Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 2484 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2
Sort by

Piyaporn S.
March 06, 2014
Great location, city, 5 min to MRT, Clean bedroom
Convenient for public transportation, New and clean, worth for money
The hotel cost is just right and worth for money. Though, it's not consider 4 star for me yet but they have every necessary thing that you need provided in the room. The room is not so big but it's consider good enough for 2 persons in the room. And lucky that they separate dry and wet part in the bathroom for you. Also, I like the pillow and bed quality is nice. The best thing for this hotel is it took only 5 min walk to MRT. So, it's super convenient.

Ronny J.
March 05, 2014
nice and comfy
the friendly staff, good location, clean
overall good. the best part is the staff they are really friendly and helpfull. nice clean rooms but abit small. good location, and not that expensive. very recomendable

Ann T.
March 04, 2014
walking distance to mrt station and near restaurants/fast food
Over all it was good, near public transportation/mrt station (walking distance/3 min walk). But quite expensive.

Angelia T.
March 01, 2014
Small, Clean and Location
Small, Clean and Location
Innotel Hotel is clean, nice and location close to Orchard Road. The rate of this hotel is expensive. They required security money upon arrival.

Chong H.
February 28, 2014
Nice hotel and staff, boutique hotel
Clean room and nice staff, room a bit small but comfortable.
Wall between the room seems very thin and can hear the next room.

Do N.
February 27, 2014
Nice stay
Located in the central area, comfortable and friendly
Just in a day for business meeting, but it is nice stay and easy to get taxi.

Sharon T.
February 27, 2014
Fantastic service, clean rooms, great location
The rooms are not exactly large but very clean, space well maximised, very comfortable. Staff extremely friendly and courteous. As short walk from train station
I was a bit uncertain about the room size which seemed fairly small to me at 19 sq m. But what a surprise when i saw it. It was very well laid out, and we had plenty of space to put our stuff. Linens were very fresh and clean and rooms smells good all the time. The hotel is located very close to the train stations but it was off the main road, so it was pretty quiet and peaceful, which i liked coming back to at the end of a tiring day. It is indeed value for money and I would certainly stay here again. HIghly recommended for its location, lovely staff and cleanliness.

How M.
February 26, 2014
Worth the Money
Very Clean, Polite Staff and Comfortable Rooms
We are very happy on the hotel location and the overall facilities in the room are well provided. The room is very clean and tidy, besides, the staffs performance are very efficient. We definitely recommend this hotel to others and we would like to re-visit the same hotel again in the future.

February 25, 2014
very good..
clean, good location, friendly staffs.
clean, great location, near to shopping malls.. good money value.

Oon T.
February 24, 2014
Good location, boutique hotel, good value
Location - near shopping centers, near MRT, nice, comfortable & clean room
Very happy & satisfied with the hotel. The location is near Orchard & therefore the shopping centers - spoilt for choice for food at these places. Walking distance to MRT - very convenient to get around. Nice, clean & comfortable room, friendly & helpful front office. Value for money. Only setback is the room & bathroom are small - but this setback is bearable - overall the stay is very comfortable