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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2012 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2012)
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Norma G. Couples Philippines, February 25, 2013
Hotel with the most strategic location

Best location, best internet Speed, Cleanest Room
9.7
We booked this hotel primarily because of its location - the hotel is just accross the dhoby ghout train station and just steps away from Orchard Road.  I was surprised that aside from that reason I now have more reasons to go back again at this hotel. The room is great, relatively bigger than most of the popular among tourist hotels. I was kind of not comfortable with a sink outside the bathroom but seeing it in person made me think that it was not that bad at all, my husband even told me that it is a clever idea. Though the bathroom is still small it's still ok considering that it is clean and organized.  Another thing that I loved about this hotel is the very fast internet speed and the TV internet and its complimentary. The location is ok and very quiet, security is great, though the nearby restaurant offers 10 Singaporean dollar and the nearest 24-hour kopitiam is like 3 blocks away.   The room itself has a happy ambience the colors of the wallpaper makes you feel light and bubbly. The comforter, pillows, robes and towels all smells good and we love that.  We just hope that the complimentary soaps and drinks will be delivered even if we opted not to have our room made up. This hotel is the best hotel after a long day of walk, that kind of hotel that really helps you sleep after a tiring day because it provides you real comfort.
Simon B. Business travelers Australia, February 25, 2013
Perfect for the Businessman

clean and tidy
10
good internet, good food and the perfect location close to everything including the rail line. very convenient with clean and modern room that offered good value and money . also a great wi fi to keep in touch.
Aniqah F. Groups Brunei Darussalam, February 25, 2013
Great Place To Stay

Comfortable
10
It was a great place for us to stay no regret.. all staf friendly and for sure will come back next time
Richard W. Couples Indonesia, February 24, 2013
nice clean and near to mrt

near mrt, nice clean, superb
8.7
superb... really fun... near mrt station near shopping area
Leow Y. Couples Singapore, February 24, 2013
centrally located hotel

central, near public transport, new
6.7
Lidya Y. Couples Indonesia, February 24, 2013
location

location
8.3
the location is good. room is clean and neat and comfortable. the staff are friendly and helpfull. overall satisfied.
Theresa R. Business travelers United States of America, February 23, 2013
Excellent business hotel

great location; friendly, attentive staff; great wifi
9
It was very valuable to have reliable wifi and good high speed internet. The hotel staff were very friendly and attentive, and someone even walked me to a nearby clinic when I got sick. The room was a bit small, but comfortable and clean. The attached restaurant was ok, but I got bored with the breakfast selection after a few days. Luckily, there are a lot of dining options within walking distance. The location is perfect. It's just off Orchard Road enough to make for a quiet stay, but it's only a few minute's walk from a large MRT station.
Justin C. Business travelers Australia, February 21, 2013
The bar was a surprise

Nice quiet street
7.7
We really enjoyed our stay at the Innotel, easily in walking distance of MRT, Orchard, Clarke Quay and many places to eat. Friendly staff all around and a pretty good wifi connection also. The best surprise was the bar and the excellent range of beers on tap and in a bottle. This is not even promoted on the website.
Immanuel L. Families with young children Indonesia, February 21, 2013
Great location but small rooms

near to the MRT station
6.7
I like the hotel location that near to Dobby ghaut MRT station, but the room is very small. Good service from the customer service.
Yk C. Couples Singapore, February 20, 2013
small rooms but great location

close to mrt station and shopping mall
7.3
nice hotel for that price in orchard area, close to mrt station and plaza sing shopping, also not far from orchard shopping district. room are small but clean and neat. suitable for short business trip

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Customer Reviews - Innotel, Singapore

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