Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel


11 Penang Lane, Orchard, Singapore 238485

Recent customer reviews

Filter by traveler type


Very good


based on 2422 reviews

1629 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2422)
Sort by:
Qingsheng S. Couples Singapore, January 2, 2014
Good value for money spent.

Clean, comfortable, friendly staff.
The stay was good. Hotel is very near to restaurants and dining places and shopping. Hotel doesnt provide complimentary parking, a minus point for car drivers. However, still a very pleasant stay.
Report this review
Pracha S. Couples Thailand, January 1, 2014
good service, good location but too small room

service, location, comfy bed
Report this review
Koh M. Couples Singapore, January 1, 2014
clean and comfortable

large bed, near mrt and shopping mall
Report this review
Stephanie N. Couples Singapore, January 1, 2014
Stay was enjoyable

Staff service, comfort, Smart TV
Staff were very friendly. Greeted us every single time we walked through the lobby. SMART TV in room was an added bonus. However, no hooks in bathroom to hang clothes and towels.
Report this review
Bastian H. Families with young children Indonesia, December 31, 2013
great hotel for fun

location, large room, clean
i choose this hotel to celebrate new year eve in singapore. The location is near to shopping center and we have a pleasure time to spend with my family. We recommend this hotel for family group.
Report this review
Shady H. Couples Egypt, December 30, 2013
Very nice

Location and rooms
The location was just perfect in Singapore and rooms were very clean. Staff were helpful as well
Report this review
Kusmeywardhani K. Couples Indonesia, December 27, 2013
great hotel that near orchard road!

great location, comfortable room, friendly staff
Report this review
Nabun T. Couples Indonesia, December 26, 2013
good hotel centrally located

easy to find and well known
fast check in and check out , oriented breakfast , centrally located and easy to find food . Near to shopping area
Report this review
Thomas S. Solo travelers United States of America, December 26, 2013
Good sized room for Singapore

Close to shopping, close to public transit, good sized rooms
It was pretty good. The room was big by Singapore standards. The staff was very nice. I was put above the nightclub, so it was kind of noisy at night. The location was good, right outside a couple of shopping malls, an MRT and a few parks.
Report this review
Lowrence T. Families with older children Malaysia, December 26, 2013
It is a city hotel and located quite near to city

Friendly staff, clean room and fast internet
The hotel is quite close to orchard road shopping area but still need quite some walk in order reach. The hotel staff is friendly, the room is clean but it is quite small and so is the toilet. Overall the hotel is alright no complains
Report this review
Previous page 361 - 370 of 1629 reviews Next page
Innotel SingaporeInnotel Singapore - FaccadeInnotel Singapore - FacadeInnotel Singapore - ExteriorInnotel Singapore - ExteriorInnotel Singapore - ReceptionInnotel Singapore - ReceptionInnotel Singapore - LobbyInnotel Singapore - LobbyInnotel Singapore - LobbyInnotel Singapore - Lift LobbyInnotel Singapore - FacilitiesInnotel Singapore - FacilitiesInnotel Singapore - Executive RoomInnotel Singapore - Internet TVInnotel Singapore - Hopheads Craft Beer Bar & BistroInnotel Singapore - RestaurantInnotel Singapore - Executive RoomInnotel Singapore - InteriorInnotel Singapore - LobbyInnotel Singapore - Guest RoomInnotel Singapore - Guest RoomInnotel Singapore - Guest Room

Agoda is part of The Priceline Group, the world leader in online travel & related services.