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Innotel

11 Penang Lane, Orchard, Singapore 238485

Recent customer reviews

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Very good

8.0

based on 2439 reviews

1638 reviews in English

Value for Money
7.6
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2439)
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Teng K. Business travelers Malaysia, November 12, 2013
super convenience, near to MRT & shopping mall

clean, near to shopping mall, near to MRT
6.7
Hotel is clean and nice staff , near to orchard road and shopping mall, easy to get food . overall is best but no parking.
Allen Y. Couples Hong Kong, November 12, 2013
Comfortable stay

Location, close to public transport,close to shopping
9
Room quite comfortable; Bathroom design a bit inconvenient. Internet wire location very inconvenient.
Oon S. Business travelers Malaysia, November 11, 2013
Good location, boutique hotel, good value

Location - near shopping centers, near MRT, nice, comfortable & clean room
9
Very happy & satisfied with the hotel. The location is near Orchard & therefore the shopping centers - spoilt for choice for food at these places. Walking distance to MRT - very convenient to get around. Nice, clean & comfortable room, friendly & helpful front office. Value for money. Only setback is the room & bathroom are small - but this setback is bearable - overall the stay is very comfortable
Chupong P. Business travelers Thailand, November 11, 2013
Perfect Hotel

Good Location, Nice'n Clean room, Free Internet
9.3
Hotel is near MRT Dhoby Ghuat Station main route 3 MRT lines, Bedsheet and all facilities in room is very comfortable, Toilet is see through may not be ok if come with friend
Azmi I. Couples Singapore, November 10, 2013
Location plays the vital role. Near Orchard road.

Clean Room, fast internet, check in/out.
8.7
It was pleasant. No swimming pool, that's a minus. No breakfast lounge but you got plenty to choose from at Orchard room. Away from the main road so it is less noisy.
Linda C. Families with young children Indonesia, November 10, 2013
Nice hotel with friendly staffs

clean room, nice and helpful staffs, near to public transportation.
7.7
It was great and highly recommended
Kerstin L. Solo travelers Sweden, November 7, 2013
Good location, professional staff, near shopping

Well designed room and very good lighting and good service staff.
8.7
My stay was very good and the hotel is located on a street without obstructing traffic so it is a peaceful and quiet surroundings which favors an undisturbed night's sleep.
Cayadi B. Business travelers Indonesia, November 7, 2013
not value for the money

clean, centrally located , near MRT Dhobby Ghaut
6
Hotel centrally located, near MRT , near orchard and clean. Thats the good one, the bad one is this hotel should be not rated as 4 star hotel. Maybe only 3star. It is small hotel actually. The room not sound proof , you can hear water sound from your next door while bathing . And the price surely not cheap compare with the hotel facilities. they also dont have breakfast .
Christopher B. Business travelers British Virgin Islands, November 5, 2013
Excellent Value for Money

Clean, comfortable complete room
8.7
Staff was very helpful and friendly. The room, while a bit crowded, was clean and comfortable with a 5 star hotel bed, internet and flat panel TV.
Paik Y. Families with older children Malaysia, November 4, 2013
Pleasant, enjoyable

good location, very near to mrt station
8.7
Very pleasant stay at this hotel. location was excellent, a mere 2 minutes walk to the mrt station. Pleasant and helpful staff. Rooms are a bit small but clean and comfortable. The rate is a bit steep but since this is Singapore, that explains it. Wouldn't mind staying here again and will recommend to my friends.
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