers Philippines, August 21, 2013
The hotel is great.

Clean, comfortable, accessible
7.7
Its relaxing and peaceful. The hotel is conveniently located near transportations and shopping malls.
Vincent P. Couples Philippines, August 20, 2013
A true tourist friendly hotel

value, comfort, great service.
9.7
All positives. Great food except breakfast. But everything is great.
Peter H. Couples United States of America, August 20, 2013
Clean,safe, and good staff rooms are a bit narrow.

Clean, safe, and a good staff
6.7
Nik A. Solo travelers Malaysia, August 18, 2013
nearby mrt station

good location, new hotel and provided free wifi at lobby as well as in the room
5.7
nice to stay at this hotel because the hotel is new. The location of this hotel also is good because it is situated at orchard area which is shopping area. The hotel also is nearby the mrt station. It is only 10 minutes walking distance from the hotel to the dhoby ghaut mrt station. It is also nearby to Singapore plaza. The hotel also provided free wifi at the public area as well as in the room. However, the price of the hotel is too expensive.
Jonathan T. Business travelers Australia, August 16, 2013
Great place for a short stay and access to city

Very close to Orchard Rd, Next to a major shopping centre and transport, Cheaper alternative to CBD hotels
7.7
I enjoyed my short stay in Singapore at this hotel. Easy access to Orchard Rd with many major shopping centres. There is a bar on level 2 which opens every night with great entertainment and special discounts for in-house hotel guests.
Arie R. Business travelers Indonesia, August 14, 2013
A pleasant memorable stay.

Location. Quiet. Helpful concierge
8
Sumarni N. Couples Indonesia, August 14, 2013
Nice Hotel

Nice Location
6.3
Helio M. Solo travelers Brazil, August 13, 2013
Near MRT station

Near Orchard road, MRT station and shopping malls
6.7
Normal hotel, maybe a 3 stars hotel, the shower was a little uncomfortable, free internet inside the room, near MRT, you can go by foot to Little India, China Town and Clarke Quay if you like to walk.
Malim Y. Couples Australia, August 13, 2013
Great value

Location, my room size and its cleanliness.
8
We have no complaints and enjoyed our short stay at the hotel. We would be happy to stay again on our next visit to Singapore.
Jewel D. Families with older children Philippines, August 13, 2013
Attentive and Friendly Staff

clean, staff, fast internet
7.7
Room was clean. My parents were initially assigned a smoking room. The hotel was fully booked but the friendly lady receptionist found a way to move them to a non-smoking room. She was also very helpful in printing out the hotel booking (which was needed when riding the free shuttle to Sentosa). Other than that, room was clean and had fast internet. Room is a bit cramped but bed was comfortable enough. It was a bit awkward that the sink was outside the bathroom.

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Customer Reviews - Innotel, Singapore

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